SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCI - ALL IN ONE
What do you like best about the product?
I run a small business and the most helpful feature about SOCI is I can manage all of my social media posts and feedback from a single site. This feature makes it much easier for me and less time consuming to manage my digital interactions with partners and customers.
What do you dislike about the product?
Photo sizing would be the area for opportunity for SOCI. The system will inform me the size of a photo is to big for Instagram, but it does not provide dimensions or guidelines that allow me to shrink the photo on the screen. As a result, I often post the photo on Facebook and then repost a smaller version on Instagram.
What problems is the product solving and how is that benefiting you?
Spending less time managing postings and feedback across multiple platforms.
Soci has been easy to work with and effective for our communications.
What do you like best about the product?
The Listings help desk is easy to access and very responsive.
What do you dislike about the product?
Lack of detail in confirming help desk actions.
What problems is the product solving and how is that benefiting you?
Consistent and timely displays within social platforms.
So easy and streamlined!
What do you like best about the product?
I love that it brings multiple platforms together into one streamlined system that allows you to do many things all in one. Before SOCi we had to use multiple sites to accomplish what SOCi does all by itself.
What do you dislike about the product?
The only thing that was difficult at first was learning the site and all of its capabilities, I felt a bit overwhelmed looking at everything it was able to do but now that I am familiar with it I love how easy it is to use.
What problems is the product solving and how is that benefiting you?
Helping to monitor overall resident engagement as well as social media platforms and how they are perfoming.
Easy, reliable, accessible
What do you like best about the product?
Being able to schedule all of my post for all platforms. I love being able to know that working in Soci 1-3 days I am able to set up my post for the entire week!
What do you dislike about the product?
Only this is having to wait for approval. I wish the approval time was quicker but I understand the process.
What problems is the product solving and how is that benefiting you?
Being able to Post content to grow our business and reach out to more followers.
Not a fan
What do you like best about the product?
Ease of updating business hours and information to Google and other sites.
What do you dislike about the product?
It is very difficult to navigate and find what I am looking for. Slow to load and crashes frequently.
What problems is the product solving and how is that benefiting you?
Cross-platform and multi-location posting.
Soci is Amazing!
What do you like best about the product?
I love how easy it is to create and share on all Social Platforms! :)
What do you dislike about the product?
The one thing I don't like is that I can't delete all post on Soci when needed
What problems is the product solving and how is that benefiting you?
I haven't seen any problems at all when it comes to using Soci, I really enjoy using it on a daily bases.
Great for reviews, lackluster for social
What do you like best about the product?
I like SOCi's review management tool. Its nice to see all of the date from all directories in one place and have the ability to respond through the site. Also, the customer service at SOCi is pretty fast, especially in comparison to our previous tool.
What do you dislike about the product?
SOCi is lacking in the actualy social media department. Most analytics only come from Facebook, which is not where most of audience is super active. Coming from Hootsuite, this is a big loss as we were able to have a much better handle on insights from multiple platforms. SOCi also doesn't support TikTok yet which is a bummer as our industry & target audience is very active on TikTok. Scheduling is easy but I dislike that your caalendar does not update to show posts that were uploaded in app. This could be detrimental to accounts with multiple managers. Also, the sentiments technology is not quite there yet as the AI flags alot of comments as negative or neutral when they are positive.
What problems is the product solving and how is that benefiting you?
We are able to see all of our reviews in one place, which is making our online reputation managment much easier!
What I love about S0Ci
What do you like best about the product?
I like the convince of soci , the specific marketing to the correct audience not only saves time but it saves money
What do you dislike about the product?
I don't have any dislikes as I'm still a new agent.
What problems is the product solving and how is that benefiting you?
Time and money
Great Time Saver!
What do you like best about the product?
Such a time saver for social media! It has made life so much easier with posting on all the platforms.
What do you dislike about the product?
Nothing that I can come up with. We love it!
What problems is the product solving and how is that benefiting you?
Helps solve posting on social media across all platforms. A timesaver!
You don't have to be technical genius to use SOCI!
What do you like best about the product?
SOCI is a user friendly platform to launch content to prospective customers. Provides access to link to multiple social media platforms to publish content. Love the calendar to schedule automated and manual content.
What do you dislike about the product?
Don't have any specific complaints about SOCI
What problems is the product solving and how is that benefiting you?
It provides an easy way to reach over 5,000 contacts with information content and provides feedback on content interaction with contacts.
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