SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCi is my BEST FRIEND
What do you like best about the product?
Love that it is a one stop shop for me. I manage multiple chapters for SCORE and each has multiple social media platforms. SOCI makes is so easy for me to post!
What do you dislike about the product?
Nothing! I think it is wonderful. Keep doing what you are doing!
What problems is the product solving and how is that benefiting you?
Helps me manage my time by allowing me to create posts that I can publish to multiple platforms at one time allowing me to spend more time being creative.
This consolidates everything in an easy to read platform.
What do you like best about the product?
It is super user friendly. Couldn't be more easy to use.
What do you dislike about the product?
I can't think of a downside to using Soci.
What problems is the product solving and how is that benefiting you?
I don't have to go searching for my reviews anymore. They all show up on my insights page.
Streamlined Social Media
What do you like best about the product?
It streamlines the social media process by allowing you to make just one post for multiple platforms which is very time savings and helps make sure you're getting the same message out across every platform you'd like to.
What do you dislike about the product?
It could be a little more user friendly at time, better access to data.
What problems is the product solving and how is that benefiting you?
Helping get the word out about our products, our business and analytics to show how many people we've accessed.
Easy to use
What do you like best about the product?
I use soci frequently for social media posting across multiple locations. It makes posting for all locations super easy and quick.
What do you dislike about the product?
I can not think of any downsides so far in using soci, it has been exponentially easier than other platforms I have used in the past.
What problems is the product solving and how is that benefiting you?
Being able to sort locations and post across all of them. It has benefitted me by making the process quick and easy.
Simple to navigate, easy to understand.
What do you like best about the product?
The best part for me is the available phrases to help build a meaningful reply for customer reviews.
What do you dislike about the product?
Sometime review replies say the reply posted but then never show on Google Reviews.
What problems is the product solving and how is that benefiting you?
Notifies me of recently posted reviews which allows me to respond in a timely manner. I can stay informed of customer feedback to help better our in store experience.
Limited functionality for modern brands
What do you like best about the product?
I like that it streamlines workflows for teams that may be all over in a multiple location enviroment and keeps brand consistency
What do you dislike about the product?
There are a lot of features such as uploading multiple pictures in instagram, posting reels or video content, creating carosels on Linkd in etc... Soci seems to be behind the times on mobile centric content.
What problems is the product solving and how is that benefiting you?
It creates brand consistency and elminates complicated workflows or multiple party emailing back and forth.
Great Website
What do you like best about the product?
SOCi is oragnized so it's easy to sue and very user freiendly program. I love that they respond to reviews for you and the personalize the response.
What do you dislike about the product?
I honestly find it great that it's all in one place.
What problems is the product solving and how is that benefiting you?
Rsponding to reviews and posting tools for each social media site all in one place.
Time Saver
What do you like best about the product?
The most helpfull aspect of SOCi is the time that it saves me every single month. Time is our most valuable resource and SOCi saves a ton of it.
What do you dislike about the product?
My content is uploaded by my franchisor and lately I've had some issues with it being available. It's fixed now, but I'm not sure what the problem was.
What problems is the product solving and how is that benefiting you?
Soci solves the problem of navigatine Meta Suite which I constantly have issues with.
SOCi review
What do you like best about the product?
Love the homepage. It's easy to read and navigate. Love the engagement map. Just a general repository of creative and a calendar to push out content it works really well.
What do you dislike about the product?
Sometime it's a bit disorienting to try and navigate the site. The image libary section in particular seems like it could be better organized or there could be more tools available to sort and view photos in folders.
What problems is the product solving and how is that benefiting you?
It allows our franchise owners to opt into using national creative. Takes the worry and stress off of them to have to post regularly and create their own content as they can just "subscribe" to what we're doing.
Love the service!
What do you like best about the product?
Like the convince of managing all my profiles in one place.
What do you dislike about the product?
I wish more socail media accounts were added to make it easy to manager. It would also be nice to make small edits to videos.
What problems is the product solving and how is that benefiting you?
Assisting with posting on behalf of teams who are not able to at this time.
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