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York AI Search Helped Us Find Hidden Talent and Save on Hiring Costs
What do you like best about the product?
We have a database of 40,000 resumes collected over three years. York AI search helped us rediscover candidates we had overlooked in the past, who are now experienced enough for our open roles. This has been the best solution for us, and we managed to save $5,000 in agency fees.
What do you dislike about the product?
The parsing engine occasionally has difficulty handling resume formats that include photos or complex tables.
What problems is the product solving and how is that benefiting you?
We are using Yolk AI to mine our internal candidate databases, which helps us reduce our reliance on job boards.
Coach reps without constant call reviews
What do you like best about the product?
We use Yolk to gain insights into how our sales reps are performing on calls without having to listen to every single recording. The call analysis feature is outstanding, and I appreciate the AI roleplay simulations, which allow reps to practice real-life scenarios. The instant feedback is also very helpful. Overall, Yolk comes across as a highly practical tool.
What do you dislike about the product?
Our representatives initially find it challenging to adapt to simulations.
What problems is the product solving and how is that benefiting you?
This tool addresses the issue of inconsistent coaching within our team. Now, we have access to data that highlights skill gaps, which makes it easier for new representatives to improve more quickly.
Outstanding Experience from Start to Finish
What do you like best about the product?
We often hire new recruiters and it used to take weeks to train them on how to handle candidate objections. With Yolk Ai's roleplay feature, they can now practice these conversations directly with the tool.
What do you dislike about the product?
The interface does not offer much in terms of customization, but aside from that, I haven't encountered any other issues.
What problems is the product solving and how is that benefiting you?
We used this to train junior recruiters on negotiation and candidate engagement strategies.
Transformative Call Analysis and Instant Feedback
What do you like best about the product?
The call analysis feature has been extremely valuable for our work. It highlights both the strengths and areas for improvement for our reps, all without requiring me to listen to every call individually. I also find the practice simulations useful, as they provide immediate feedback to reps once they complete them.
What do you dislike about the product?
Adjusting to the call analysis and scoring features required a bit of time.
What problems is the product solving and how is that benefiting you?
Before using Yolk, our coaching process was slow and relied heavily on guesswork. With Yolk, we can now clearly identify skill gaps and address them more quickly, which has led to noticeable improvements in call quality.
Exceptional Call Analysis and Instant Feedback Streamline Evaluations
What do you like best about the product?
The call analysis feature is what I rely on most. It provides a clear breakdown of skills, allowing me to easily see how effectively a representative manages objections or maintains control of the conversation. The immediate feedback from simulations is also valuable, as it lets them practice and improve without having to wait for my input. Overall, this has made my evaluations much simpler and more consistent.
What do you dislike about the product?
My experience with Yolk has been positive so far, and I haven't found anything to dislike.
What problems is the product solving and how is that benefiting you?
Previously, we had to listen to calls manually, which was very time-consuming and often not entirely accurate. With Yolk, we now get a much clearer understanding and can concentrate on the skills that truly matter. It also speeds up our follow-up coaching sessions because all the necessary data is readily available.
Empowers Reps with Instant Feedback and Insightful Call Analysis
What do you like best about the product?
The call analysis feature makes it simple to identify where each rep is having difficulties. I also find the instant feedback after practice sessions helpful, as it allows reps to correct their mistakes immediately instead of waiting for a scheduled coaching session. This approach helps ensure that everyone continues learning and improving throughout the week.
What do you dislike about the product?
At times, the scoring can seem a bit strict for new reps. We make sure to explain it to them so they don't feel discouraged.
What problems is the product solving and how is that benefiting you?
This tool has made it much easier for us to train new representatives and monitor skill levels throughout the team. In the past, we would have to guess who needed additional support, but now we have a clear view of everyone's progress. It also saves us time on coaching and ensures that everyone continues to improve consistently.
Yolk Delivers Realistic AI Roleplays and Personalized Feedback
What do you like best about the product?
I had no idea this tool existed before, but I find it extremely useful. The AI roleplays are impressively realistic. While I have tried other tools, Yolk stands out as the best so far. The feedback feels tailored to me and is especially helpful in highlighting my tone and listening skills. Our reps like Yolk very much because now they can practise without a manager watching over them.
What do you dislike about the product?
Sometimes I feel like the AI gets a bit repetitive if you use the same script too often.
What problems is the product solving and how is that benefiting you?
Yolk has saved me hours each week that I used to spend on coaching. Rather than setting up individual 1-on-1 sessions with every rep, I can now simply monitor their progress through the performance dashboards. Thanks to this, I've noticed that the reps are improving at a faster rate.
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