SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci
What do you like best about the product?
I like knowing where and when customer complaints come in so we can follow up with the team members
What do you dislike about the product?
I don't think there is anything I would change
What problems is the product solving and how is that benefiting you?
Solving customer operational issues with our team so we are made aware and handle accordingly
Using Soci
What do you like best about the product?
Fairly well organized on layout, still navigating how it works
What do you dislike about the product?
Nothing to report yet so I will let you know
What problems is the product solving and how is that benefiting you?
Keeps up up to date on our reviews, all the information is organized and in one place
Awesome Platform
What do you like best about the product?
It is a convenient way to manage your company and reach out to new people the people at the company are also super nice and have great service as well as switching to the platform was seamless.
What do you dislike about the product?
It sometimes require prior knowledge to know what you are doing
What problems is the product solving and how is that benefiting you?
Having to wait for a response and allowing us to answer simple information 24/7
User Friendly
What do you like best about the product?
I like having everything in one spot. The social media calendar is also helpful. Soci also connected our social accounts very easily.
What do you dislike about the product?
I don't like that you cannot respond to social media comments on Soci and that you cannot "collaborate" on IG posts so that the designers can add it to their pages. I feel like I have more function for those things by using FB Meta
What problems is the product solving and how is that benefiting you?
I reached out to our account manager when we first integrated because I was not able to tag designers. The feature was not available yet and he got it running in less than 24 hours!
Good in theory, but limited capability
What do you like best about the product?
It puts all the platforms in one location. You can manage and oversee all your pages in one place.
What do you dislike about the product?
There are limited features that you can't do through SOCi. For example, you are limited on Instagram in being able to reshare stories, invite collaborators, add locations, and like comments. Meta Business Suite offers better functions.
What problems is the product solving and how is that benefiting you?
Getting notified about new reviews being posted on google business listings.
SOCI informational session
What do you like best about the product?
I love that SOCI does all of the work on my behalf. As an Agent, social media costs me a ton of time, and I like that I can remain in the game without having to put in a ton of work on my end.
What do you dislike about the product?
I am brand new to this and so far haven't had any negative experiences.
What problems is the product solving and how is that benefiting you?
Benefiting me by creating content and allows clients to leave reviews, but i haven't actually started using it yet, just took a webinar about it today
We Love Soci
What do you like best about the product?
I love the ease of using SOCI to be able to post to multiple platforms for our business. The dashboard is extremely user friendly!
What do you dislike about the product?
I don't have any dislikes when it comes to SOCI
What problems is the product solving and how is that benefiting you?
It's allowing us to post with ease so not only our current customers know what is going on so do future customers.
SOCi for Multifamily Mgmt
What do you like best about the product?
The ability to provide suggested content to the calendar for the individual users to be able to approve where they see fit.
What do you dislike about the product?
I believe the interface is fairly clunky. It could use simplifying.
What problems is the product solving and how is that benefiting you?
SOCi is helping update property related information in multiple digital places through one edit. It is also helping publish social content to multiple platforms at once.
Excellent Platform for Streamlined Social Media Management
What do you like best about the product?
What I love most is the comprehensive reporting and analytics, allowing us to track our campaigns’ success in real time.
What do you dislike about the product?
The initial setup and learning curve can be a bit challenging, especially for new users, but once you get the hang of it, the platform becomes much easier to navigate.
What problems is the product solving and how is that benefiting you?
SOCi addresses the challenges that multi-location enterprises face in managing their digital marketing efforts across various locations and channels. By providing a centralized platform, SOCi enables businesses to automate and scale their marketing strategies, ensuring brand consistency while allowing for local customization.
SOCI experience
What do you like best about the product?
It help me organize the scheduled posts. I can do schedule posts and also see the result of the posts.
What do you dislike about the product?
It may not cover all social media that we are using. This is one of the limitation for my business.
What problems is the product solving and how is that benefiting you?
It help me organize the information and posts that I am planning to post to my social media. I do not have to switch to different platforms to update the same information.
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