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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

4,025 reviews
from

External reviews are not included in the AWS star rating for the product.

    Gabi G.

powerful software

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Soci is constantly becoming the best software it can be. Thank you for adding Instagram stories to the scheduler. We use the review function daily.
What do you dislike about the product?
I dislike the locations setting layout. It seems like there could be an easier design for these functions to be listed.
What problems is the product solving and how is that benefiting you?
Soci is solving the problem of giving us one location for all our online listings and easy posting for multiple locations.

    Health, Wellness and Fitness

Overall SOCi has been helpful but there are ways to improve as well

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy it is to respond to reviews on SOCi
What do you dislike about the product?
I wish there was a way to select certain accounts to post on social. Its frustrating having to make multiple groups for that or individually schedule on each account, it is not efficient. I also wish you could add a "first comment" when you post on SOCi.
What problems is the product solving and how is that benefiting you?
N/A

    Construction

Social Media simplified

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I like that it helps me be more efficient with my time and energy when it comes to marketing for our small business.
What do you dislike about the product?
It can be confusing if you're just learning, or not in it often enough. There is a learning curve, but once you get it you've got it!
What problems is the product solving and how is that benefiting you?
Saves me time going to each individual platform to post. Also love that you can schedule posts in advance.

    Christine M.

Simple to use

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
The ease with which I can schedule posts on so many platforms.
What do you dislike about the product?
It took a little while to learn how to use the platform.
What problems is the product solving and how is that benefiting you?
It is easing marketing and business development for me.

    Joseph M.

Amazing Service

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love SOCi because it helps me manage three business all in one spot. We are able
To respond to reviews, schedule out social posts daily and also respond to customers.

It's the best all in one platform for social and google management out three.
What do you dislike about the product?
Nothing so far. Due to the supremely robust platform.
What problems is the product solving and how is that benefiting you?
It is solving the problem of keeping up with three separate businesses and not having to rely on Meta and twitter and the such to manager them.

    Laurie W.

I love the simplicity.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It is very easy to use and the content is applicable to my industry and the times of the year.
What do you dislike about the product?
I don't see a downside. I currently do not have any dislikes.
What problems is the product solving and how is that benefiting you?
It enables me to have additional time working on other projects and tasks.

    Sarah I.

Wonderful tool in the office

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Being able to post on mulitple platforms at once.

When l first starting using SOCi, l had a difficult time, once l got more experience, l love it! -- Only issue l have had is with the contest button. l tried it once and our Facebook post got hacked. Lot of upset residents and l scheduled outside of business hours so l was unable to handle situation at the time.
What do you dislike about the product?
Not being able to edit one time for your one post you did for multiple apps. lt can be time consuming to go through and re-do them all.

Also, and this maybe an operational error on my part, but when l create with Canva - it does not let me use my branding, so l have to create my project in the Canva app first then when l create with canva on SOCi l go to my projects or l had to upload our logo to use.
What problems is the product solving and how is that benefiting you?
Not having to log into different apps and make seperate posts.

Saves time.

    Jeff K.

Easy to Use and Great Results

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and helps us create a real community!
What do you dislike about the product?
There is nothing that we would change about SOCi.
What problems is the product solving and how is that benefiting you?
We were having a harder time building a sense of community and connecting with our customers. SOCi has changed that.

    Jamie S.

Organized company to help your social media pages.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
We like that its very organized. You can select different office locations and it keeps everything in one from Facebook to Google. Support is always super fast if you have anything your unsure of. We use it as often as we can to make connections with the public and our team.
What do you dislike about the product?
We can not think of anything at this time.
What problems is the product solving and how is that benefiting you?
It allows me to schedule posts that we know we need to make.

    Jessica W.

The best platform out there!

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
The features are user-friendly. The support team and CSMs take the time to resolve any questions in a timely manner.
What do you dislike about the product?
I do think having some additional reporting options would be valuable but overall love the product.
What problems is the product solving and how is that benefiting you?
Providing our clients with enterprise reporting that is auto-mated including their top performing posts to drive engagement.

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