SOCi Platform
SOCi Inc.Reviews from AWS customer
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Simple tool
What do you like best about the product?
It's very simple to use and to teach others how to use it
What do you dislike about the product?
A few glitches like having to reconnect!
What problems is the product solving and how is that benefiting you?
It is definitely helping with social media marketing and helping clients book travel.
Using for last 4.5 years and excellent product
What do you like best about the product?
THe upside is having all the information and clients in one spot with all different platforms and being able to have all of the information houses in one spot.
What do you dislike about the product?
Often the app will show no reviews if they had been answered previously
What problems is the product solving and how is that benefiting you?
It allows me to have all of my clients social media account under one app as well as different platforms and able to answer all different questions and reviews at one spot.
SOCI is very good at creating a one stop shop for managing listing and accounts for a business.
What do you like best about the product?
I like how easy it is to to link social media and other listing accounts.
What do you dislike about the product?
I think that the dashboard is hard to navigate.
What problems is the product solving and how is that benefiting you?
SOCi allows us to assist franchises with making changes to their listings and gives them insights to how their listings perform.
Love SoCi
What do you like best about the product?
I love having all of my marketing in one spot.
What do you dislike about the product?
It is difficult to delete posts, I would like to receive notifications when SOCi posts to may various platforms. It takes awhile to get all of the networks connected
What problems is the product solving and how is that benefiting you?
Being able to put all marketing campaigns in one spot
Easy to use, user friendly
What do you like best about the product?
The ability to plan ahead, and stay ahead
What do you dislike about the product?
I need to use a little more to be able to give great feedback here. Starting up, it has been busy so I have spent limited time on the platform, but enough time to get a baseline understanding of basic features. Ill be able to provide more specfici feedback in a few months.
What problems is the product solving and how is that benefiting you?
Helping plan ahead so I can focus on my post when convinient for me, not when it is the best time to be on the social media platfroms
SOCI a great platform
What do you like best about the product?
Very helpful in analytics and in sharing in most social media accounts
What do you dislike about the product?
We are initially being brought to the company page and then put an extra step to go to our location. It didnt cover X or twitter accounts
What problems is the product solving and how is that benefiting you?
pIt assist in scheduling postings and other relevant updates whenever you decide to post it in Social media
Sufficient
What do you like best about the product?
It bridges in several platforms so data is viewed in one place.
What do you dislike about the product?
It's desktop focused and clunky. My company's franchisees never bought into it because seemed overwhelming.
What problems is the product solving and how is that benefiting you?
I can view my general reputation in one place without having to log on to each 3rd party separately. I can also offer a calendar of social posts for my fran hoses to opt into.
Easy to use and to manage reviews,and managing all activities on all our social media platforms
What do you like best about the product?
Makes everythig so easy when posting on different social media platforms. Now we can have an actual social media precense! Also enjoy being able to quicly respond to Google reviews.
What do you dislike about the product?
Nothing so far. Everyhting has been working well. Reporting function is nothing I can answer for so far as we have not used it long enough to see if we are growing our platforms or not.
What problems is the product solving and how is that benefiting you?
Get a clear and streamlined social media precense.
Easy to use
What do you like best about the product?
I find it easy to reply to reviews and that SOCi gives me recommendations on what to say.
What do you dislike about the product?
I do sometimes find it hard to navigate.
What problems is the product solving and how is that benefiting you?
Helps me to know what to say.
Fast and easy to use.
What do you like best about the product?
I love how easy it is to schedule posts and reply to comments/reviews.
The pre-typed responses are amazing! there is a reaction that fits any scenario. They have helped cut my marketing time down so I can get back to other work that must be done.
The pre-typed responses are amazing! there is a reaction that fits any scenario. They have helped cut my marketing time down so I can get back to other work that must be done.
What do you dislike about the product?
The only thing I have trouble with while using SOCI is how long it takes for a comment to show up, especially when using my phone. When I'm not at the office and need to reply to a comment or review i have to wait about 20 mins to see in through SOCI.
What problems is the product solving and how is that benefiting you?
Soci is cutting down my marketing time by allowing me to post to multiple advertising sites at once.
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