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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

4,025 reviews
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External reviews are not included in the AWS star rating for the product.


    Chelsey E.

love how i can schedule out posts on socials way in advance!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Soci is easy to use and makes posting on social media a breeze
What do you dislike about the product?
Honestly not a lot to dislike. its functional for my real estate business
What problems is the product solving and how is that benefiting you?
i dont know


    Marketing and Advertising

very helpful

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use as well as its compatability for adding location managers
What do you dislike about the product?
sometimes the set up is challenging for a new location
What problems is the product solving and how is that benefiting you?
SOCi helps solve me having to run every listing and allowing local owners to take charge


    Alex M.

Manage Listings, Reviews, Social Media and More

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive and allows us to manage our listings syndications, respond to reviews, create and publish social media content and more. The best part is creating custom roles for multiple users to be able to complete their daily tasks with ease. This platform has been great for streamlining a lot of our internal processes. Leveraging AI where possible has made SOCi stand out above other tools.
What do you dislike about the product?
I think their custom reporting and notification system can be improved. There have been several listings bugs as well.
What problems is the product solving and how is that benefiting you?
Streamlining multiple internal processes. Saving lots of time.


    Higher Education

Great!

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
It is a great service. Makes things more convenient.
What do you dislike about the product?
You cannot repost other accounts' posts.
What problems is the product solving and how is that benefiting you?
Scheduling of the posts is great! You can be on multiple platforms at once.


    Cosmetics

Soci for Lash business

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
I love that you can schedule posts in advance. Especially stories, the last system we used at our business you could not schedule stories. I love how easy it is to use and navigate. I use it daily and never run into any issues. I've never had to contact support because it seems to always work fine and never have glitches or uses. I LOVEEEE the Ai feature for responding to reviews and also being able to see stats on our posts and socials.
What do you dislike about the product?
Something I think can be changed is providing the option to upload a watermark in the edit option. I don't particularly like having to upload the pic first to canva to add the watermark then re-upload to Soci. I think it would be a great option to be able to add the watermark directly from the edit feature.
What problems is the product solving and how is that benefiting you?
Being active on social media by being able to schedule posts as well as track analytics.


    Michael G.

FTR Wireless

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
It is a great and simple platform with a clean layout.
What do you dislike about the product?
I don't have any complaints on the platform at this time.
What problems is the product solving and how is that benefiting you?
The ability to quickly access review and respond to Google Reviews and to capture analytics around store and customer satisfaction.


    Hospitality

Great app, would recommend to other looking for ease of use.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I love that it can link different platforms from one app and avoids me having to upload individual photos.
What do you dislike about the product?
It takes a bit long to get approvals prior to being uploaded to the diferent platforms. But other than that app works great!
What problems is the product solving and how is that benefiting you?
Adverstising and promoting the property.


    Camryn D.

SoCi Review

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I like that SoCi makes it easy to schedule and view your social media posts in one space.
What do you dislike about the product?
-The specs for each platform are not easily accessible
-Can be slow at times
What problems is the product solving and how is that benefiting you?
Having the ability to schedule and posts for each platform is helpful.


    Joni C.

Excellent tool for Social Media marketing

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Soci makes it easy to plan social media content/posts from moth to month AND I love the feedback. It allways me to see what is performing well adn what is not, what our veiwers like and don't care about. It'ss a fabulouos and easy tool to increase and maintain your social media presence.
What do you dislike about the product?
Nothing cmes to mind. Overall this is an excellent flatorm and I don't have anything addtional to add.
What problems is the product solving and how is that benefiting you?
Organization and Time mamagement! I run 4 social media platforms and post daily, this allows me to make it easy and plan ahead to make sure days are not missed.


    Katie D.

Makes my Job Easier

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I like how it gives me access to all my social media accounts on one screen so I do not have to go to a hundred different areas for what I am looking for. I like the reports that allow me to track what is working and what needs improvement on my social posts.
What do you dislike about the product?
It has not been a seamless integration of my accounts. Contacting customer service could use a few more knowledgeable people.
What problems is the product solving and how is that benefiting you?
it will allow me to monitor all of my social accounts in one place.