SOCi Platform
SOCi Inc.Reviews from AWS customer
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Marco’s Pizza Franchisee
What do you like best about the product?
Ease of use to post and use library. I like the ability to post multiple dates with same message
What do you dislike about the product?
I don't like that I can't repost past posts unless they are in the library
What problems is the product solving and how is that benefiting you?
Post to Facebook through Marcos's Pizza contract
The best service and user interface
What do you like best about the product?
The user interface is very intuitive as well as helpful to keep track of my stores reputation and clear up misunderstandings and misinformation complaints.
What do you dislike about the product?
In haven't come across anything i dislike as of yet.
What problems is the product solving and how is that benefiting you?
Getting to root of our customers complaints.
The Best Platform for Social Media!
What do you like best about the product?
I currently use SOCi at the job in an apartment community and it is one of the BEST, if not the best platform. SOCi has made it easier to post content for our prospects and residents! The training provided is super helpful also! I love SOCi & am so glad my community chose it for our content & scheduling.
What do you dislike about the product?
Nothing. I love everything about SOCi! It takes out the guess work.
What problems is the product solving and how is that benefiting you?
Scheduling content, keeping up with what's posted and when. It keeps it organized and together in one place.
Ease of posting to all Platforms
What do you like best about the product?
I love that I am able to post to all our social media platforms in one easy step! Previously I would have had to post the same post separately to each platform and sometimes different people would have to post as well.
What do you dislike about the product?
So far, there is nothing that I do not like about SOCi.
What problems is the product solving and how is that benefiting you?
Ease of posting.
Quality products with a quality team
What do you like best about the product?
The ability to have all of my profiles in one place and create all of my Facebook, Google Business, etc. posts in a single place.
What do you dislike about the product?
There are some oddities in how the platform works sometimes. I would think some features would be under other headers or in different areas, but I am overall pleased.
What problems is the product solving and how is that benefiting you?
This platform has helped us consolidate tools and save money while allowing us a better all-in location to improve our local and review strategies.
Easy & convenient
What do you like best about the product?
I love that I can schedule posts to multiple social media accounts and platforms, AND manage customer reviews, all from my iPhone!
What do you dislike about the product?
I need to figure out how to turn off notifications for comments on social media, as I manage my responses via accounts closely from the actual social apps
What problems is the product solving and how is that benefiting you?
It's more efficient to schedule all of my posts and also I don't have to check multiple platforms for reciews
Great data insights!
What do you like best about the product?
I enjoy the data insights on my businesses and how SOCi organizes what customers are saying in helpful ways.
What do you dislike about the product?
I wish it was easier to see multiple groups of businesses side by side.
What problems is the product solving and how is that benefiting you?
Answering customer feedback on our behalf. The dashboard shows insight from the customer feedback.
Excellent quality service!
What do you like best about the product?
I love how easy the site is to use! It's very user friendly and the features are functional and useful! It helps me grow my business and create future growth opportunities! Highly recommend SoCi!
What do you dislike about the product?
Customer service can be difficult at times to connect with.
What problems is the product solving and how is that benefiting you?
Creating opportunities for business development and growth
Great tool!
What do you like best about the product?
It makes me think more deliberately about my social media planning and posts!
What do you dislike about the product?
I haven't found anything I dislike about SOCi yet.
What problems is the product solving and how is that benefiting you?
It makes it easier for me to plan out my social media posts and track their effectiveness.
Posting updates on Social is easy!
What do you like best about the product?
Soci makes it so much simpler to prepare and schedule posts and updates. It saves me time and is a very quick process.
What do you dislike about the product?
I only wish I could include a few other sites besides Facebook and Google business pro.
What problems is the product solving and how is that benefiting you?
SOCi is simplifying an ongoing task of staying visible and relevant on Social Media.I can take a few minutes each week and load the contact and then not worry about staying current with my posts. It's terrific.
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