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Arena PLM + QMS for AWS GovCloud

Arena, a PTC business

Reviews from AWS customer

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    Kevin D.

Arena,great to use for training and QMS

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
The training portal is extremely convenient. It works out so much better than having to use a different system for training ,documents and SPEC Sheets. it is like a one stop shop for your needs into the daily manufacturing process.
What do you dislike about the product?
The different number of files that are associated with certain search results, i find, are confusing at times. That could be a result of the carry over from previous system, or entry errors on the migration .that would be about it
What problems is the product solving and how is that benefiting you?
faster access to training, better search availability than our older system.We get notifications on training quicker and there are less missed on time training
Recommendations to others considering the product:
If you are a small company coming off of a "start up" status, then this is in the ball park to help you grow


    Biotechnology

Very easy to use

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I like the way Arena is easy to navigate and how it works at being able to approve and read documents.
What do you dislike about the product?
I wish Arena had more tabs and that it was more user friendly to navigate.
What problems is the product solving and how is that benefiting you?
We had a paper document system and this solves the issue with passing papers around to sign. Helps with workflow.
Recommendations to others considering the product:
It seemed to take a long time to implement but it was worth it.


    Jason P.

Functional Quality System with UX to be desired

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I like that it's easily customizable for users.
What do you dislike about the product?
The user interface is pretty poor. It doesn't seem to have been updated in many years.
What problems is the product solving and how is that benefiting you?
I am a Product Development Engineer using Arena. I am mainly interested in whether it is easy to interface with and straightforward to submit changes. I would say all of the functionality is there, but there are no frills.- for example, the process is not streamlined and so oftentimes pieces of a DCN are forgotten and then have to be revisited. Also, the ability to create your own forms to incorporate into a change (for us it would be a Change Impact Form)
Recommendations to others considering the product:
If you are looking for a basic PLM system, this is a solid system that does not ever seem to go down. If you are looking for a system that will be extremely easy to use and something that a wide base of users will enjoy, especially those who are slightly technophobic, then this is not a system for you. Everything in this system looks like it comes out of the 90s. Even down to email alerts that you have a change waiting are kind of painful to look at. We have a lot of people that won't open up the program from alerts alone and I think much of that is the Text only interface that is provided as the auto-alert system. Then, when you get into the program it just isn't a "fun" experience. However, it does get the job done.


    Kaitlyn D.

Arena Review

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
I like how training is easier and gives you a notification that you have a new training each time. I feel as though it is user friendly. I also find creating quality documents to be extremely easy in Arena and the help guide is very good. My company switched over from paper base so I am excited that Arena was as easy as it has been since the change from paper base to QMS was extremely easy thanks to Arena.
What do you dislike about the product?
I wish I could convert other abilities like inventory control to Arena since it is very user friendly and easy to work with. Currently our inventory system is not ideal and wish that we could use Arena or something similar with the same user interface. Another thing I think would be great is if a person is assigned to a task is that Arena sent a message either through email or as a notification on the website and continually does it for every day that an assigned task goes undone.
What problems is the product solving and how is that benefiting you?
Training requirements as well as excellent document control. I realize the transition from paper based to QMS was extremely thanks to Arena and all the amazing benefits it has to offer especially for a company just starting with a computer system.
Recommendations to others considering the product:
There is no advise needed as I am very happy with Arena and the entire QMS system. I wish all other systems are this easy.


    Food & Beverages

arena and the future

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
how user friendly the system is in terms of creating a change and accessing data
What do you dislike about the product?
Needs a better association setup so that things are more clear
What problems is the product solving and how is that benefiting you?
I have been able to better search the system for all of my data needs
Recommendations to others considering the product:
It is a system that can take your data to the next level


    Chad R. P.

Arena is an evolutionary marvel for big data but can be difficult to automate data entry processes.

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Arena is capable of handling big data workflows. It is a great tool for file management alongside data entry. It simplifies the handling of complex information and processes. It is not always intuitive but it is clean and once you understand it well enough to implement the data you want it is very effective to use.
What do you dislike about the product?
Arena can get messy with file numbering if you have to delete files and it is often easier to make new records by hand rather than figure out how to do mass fixes/changes to certain fields and/or uploads of whole records. We configure Indented Bills of Material in an Excel file, which can be tricky and clunky uploading from and downloading to.
What problems is the product solving and how is that benefiting you?
We want to move away from the use of spreadsheets and cloud servers for vast product information storage and change orders for production. Arena is helping us realize this goal. It is robust enough to be capable of fluidly managing big data through the workflow process, though it still seems more complicated in areas where manual duplication of information is necessary than it probably should be. I expect it will continue to evolve to more easily meet streamlined needs where information should be able to automatically replicate across fields without propagating where it is not needed.
Recommendations to others considering the product:
Seems like common sense but it is oh so important to understand your processes and workflow in and out before setting up Arena fields and flows.


    Mechanical or Industrial Engineering

ARENA - Not a bad tool to use

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
This tool works well for document control - we haven't used the new requirements or project "worlds", which would be VERY useful in connecting the design, engineering and implementation phases of development.
What do you dislike about the product?
Certain quirky problems, like having to manually add every applicable change to a new supplier representative, rather than them having access to all changes for that supplier, either by default or an option button.
What problems is the product solving and how is that benefiting you?
This tool does allow us to track the production phases and applicable testing through the quality module, which keeps project management both informed and on task to see what teams may be missing critical information needed to proceed to the next development phase.


    Donald L.

One-stop shop for all configuration needs

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Import/export of items makes for easy BOM maintenance. Indented BOMs are useful. Searchable multiple criteria is useful
What do you dislike about the product?
possibility of duplicate bom sequences or duplicate items on BOMS. manual manipulation of BOMs is not efficient in site
What problems is the product solving and how is that benefiting you?
makes Bill of material maintence fast and efficient. instead of working directly in Syteline.
Recommendations to others considering the product:
The best service to use.


    Mohamed A.

Perfect tool for Quality Control and Assurance in Management

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
The best feature of this tool is to provide evidence based decision making. This tool helps in transforming inputs/outputs and management resources in appropriate manner. The basic idea behind this tool is to have continual improvement rather than continuous improvement and help in effective decision making through analysis and evaluation of data.
What do you dislike about the product?
The major drawback of this tool is that it does not provide greater flexibility to data visualization and there are no automated analysis done by the system. Also there are certain things which are either missing or difficult to access such as the planning tool which is a major part of the management and required for working effectively.
What problems is the product solving and how is that benefiting you?
This helped me in the following ways:
1) To understand the responsibility of persons
2) Identify the interested parties and requirements
3) Plan and prepare documents to be in line with company standards
4) Easy way to get management review
5) To conduct Internal Audit
6) To get management review
7) To organize the process
8) Also helps in getting the ISO certification while auditing
Recommendations to others considering the product:
I recommend all professional to go for this tool as it is the best in the market and provides greater control and quality check on document and changes. This helps in maintaining the company standards and also provide a way to keep check over the interested parties. The user experience is fantastic and helps the team to understand the requirement appropriately.


    Medical Devices

Good tool for managing QMS

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
Having one online tool to streamline our Medical QMS is really helpful for us as a small Medtech company.
What do you dislike about the product?
I think there is no good way to implement the PO process in Arena. That's why we have decided to implement this in a paper process again, which is a bit of a shame. Also the CAPA process is not working really smoothly.
What problems is the product solving and how is that benefiting you?
We are solving keeping a lot of paperwork by having the signatory process and workflow of managing documents fully automated.