SOCi Platform
SOCi Inc.Reviews from AWS customer
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Love How Soci Combines My Business Social Media Platforms Into One Convenient Website
What do you like best about the product?
What I truly like best about Soci is that it combines all of my business social media platforms into one. My Real Estate Facebook page, Instagram page, and Linkedin are easily accessible. I love how it will automatically post on my Facebook and Instagram accounts so I dont have to take the time out of my day to do that myself. It is a life saver.
What do you dislike about the product?
What I like least about Soci is that navigating at first can be a little confusing. Also sometimes my social media platforms disconnect from Soci, so I have to log those back in occasionally.
What problems is the product solving and how is that benefiting you?
Soci is defintely benefiting my time management. Not having to create individual posts for each of my platforms is amazing. I'm saving so much time. I am getting traffic to my pages. I also like the reporting analytics on engagement and follower activity. It will tell me the health of my pages.
Easy product to use all in one place!
What do you like best about the product?
I love that all the reviews are shown in one place. It makes responding super simple. I also like that you can leave notes for other users to see that the person who left the review cannot see.
What do you dislike about the product?
There is not much that I dislike about SOCi. There are a lot of features I do not use but others might use more than me but that is not a bad thing.
What problems is the product solving and how is that benefiting you?
It is showing us areas we need to improve in and what our residents needs are.
Convenient
What do you like best about the product?
I like how all platforms are available on one site and can be managed within one window. I like how reviews have response templates to help create a more genuine responses.
What do you dislike about the product?
I honestly can't think of any dislikes it is a great tool.
What problems is the product solving and how is that benefiting you?
Capturing and responding to all reviews from all social media platforms.
New owner
What do you like best about the product?
I like the calendar and that I can set and forget
What do you dislike about the product?
So far so good for me and my needs as a new business owner
What problems is the product solving and how is that benefiting you?
It makes my advertising more professional and business-like
Takes some learning but good platform to cross-post on social media
What do you like best about the product?
The ability to post on several different business pages at once as well as on different forms of social media
What do you dislike about the product?
It has a learning curve and isn't easily editable if you need to change your messages
What problems is the product solving and how is that benefiting you?
Each of our locations has a unique brand and thus each have their own social media pages. Using SOCi I'm able to post on all 36+ brands at once with the same content.
Love SOCI
What do you like best about the product?
post on multiple platforms
reporting and insights
ability to store a library
reporting and insights
ability to store a library
What do you dislike about the product?
Can't think of any downsides to using SOCI
What problems is the product solving and how is that benefiting you?
SOCI solves the problem of having to post separately on multiple platforms. It also allows me to monitor the posts for all my locations
I love this and value it!
What do you like best about the product?
That i can schedule and know data at the same time.
What do you dislike about the product?
nothing! I think it really meets all my needs.
What problems is the product solving and how is that benefiting you?
Scheduling and ensuring that we get information out on all the platforms
Great tool for organizing your social media posts
What do you like best about the product?
It helps me see an entire month of social media posts at one time, and that helps me structure my engagement to be most effective.
What do you dislike about the product?
There might be some tools I'm yet to get familiar with, but I am hoping to include reels and other Instagram features in the future.
What problems is the product solving and how is that benefiting you?
It helps me manage my social media posts across a month, maximizing my time and effectiveness.
Excellent choice for multiple platform scheduling!
What do you like best about the product?
It's nice to have all your posts going out from a single source. You can use the content as templates for future posts and SOCi keeps track of your posts' metrics!
What do you dislike about the product?
Glitches happen occasionally and your posts won't go out when scheduled. Had this happen quite a lot with LinkedIn. You never receive any notifications, so you must check every post individually for the little red flag and repost it manually.
What problems is the product solving and how is that benefiting you?
Not all platforms were allowing you to schedule posts in advance, which is difficult when you want your content to go out over the weekend. Some, like LinkedIn, only allow you to schedule a short time into the future, whereas SOCi gives you those options for further out. Not having to change platforms every time I want to share across them has been very useful too.
Great Onboarding Experience and Team
What do you like best about the product?
I love the way SOCi makes it easy to manage my all of my listings. With their intuitive interface and range of automated tools, I can easily keep all my online accounts up-to-date. Their analytics provide great insight into our reviews and allow for us to adapt strategies as needed. Additionally, their customer service team is always available to answer any questions I may have. All in all, SOCi offers an effective and efficient way to manage my listings and maximize my reivew ROI.
What do you dislike about the product?
Currently I have not experience anything that would give me pause in my SOCi experience. We are happy with the service they are providing and the system they have in place.
What problems is the product solving and how is that benefiting you?
SOCi is helping us keep all of our Reviews in check and allows for our stores to answer reviews in a timely manner. They are also helping us keep track of Social sentiment on the web and on social media through their social listening platform.
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