SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCI makes posting on social media simple!
What do you like best about the product?
Saves time. When you use SOCI it helps you to post on multiple platforms all at once. Which makes life easy! They also have customer support that you can contact at anytime!
What do you dislike about the product?
Sometimes images that look good on facebook don't always look good on Instagram.
What problems is the product solving and how is that benefiting you?
Saves time. Makes it easy to post on multiple social media accounts so you don't have to to post on every single one seperatley.
Helpful tool for Social Media Marketing
What do you like best about the product?
I like that it can post to multiple platforms of social media and generates content automatically.
What do you dislike about the product?
There is a limited amount materials to use to create social media posts on my own, also some social media platforms don't optimize posts that come through 3rd party platforms like these.
What problems is the product solving and how is that benefiting you?
It helps diversify my social media post and makes posting to multiple platforms easier. It saves me a lot of time!
It's a social media management tool easy to use.
What do you like best about the product?
I like the metrics and analytics report and also the inbox clear.
What do you dislike about the product?
I wish there was a social listening tool available or another tool to compare your metrics with competitors.
What problems is the product solving and how is that benefiting you?
Schedule posts without issues.
Great product, great service
What do you like best about the product?
The SOCi platform is easy to use and reliable. The level of service we get from the SOCi team is truly a white glove experience. The scalability of the product is also really impressive and we can plan out our roadmap in line with their features as we continue to grow.
What do you dislike about the product?
There can be too much information/reports/dashboards at first but once you get familiar with it, then it's easy to parse out the data for the different executives/teams that may need to receive the reporting.
What problems is the product solving and how is that benefiting you?
We enjoy the one stop shop in order to update hours, provide localized guest experiences online and accuracy across multiple channels.
Nice Product
What do you like best about the product?
Love the ease of posting! Once everything is set up, it makes it so easy!
What do you dislike about the product?
I wish that the calendars were posted consistently. Also, I sometimes have techinal difficulties linking them to social networks, and it can freeze up a lot.
What problems is the product solving and how is that benefiting you?
Posting across several platforms.
GREAT METRICS
What do you like best about the product?
Soci streamlines all of my locations into one point so I can very easily at a glance see who is performing and who is not.
What do you dislike about the product?
It always reverts back to a year of data, when I would like it to be on previous day for stats or Month to date. I can probably find a setting to fix this though.
What problems is the product solving and how is that benefiting you?
Customer impact of our operations.
Useful Online Brand Management Tool
What do you like best about the product?
We haven't really had any issues with the product and on the few times we have, they're quick to get back to us with answers.
What do you dislike about the product?
Really can't think of much- there have been a few times where a social post failed to post, but that's more on the SM network side than on the SOCI side.
What problems is the product solving and how is that benefiting you?
Primarily online reputation management/listening. It quickly notifies us about online comments and allows us to easily respond.
Retail Marketing Specialsit
What do you like best about the product?
The dashboard is a huge help and the one on one treatment with Molly and Kelly is amazing
What do you dislike about the product?
Nothing with Soci, but wish Google would get their Reporting Analytics figured out!
What problems is the product solving and how is that benefiting you?
Reviews and Listing management/strength
Great for Social Media Posting Efficiency!
What do you like best about the product?
Ability to link all of my social accounts in one place!
What do you dislike about the product?
Can't post Facebook Events. Would be great to be able to post both FB and Google Events.
What problems is the product solving and how is that benefiting you?
Eliminates allot of time!
Great Service
What do you like best about the product?
Ease of use, Ease of Implementation, Number of Features
What do you dislike about the product?
I have no issues with the service all has been working great
What problems is the product solving and how is that benefiting you?
Finding our location
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