SOCi Platform
SOCi Inc.Reviews from AWS customer
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Social Media Management Solution for Multi-Location
What do you like best about the product?
SOCi’s intuitive interface makes managing social media for our 258 Anytime Fitness locations seamless. The tool's robust analytics provide deep insights essential for strategic planning.
What do you dislike about the product?
The helpdesk often provides short answers and links to articles rather than detailed, personalized assistance. More comprehensive support and in-depth guidance would be beneficial for resolving complex issues more efficiently.
What problems is the product solving and how is that benefiting you?
The tool's robust analytics provide deep insights essential for strategic planning. Scheduling and publishing features streamline our workflow with bulk uploading capabilities.
SOCi Review
What do you like best about the product?
Everything is centrally located and it is so easy to post on multiple platforms at once and it is easy to reply to Google/Yelp reviews.
What do you dislike about the product?
I did not like the platform, but noticed it was just overhauled. Will have more feedback on this shortly.
What problems is the product solving and how is that benefiting you?
Helping franchisees market easily on a local level. Makes it easier for me to help the franchisees and encourage them to respond to review and constantly post on social media. We have to approve all posts before they get published so this streamlines the process.
SOCI saves me time!
What do you like best about the product?
Time-savings for me. It saves me a lot of valuable time.
What do you dislike about the product?
Cost is always a topic closely examined by small business owners. The cost with SOCI is actually favorable.
What problems is the product solving and how is that benefiting you?
SOCI saves me time. I don't have to worry about remembering to post.
Automated Social Media
What do you like best about the product?
I like the ability to set up my social media posts in advance. I spend a few hours once a month going through to schedule and it posts when I want it to without having to login everyday. Gives me time back to be with my clients all while staying in front of potential ones.
What do you dislike about the product?
I would like to see more libraries of template posts and those that are more closely relevant to the real estate market. More variety overall would be great as well.
What problems is the product solving and how is that benefiting you?
It saves me time in having to post everyday. I can schedule in advance and not have to worry about it. Gives me more time to spend with clients or pursuing new clients
Easy access to social media platforms
What do you like best about the product?
Being able to see your status accross different social media groups and closely monitor reviews
What do you dislike about the product?
Sometimes a bit hard to navigate through the app
What problems is the product solving and how is that benefiting you?
Multiple logins
Staying connected made easy!
What do you like best about the product?
Easy to schedule and manage content for multiple social media platforms in one location. Enables and simplifies reputation management too!
What do you dislike about the product?
If you make a mistake and post - it goes quickly to all your sites too, so be careful and proof read before submission!
What problems is the product solving and how is that benefiting you?
Makes multiple platform social media posting so easy.
SOCi is a super convenient one-stop shop for our teams, who are not marketing experts.
What do you like best about the product?
I like that it's a one-stop shop for all of our daily marketing needs! Our teams can create designs through Canva, schedule posts, respond to reviews, and update office hours all in one place.
What do you dislike about the product?
I wish that the survey platform was better geared for multifamily. I'm grateful for the recent Yardi integration, but some of our communities use a different Property Management Software; it would be nice to have full integration capabilities. Also, the Canva integration doesn't pull in our Brand Kits. That would be a valuable addition.
What problems is the product solving and how is that benefiting you?
I work in Property Management and we rely on our on-site teams to market their communities. SOCi has given even the least experienced marketers the tools to be successful!
SoCi
What do you like best about the product?
Ease of Integration is ok will automaticlly post to Facebook but when you look on Facebook management page it does not show up.
What do you dislike about the product?
Ease of use is difficult, and takes awhile to learn and has limited topics to pick from
What problems is the product solving and how is that benefiting you?
Auto posting for me
Reviews & Listings management
What do you like best about the product?
I love that we are able to manage a large scale of locations reviews & easily. The reporting is also very helpful in understanding what locations need work to rank better on google.
What do you dislike about the product?
The reports feel a bit limited, but our CSM has been awesome about directing us to where and how to find the information we need to export and manually manipulate.
What problems is the product solving and how is that benefiting you?
Managing large number of listings and responding to reviews
It’s okay
What do you like best about the product?
I like the insights and tools that SOCi offers. They really help determine what marketing strategies work best.
What do you dislike about the product?
I don't like posting to social media through SOCi. They often upload with poor quality.
What problems is the product solving and how is that benefiting you?
Soci makes it easier to plan social media content.
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