Hygraph

What do you like best about the product?

It is very easy to build new content models.

What do you dislike about the product?

Cloning from environments is a challenge.

What problems is the product solving and how is that benefiting you?

It is allowing us to schedule content releases out earlier.

What do you like best about the product?

It's quite clean and easy to understand.

What do you dislike about the product?

It's only easy to use if you are use to other CMS like wordpress with ACF, for people prefer CMS like wix or elementor, it will take them longer time to adapt.

What problems is the product solving and how is that benefiting you?

Site are using wordpress lastime, now with Hygraph it's more secure and site are less likely to get attack.

What do you like best about the product?

The UI is clean and easy to understand and use. Integrating it into our NextJs App was really easy. Only needed a few values from Hygraph and a GraphQL client.
The support is fast and good.

What do you dislike about the product?

Changing the order of the shown Models in the Content Tab is not possible, unless you create custom view groups.
Not seeing where a model, component or enum is used
The permission system sometimes makes more problems than hoped and requires work around to archive what we want

What problems is the product solving and how is that benefiting you?

We need people to able to main content without needing programming skills and without directly interacting with the frontend. This is really easy to do for them with the simple and clean UI

What do you like best about the product?

The customer support is very good. They are communicative early on updates and maintenance required, leaving us plenty of time to make the necessary changes. Very easy to use platform. I never had formal onboarding and I can find content quickly. Page load speed is good. We have not had any issues integrating with other 3rd party tools.

What do you dislike about the product?

Looking at the marketplace, Hygraph is a little pricy. I have not been wow'ed by the AI features, but I rarely ever use them. Their leadership played hardball with us for overages that we were going to pay (needed to figure out payment internally), and it did leave a bad taste in our mouth.

What problems is the product solving and how is that benefiting you?

Quick go-to-market marketing campaigns (landing pages) and fast content updates for all our shows and events. Our leadership can make decisions, and the Content team needs to create pages and publish them live within hours.

What do you like best about the product?

Hygraphs approach to a headless CMS based workflow is very well put together

This ensured that as a design team we were able to confidently design custom interfaces for handoff with our internal development team knowing that they would be able to implement a custom integration via Hygraph.

With this being a headless CMS it has the added benefit that our internal users of Hygraph benefit from the easy to use interface, rather than relying on development effort to deploy page updates.

Their integration and after sales teams are brilliant - a dedicated Slack channel and various product update meetings really helped ensure that our integration went as smoothly as possible.

What do you dislike about the product?

Genuinely can't think of anything i dislike about Hygraph - at first i was skeptical due to previously used CMS platforms but I have been pleasantly surprised!

What problems is the product solving and how is that benefiting you?

The translation integration is a big win from my perspective

As an organisation who translate to various languages for all of our global audience we usually spend considerable time and money having to request translations from third party services - with this being built into the Hygraph interface though the barrier to entry for our internal users is greatly reduced which therefore increases their performance and output as they are no longer waiting on costly translation packs

What do you like best about the product?

I like the fact that Hygraph allows us to customize the landing pages. It gives us flexibility in managing a multilingual site, which is really useful since with other systems we were not autonomous and the landing pages had to be the same for all countries.

What do you dislike about the product?

insert the possibility of follow / index directly on the page, canonical, hreflang without having to depend on IT.

What problems is the product solving and how is that benefiting you?

Hygraph helps us connect copy experiences and localization, and offers flexibility in managing a multilingual site, allowing us to customize landing pages.

What do you like best about the product?

I like that it is user friendly, easy to navigate, and that their support system is very timely.

What do you dislike about the product?

The thing I dislike about hygraph is that you need engineering to help create any new components.

What problems is the product solving and how is that benefiting you?

Hygraph is solving the challenge of managing content across multiple platforms from a single source of truth. It gives us the flexibility to structure content in a way that’s reusable, scalable, and easier to maintain, while reducing duplicate work and manual updates.

What do you like best about the product?

Structured data for templated pages, including blog posts.

What do you dislike about the product?

The rich text editor can feel a bit clunky, and some UI elements are not very intuitive—especially for less tech-savvy colleagues.

What problems is the product solving and how is that benefiting you?

We use it to build templated pages, and to manage our public-facing documents such as press releases.

What do you like best about the product?

The support team is responsive and genuinely invested in finding a solution

What do you dislike about the product?

The Management SDK documentation doesn't always keep up with the actual API surface or has not all functions.
The permission system behaves differently than most teams would expect: when a user is assigned two roles, the more restrictive one wins. So if one role grants access to a resource and the other doesn't, the user ends up with no access at all.

What problems is the product solving and how is that benefiting you?

To enable game publishers and exhibitors to manage their own content directly.

What do you like best about the product?

It is similar to other CMS editors I've used in the past so it's nice to have a familiar user experience. It works very quickly, without loading delays and the built in AI capabilities are useful. Also the slack channel we have set up is amazing - to be able to speak directly to members of hygraph whenever we need assistance is key!

What do you dislike about the product?

It’s maybe not quite as visual as I’d like. It would be really useful to be able to see the webpage dynamically update as we edit. Also, if it could suggest improvements to the content you’re adding while you build pages, that would help recommend things I might not have thought of.

What problems is the product solving and how is that benefiting you?

Hygraph has enabled us to add custom content, especially for campaigns. I hope we can use it even more in the future to support additional custom content on our marketplace site. It would also be great to take advantage of some of the integrations to help improve our product for users.