SOCi Platform
SOCi Inc.Reviews from AWS customer
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Makes Social Media Posting Simple
What do you like best about the product?
SOCi makes posting to social media platforms straightforward because you can post simultaneously to Facebook, Google, Instagram, Twitter, and LinkedIn. SOCi also allows users to shorten URLs to save space.
What do you dislike about the product?
I've had some technical problems boosting posts on Facebook. The error messages were not helpful or straightforward so it was difficult to troubleshoot the issue.
What problems is the product solving and how is that benefiting you?
SOCi saves me time when posting to social media because I can hit multiple platforms simultaneously. This makes me more productive and increases my reach.
I love being able to post on all my platforms from one place.
What do you like best about the product?
1. All platforms in one place.
2. Easy upload of images and videos
3. Easy editing the same post for each platform.
2. Easy upload of images and videos
3. Easy editing the same post for each platform.
What do you dislike about the product?
You are not available for small businesses.
What problems is the product solving and how is that benefiting you?
Ability to plan and schedule posts on different platforms at the same time in one place.
Great content and easy use!
What do you like best about the product?
I've enjoyed being able to set up content to post automatically on my social networks.
What do you dislike about the product?
It took me a while to learn to navigate how everything works and exactly how to select the content I wanted to share.
What problems is the product solving and how is that benefiting you?
I don't have to be on top of my social accounts every single day, but this platform helps to get it done automatically without wasting my time.
Great Experience
What do you like best about the product?
We’ve been using Soci for over seven years and still love it! The platform continues to evolve with regular updates that make an already great tool even better. As a Marketing Director, I especially appreciate how Soci simplifies my workflow—grouping properties and scheduling monthly social media content is a breeze. The review management feature is intuitive, consolidating all reviews in one place and automatically notifying property managers so they can respond promptly and effectively. I highly recommend Soci to anyone in property management looking to streamline their marketing and reputation management efforts.
What do you dislike about the product?
There is nothing I can think of that is a problem.
What problems is the product solving and how is that benefiting you?
I don't know what they are solving.
Good single platform for marketing
What do you like best about the product?
I like SOCi for being a single platform to market on different social media applications. Favorite feature is preparing future postings.
What do you dislike about the product?
It took a bit to navigate and learn the system.
What problems is the product solving and how is that benefiting you?
Best benefit of SOCi is continuity of advertising, where the same information is posted on different social media applicaitons.
Great all in one tool
What do you like best about the product?
It's helped us with review management, listings, social media planning, and keeping up with conversations. We manage this from a franchisor perspective, and we enjoy providing this tool to our franchisees.
What do you dislike about the product?
The GUI is still being refined. Some items don't come across as intuitive. They do have a SOCi university that helps with some of those learning curve challenges.
What problems is the product solving and how is that benefiting you?
Helping us as a brand keep track of our franchisees as a whole in their social media, listings, conversations, and reputation. We've seen an uptick in the GMB performances.
SOCI makes it easy to manage all my social media needs in one spot
What do you like best about the product?
The dashboard is very convenient. It is very easy to read and compare diagnostics across the 33 centers.
What do you dislike about the product?
When i receive notifications about the 33 centers i support, it gives very little info about the comments left by customers. I must go to a different area to see what the reviewer wrote.
What problems is the product solving and how is that benefiting you?
manage multi users and analyze which social media outlets are getting the most traction so we can manage future posting and paid boosting.
SOCi not recommended
What do you like best about the product?
I like that all of my photos can be stored and scheduled for future social media posts. I find the scheduling process easy and helpful. Honestly, there is not much I enjoy about using SOCi.
What do you dislike about the product?
SOCi is not an intuitive site to use. Things are difficult to find if you are not familiar with the site. I also don't like that the process of posting to facebook and instagram are very different. I will typically post from my native instagram account rather than through SOCi. Tagging people and business are nearly impossible. I will search and search, and the business I am looking for will never pop up to tag. Therefore, I will seperately schedule a facebook post through SOCi, and an instagram post through my native account. It is double the work for the same post. I wish I could share other businesses posts on facebook, or even like them. The "like" button through SOCi is very tempermental. I can only like tings that are posted directly on my page.
What problems is the product solving and how is that benefiting you?
I use SOCi to post to my social media accounts for my business. I only use it, though, because the franchise I own requires it. Otherwise, I would look for a different platform.
Super user friendly!
What do you like best about the product?
It makes my job so much easier when it comes to scheduling posts! There's so many things I have to do on top of marketing and social media. SOCi has made it so I can have some room to breathe throughout the week! The community calendar has so many great premade posts to choose from and editing them is super easy. I tell everyone I meet that has social channels to look into SOCi!
What do you dislike about the product?
Maybe the only thing I can suggest is a tutorials tab in case you need a crash course in certain areas like ads or demographics and how to better utilize the tools SOCi already has inside SOCi that's easy to find. Especially for folks who are new to social media!
What problems is the product solving and how is that benefiting you?
Mostly scheduling my week! I do my best to make organic, original content as much as I can but sometimes that's not always possible. Having premade posts I can reference and edit makes my life so much easier. It also gives me ideas for posts I can make myself!
Great Support
What do you like best about the product?
This social media management site has great support for their users, it is thorough and user friendly!
What do you dislike about the product?
It definitely has a learning curve to it, but it is the reason their training and support is so instrumental in making it a great product.
What problems is the product solving and how is that benefiting you?
Great scheduling and the ability to seamlessly manage multiple profiles.
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