SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
The platform is very simple and easy to use. Not super complicated. Easy to navigate.
What do you dislike about the product?
Wish there was a deeper integration with social media, pages for other options like stories and reels
What problems is the product solving and how is that benefiting you?
It is the only way we can create messages for franchised page.
SOCi Has Made Reporting Consumer Sentiments Easier!
What do you like best about the product?
In the multifamily industry, reviews are extremely important and the top deciding factor of whether or not a prospect will rent at your community. The platform's reporting allows me to quickly pull reports of recurring sentiments that can be shared with all stakeholders so that important marketing and operational decisions can be made.
What do you dislike about the product?
As of right now, the BBB is allowing reviews of companies and SOCi does not offer an integration, but hopefully this would be on their road map soon.
What problems is the product solving and how is that benefiting you?
SOCi allows me to manage the social media postings for multiple locations. It is also helpful in providing diagnostic reporting of residents' sentiments and review analysis.
It has been a great platform for my marketing needs so far.
What do you like best about the product?
You can post across multiple accounts with an easy scheduler that can schedule your postings in one motion.
What do you dislike about the product?
I do not dislike anything so far. It has been great.
What problems is the product solving and how is that benefiting you?
It is helping with timing efficeniency for posting across many platforms.
SOCi for Small Business
What do you like best about the product?
SOCi has allowed my small business to have a consistent online presence despite having only a small staff and being limited time-wise. It was very easy to set up and has continued to show up on my social media accounts week by week.
What do you dislike about the product?
Sometimes, SOCi posts don't include my company's email when they're supposed to.
What problems is the product solving and how is that benefiting you?
It creates a consistent social media presence despite the fact that I really don't have time to do that alone.
Great idea, but somewhat hard to navigate
What do you like best about the product?
I really like that all of my social media and tennis platforms are accessible in one place
What do you dislike about the product?
I think navigation or the platform could be better, not always easy to find what you are looking for
What problems is the product solving and how is that benefiting you?
The Soci platform solves the issue of having to login to multiple platforms, remembering multiple passwords and managing just access across them all
Everything became clear.
What do you like best about the product?
Just having SOCI there along the way helps so much with ideas.
What do you dislike about the product?
I can not think of one!! Y'all are great.
What problems is the product solving and how is that benefiting you?
Helps me get over my fear of doing Social Media.
New Experience Going Well
What do you like best about the product?
In my small time and expereince with SOCi, I like the layout of the program. It is very easy to see your options for pages and it keeps track of where you've been. Being able to click back to the previous section is easy. The calendar seems like it will be a great tool! I still have a lot to learn with the organization of it, but it'll definitely help out all our stores. I am also very excited for the insights portion and being able to pull reports up quickly and download if needed. Our support staff has been very knowlegable and friendly.
What do you dislike about the product?
All I have to say about this is how much work I had to do to get all our stores integrated. This is not SOCi's fault though. I am hoping all this hard work getting everyone integrated will be worth it! SOCi has a lot to offer and I hope it'll live up to the hype.
What problems is the product solving and how is that benefiting you?
It'll really help with our SEO and online reputation for all stores. We are also hoping it'll help store owners simplfy their social media posts.
SOCi is a great tool
What do you like best about the product?
I truly love the convenience and amount of time I am saving when updating our social media. I do love that it is very user-friendly. The amount of tasks you can complete on one website is amazing
What do you dislike about the product?
There is not anything at all that I dislike about SOCi.
What problems is the product solving and how is that benefiting you?
Soci is solving are posting to social media issues away. there are some employees that are not very social media savvy and this helps so much with it.
A good solution for franchisees
What do you like best about the product?
The library feature is excellent - very useful for ensuring a franchise location has content from corporate as needed.
What do you dislike about the product?
Not being able to bulk upload to Instagram and bulk upload errors with URLs. Perhaps I just need more time with it, but the bulk upload has been difficult to figure out.
What problems is the product solving and how is that benefiting you?
Responding to reviews on one platform - makes it easier to stay on top of these.
Comprehensive information and very easy to use, recommended replies are perfect and a big time saver
What do you like best about the product?
Recommended replies that are perfect based on the words in the review
What do you dislike about the product?
I don't have anything I dislike at this time
What problems is the product solving and how is that benefiting you?
Easy access to reviews and easing the time it takes to reply to reviews
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