SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy review responses. Social media posting could use work
What do you like best about the product?
I love how easy it is to reply to all of our reviews in one place. I really enjoy that it populates a reply as well since responding to bad reviews can be hard especially if it makes you emotional.
What do you dislike about the product?
I'm not a fan of the integration to social media and using versions of soci without content included. I want to post to instagram as well and can no loner do that. I wish all packages came with content pre loaded. I currently don't have that with my company and really miss it.
What problems is the product solving and how is that benefiting you?
Easy access to respond to all reviews!
Provides a very easy way to view and respond to reviews
What do you like best about the product?
Easy to use and the template responses make it a breeze to keep in touch with our customers
What do you dislike about the product?
I have not encountered any issues as of yet.
What problems is the product solving and how is that benefiting you?
One place to go to for business listing and social media management
SOCI
What do you like best about the product?
SOCi is an incredibly user-friendly platform, especially when accessed online. The interface is intuitive and easy to navigate, making it a great tool for managing social media and marketing efforts. However, the mobile version is a bit more complicated and could benefit from some simplification.
What do you dislike about the product?
I appreciate the recent update for its improvements in functionality and features. However, I'm not particularly fond of the new color scheme. The dark version was much easier on my eyes, and I find myself missing it with the new update.
Overall, SOCi is a solid platform with a few areas that could use some tweaking, particularly on mobile and in terms of color options.
Sent from my iPad
Overall, SOCi is a solid platform with a few areas that could use some tweaking, particularly on mobile and in terms of color options.
Sent from my iPad
What problems is the product solving and how is that benefiting you?
i want SOCI TO WORK ON THE INTERGRATION WITH TIKTOK I WANT TO BE ABLE TO SEE THE COMMENTS FRO TIKTOK ON SOCI
It's a great tool but lacking some important features
What do you like best about the product?
I love that you can post in multiple platforms at the same time. The social rating is really good though I'm not sure how that is gaged. It is nice to be able to respond directly in Soci over having to go into each platform. As a franchise it is a great place to keep all of the content together for all of us to view.
What do you dislike about the product?
If you are using video creative for one platform and it is not allowed on the other you have to create two seperate posts. It does not integrate with Canva so you can pull directly from the app. It doesn't allow for different copy in each platform if are able to use the same creative piece (static image). There are no hashtag or time suggestions. The time suggestions make no sense. I enter "peak time" and it always goes to 6 am?
What problems is the product solving and how is that benefiting you?
It is solving the problem of time efficiency. Being able to post in multiple platforms on one platform makes it easier. It is nice to have franchise social to grab in one place.
Concise program
What do you like best about the product?
The tools are kept in a concise manner making it easy to find what you need. It is easy to create libraries for your planned social media posts. Very easy to set up and share posts. It is very helpful to be able to observe feedback from clients in the insights section.
What do you dislike about the product?
Insights take a while to propagate shortly after launch. Seems to only use what is being posted/reviewed from the start date on and ignores any previous reviews. Need to be careful about what is flagged as 'negative." Unsure of how the SOCi score works for social media posts as even my fully engaged posts score as a 0.
What problems is the product solving and how is that benefiting you?
I am not currently working with SOCi to solve any problems.
SOCi is a great social marketing tool!
What do you like best about the product?
With SOCi, it's easy to edit and manage social posts and, even when I am too busy to add my own content, my socials are still active with new posts!
What do you dislike about the product?
I wish SOCi would fill the calendar a month at a time for easier managment of edting and posting schedules.
What problems is the product solving and how is that benefiting you?
SOCi helps keep my travel page active even when I get too busy helping my travelers with their travel plans. It benefits me with ensuring my travel page is seen every day by current clients and potential clients, helping me grow my business.
I don't think they are hands on like hearsay was.
What do you like best about the product?
I DON'T LIKE ANYTHING ABOUT SOCI. I THINK THEY SIMPLY TOSS STUFF OUT THERE AND MAKE NO EFFORT TO ASSIST THE AGENT OR THEIR WEBSITE.
What do you dislike about the product?
I don't feel they do anything to assist agents. We have to do EVERYTHING!
What problems is the product solving and how is that benefiting you?
NOT SOLVING A THING!
A convenient hub for your online presence
What do you like best about the product?
That everything is located in one place. It is also easy to use.
What do you dislike about the product?
It would b e nicer to have a more flexable contract.
What problems is the product solving and how is that benefiting you?
I love that there are generated responses to positve and negative reviews. It really helps when you have several to respond to and you have them all in one place.
Easy to use
What do you like best about the product?
Simplified and automatic. I can set it up and let it go
What do you dislike about the product?
As a corporate version much of our info appears canned or not humanized enough. multiple people posting the exact same post at the same time
What problems is the product solving and how is that benefiting you?
For some of our non tech savvy agents to be able to use some of the more common social media pltforms
Good platform
What do you like best about the product?
Easy to use and makes posting more appeling
What do you dislike about the product?
Clip art and having to pay for some of the photos
What problems is the product solving and how is that benefiting you?
Posting
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