SOCi Platform
SOCi Inc.Reviews from AWS customer
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So user-friendly!
What do you like best about the product?
I love the ease of the use of the platform. Anyone can use the system with ease!
What do you dislike about the product?
Nothing at this time! All is great so far!
What problems is the product solving and how is that benefiting you?
Being able to post our content on multiple sites with the ease of 1 posting platform has been wonderful!
Soci has given us the freedom to schedule our post and go! No fuss!
What do you like best about the product?
That you can schedule post for later dates. Working in property management can get crazy and we don't always remember or have the time to post ourselves weekly.
What do you dislike about the product?
There has been nothing to dislike so far.
What problems is the product solving and how is that benefiting you?
Solving the problem of consistent posting.
Amazing Customer service
What do you like best about the product?
Working with Katie at SOCi has been phenomenal. She makes sure our biweekly touchpoints are informative and help us improve our listings as a brand. I would highly recommend SOCi to other companies.
What do you dislike about the product?
I don't believe this is SOCi's fault, but there is a lag with the updates being published in a timely manner. I've heard of similar issues with other companies like SOCi so I believe this might be an industry-wide issue.
What problems is the product solving and how is that benefiting you?
Being able to update our listings in one convenient location is great, I'm excited to see how the social posting capabilities help us.
Very User friendly and great for any business
What do you like best about the product?
I like how I can shedule as many posts as a I want and how user friendly it is
What do you dislike about the product?
I get lost in all the options avalible sometimes
What problems is the product solving and how is that benefiting you?
They connect all the different plateforms into one, making posting and social media management a breeze
Takes the guesswork out of social media planning
What do you like best about the product?
I like that I can sit down once a month and plan out my social media across multiple outlets and just let it do it's thing.
What do you dislike about the product?
It occassionaly disconnects from one of my social media accounts.
What problems is the product solving and how is that benefiting you?
It allows me to post one time and hit all of my social media platforms.
Nice tool
What do you like best about the product?
Calendar view of upcoming posts and ease to post.
What do you dislike about the product?
Analytics are a little difficult to understand.
What problems is the product solving and how is that benefiting you?
Quick posting and understanding feedback from customers
Great Product
What do you like best about the product?
This is a great option that makes content creation a breeze.
What do you dislike about the product?
I wish TikTok was an option. We would also like more video options or premade templates.
What problems is the product solving and how is that benefiting you?
Time management
Angelo's review
What do you like best about the product?
Great way to run reports and manage social media
What do you dislike about the product?
Haven't found anything yet I don't like.
What problems is the product solving and how is that benefiting you?
Helping us gain more insight on our feedback
Big time saver
What do you like best about the product?
I like how easy it is to create social media posts across multiple platforms all at once. It saves me so much time.
What do you dislike about the product?
Twitter can be difficult to manage because there are fewer characters.
What problems is the product solving and how is that benefiting you?
I don't want to spend a lot of time on social media. SOCi solves that problem.
Simple, Effective, and Informative
What do you like best about the product?
SOCi has been very helpful to in seamlessly managing our primary social in one place that is concise and informative. It's easy for our corporate office to prebuilt posts for us, let us the franchisee move and alter the text and tags, as well as the timing of these posts. It is also easy to see the response and effect of these posts in their report system. As a franchisee it is easy to add our own posts to their existing line up and make our social media content relevant to our individual brand as well as the overall franchise as a whole. It's easy to login in everyday and keep tabs on the new information in one place that isn't as nebulous as Meta's back end right now. I like that we can boost posts from within SOCi without having to go to 20 different screens, or figure out which of the 10 different ways you can boost a post on Meta has the feature you are looking for. The addition of stories/reels to the mix is very useful as we tend to do those almost exclusively for our branding pieces.
What do you dislike about the product?
Messages are slow. Often by the time SOCi notifies us about a message or response, we have already resolved it. Luckily we are using this as a check and balance system. It could also be a little more indepth with the statistics it gives us in the report.
What problems is the product solving and how is that benefiting you?
Having to login into and juggle both Facebook and Instagram using their native backend, which is often nebulous and confusing when you just want a simple answer, or to just boost a post.
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