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Very good and effective platform!
What do you like best about the product?
It is a very intuitive platform, easy to use and with a fast and effective customer service.
What do you dislike about the product?
could add more filters to be able to select information for specific frameworks
What problems is the product solving and how is that benefiting you?
Problems with the use of the platform
Seamless Onboarding , Excellent Customer Support and User-Friendly Compliance Solution
What do you like best about the product?
1. The product features a clean UI, making it easy to navigate and understand.
2. The onboarding process was seamless, even as we transitioned from a different product, the onboarding team took care of the transition.
3. Customizable Trust Center, which provides great flexibility to align with our company's branding.
4. Very responsive support team.
2. The onboarding process was seamless, even as we transitioned from a different product, the onboarding team took care of the transition.
3. Customizable Trust Center, which provides great flexibility to align with our company's branding.
4. Very responsive support team.
What do you dislike about the product?
1. Initially, the homepage had a few bugs, but they were promptly resolved by the support team within 24 hours of being reported.
What problems is the product solving and how is that benefiting you?
Secureframe fully automates the SOC 2 review process. If any security tests fail, they are promptly reported to the assigned security officer for remediation. The Platform is very useful during SOC 2 audits, significantly streamlining and accelerating the audit completion process.
Secureframe review
What do you like best about the product?
Very impressed with Secureframe customer support as well as integrations with 3rd party platforms for training compliance such as KnowBe4.
What do you dislike about the product?
There is a slight learning curve when getting started with Secureframe; training and customer support have ameliorated this considerably.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us handle SOC2 compliance tasks. It benefits us by having a SOC2 template we can use to dynamically keep track of those controls.
Streamlined experience for a very difficult compliance process otherwise
What do you like best about the product?
The way it helps me organize my SOC II requirements, tests and processes. Customer support is prompt and very helpful throughout the process
What do you dislike about the product?
Rarely its tough to connect something to the API
What problems is the product solving and how is that benefiting you?
Getting through the process of SOC II type 2 audit is very bureaucratic and frustrating. Secureframe organises the whole process and makes it easier for us and the auditor to get through it effectively. It helps us organise the tests and helps us monitor the compliance with each of the tests. It helps us organise the employees and contractors and get them compliant and security trained. I believe it would be almost next to impossible to organise all these tests and prove that we are compliant if we did the audit without the Secureframe platform
Secure Frame too evaluation
What do you like best about the product?
The user interface is super easy to use and very intuitive and the best thing is competetive price for companies that can't afford to use, for soc2 compliance
What do you dislike about the product?
I find some of the integrations with third party doesn't have set-up instructions for exam ple windows agent, I have to rely on some one to show me how it works
What problems is the product solving and how is that benefiting you?
we are using it for soc2 compliance for our SaaS product
Disappointingly focused on checklists over business value
What do you like best about the product?
This tool is focused on automated compliance checks, and takes the hard work out of performing the checks it is able to automate. You can also add manual checks and carry those out yourself.
What do you dislike about the product?
The overall product is focused on meeting checklists over business value. If you want to do information security based on first identifying risks, prioritising the ones that matter, and then addressing things that look important - it's not the product for you.
What problems is the product solving and how is that benefiting you?
Using Secureframe avoids writing your own web app, or complicated spreadsheet, to track compliance of an IT asset inventory. You even get some of the data points filled in automatically.
A great security tool with so many uses.
What do you like best about the product?
The user interface is super easy to use and very intuitive, it has a great number of useful features, the integrations are very fast and effective, and we have always felt supported by their great customer support team. Secureframe makes staying compliant much more straightforward and it makes compliance tasks easier to delegate.
What do you dislike about the product?
I wish the automated vendor reviews were part of the basic version. Also I wish you could batch apply settings to multiple selected tickets. And the saving each individual setting in each ticket can be tedious - I wish there was a "Save and Close" Function for all settings in each ticket.
What problems is the product solving and how is that benefiting you?
Secureframe helps us keep security checks and policies all in a centralized location, prepare for audits, and delegate tasks between team members.
Efficient SOC 2 Audits with Intuitive Integration
What do you like best about the product?
I appreciate the dedicated account team that made setting up Secureframe fairly straightforward, even though connecting everything took some time. I love the automated evidence gathering feature and the simple checklist area, which make our SOC 2 audits quick and efficient. The integration capabilities with our existing tools, like AWS, have been incredibly useful, streamlining our processes without requiring additional software. Overall, I've had a positive experience with Secureframe, and it's my default choice for SOC audits.
What do you dislike about the product?
I find the price of Secureframe to be expensive for software. Although it's not terrible, it is still on the higher side.
What problems is the product solving and how is that benefiting you?
I find Secureframe streamlines SOC 2 audit processes, simplifying evidence gathering so efficiently that one person can manage most tasks, reducing team involvement.
First Time Startup
What do you like best about the product?
I heard about Secureframe through a friend running a different startup, and his positive experiences were a big reason I chose Secureframe for our SOC 2 compliance journey. The team demonstrated a range of expertise and was able to answer a wide variety of questions I had throughout the process. Secureframe connected seamlessly to our Azure environment, which made the initial setup both quick and efficient. Their support and knowledge have made the entire compliance experience straightforward. I would highly recommend Secureframe to any company looking to obtain their SOC 2 certification.
What do you dislike about the product?
Secureframe organizes the compliance journey into manageable tasks, each designed to guide you through research and completion. While the support team is excellent, I found that some tasks lacked sufficient detail or examples, which occasionally required reaching out for clarification. A more comprehensive approach to task instructions would enhance the experience, allowing for greater independence and efficiency in the process.
What problems is the product solving and how is that benefiting you?
As a first time CTO, I did a lot of research on SOC2 complience. Their step by step approach helped me organize the required documentation needed for the eventual audit.
Review
What do you like best about the product?
Secureframe has helped us track and log our steps through the ISMS program.
What do you dislike about the product?
Nothing really. I feel like Secureframe has been good to us.
What problems is the product solving and how is that benefiting you?
It helps keep everything organized.
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