SOCi Platform
SOCi Inc.Reviews from AWS customer
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Social Engagements and Google Reviews
What do you like best about the product?
I like that I can utilize one platform to respond to our guests social media engagements and Google reviews. It makes my job a lot easier and is an efficient use of my time
What do you dislike about the product?
I wish the reporting was easier to use and that implementation for Yelp was more seamless.
What problems is the product solving and how is that benefiting you?
It's giving us better control over our listings management and allows us to consolidate a lot of functions between channels which improves our efficiency.
Cruise Planners- WaterLand Travels
What do you like best about the product?
We love that it is automatic and it takes the guess work out of what we want our clients to see on our socials.
What do you dislike about the product?
We do not dislike anything at this time.
What problems is the product solving and how is that benefiting you?
Helping our business to stay connected with our clients by posting for us on our socials. We love the amount information that Soci posts for Cruise Planners- WaterLand Travels.
I love it so helpful
What do you like best about the product?
That it helps you scheudleu post for social media and gives you the option to reply to comments
What do you dislike about the product?
N/A There is nothing I dislike about SOCI
What problems is the product solving and how is that benefiting you?
It helps us promote our buiesness easliy
Soci Review
What do you like best about the product?
I like that you are able to schedule posts and that it gives you peek times based on your trends.
What do you dislike about the product?
I am not a fan of the way stories and reels posts. Most people using social media want to see videos. We are not able to add music available on Instagram nor post the hastags or other available additions if we were posting directly on Instagram. Typically I will just post outside of Soci for 50-60% of my posts due to this limitation.
What problems is the product solving and how is that benefiting you?
We are able to schedule posts and look at trends. We can also manage the review posts.
Very informative.
What do you like best about the product?
How easy it was to navigate and the curriculum was spot on.
What do you dislike about the product?
There wasnt much I would change. I felt like everything so far was very smooth.
What problems is the product solving and how is that benefiting you?
They are creating multiple uses for one site which is a benefit for me because everything I would generally need is all right in front of me.
Great way to advestise
What do you like best about the product?
You can advertise various platforms with one click
What do you dislike about the product?
Allowing larger photo demensions to post
What problems is the product solving and how is that benefiting you?
Multi-platforms
SOCI
What do you like best about the product?
It gives me the opportunity to showcase my school in a unique way.
What do you dislike about the product?
They need to make it a bit easier to navigate for people that are not tech friendly.
What problems is the product solving and how is that benefiting you?
N/A
SOCI Improvement Feedback
What do you like best about the product?
Scheduling function is good..............................
What do you dislike about the product?
1. Boosting a Facebook post does not work
2. Unable to connect multiple same platform Social Media accounts (want to connect 3 FB accounts, 2 LinkedIn accounts to post to). Can only connect 1 for each platform.
3. Converations / Reviews: Random failures when trying to block spam users. It should automatically block spam
4. Reports - need a lot of improvement
5. Sentiment Analysis - very confusing meter
6. Unable to post a combination of Photos + Video in the same post on FB / Instagram / LinkedIn
Overall, product needs a revamp.
2. Unable to connect multiple same platform Social Media accounts (want to connect 3 FB accounts, 2 LinkedIn accounts to post to). Can only connect 1 for each platform.
3. Converations / Reviews: Random failures when trying to block spam users. It should automatically block spam
4. Reports - need a lot of improvement
5. Sentiment Analysis - very confusing meter
6. Unable to post a combination of Photos + Video in the same post on FB / Instagram / LinkedIn
Overall, product needs a revamp.
What problems is the product solving and how is that benefiting you?
Posting to multiple media channels
Marketing/Social Media
What do you like best about the product?
Analytics that it gives for posts on social media and ease of scheduling.
What do you dislike about the product?
Not a good content creator for social media. Having it all in one like PosterMyWall or Canva would make it better.
What problems is the product solving and how is that benefiting you?
Shows my weakness in engagement but let's me try different methods.
Great platform to use between all Social Media accounts
What do you like best about the product?
Ease of Implemnation! SOCi is very easy to use and navagite through!
What do you dislike about the product?
Not being able to message users individually.
What problems is the product solving and how is that benefiting you?
Marketing and ease through multiple social platforms!
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