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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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4,025 reviews
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External reviews are not included in the AWS star rating for the product.


Easy to use with FaceBook posts

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that SOCi is easy to use and make great post.
What do you dislike about the product?
It is a lot of information and where to find stuff is not always clear
What problems is the product solving and how is that benefiting you?
I do not have any problems that it is solving.


    Marketing and Advertising

Saves SOOOO Much Time

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I love how I can send the same post out to various media platforms with an easy to use system.
What do you dislike about the product?
Sometimes it can be hard to struture a post that I want to look differently in certain platforms.
What problems is the product solving and how is that benefiting you?
Soci makes it so much easier for me to save time when managing my social media platforms.


    Mychal B.

A Solid Platform for Managing Social Media & Reviews

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
SOCi makes it easy to manage multiple social media accounts and online reviews all in one place. The scheduling tools are straightforward, and I love being able to track engagement and respond to residents quickly. It saves a lot of time compared to manually posting across different platforms.
What do you dislike about the product?
Sometimes the platform can lag a bit, especially when scheduling multiple posts at once. Also, the reporting features could be more detailed—I’d love more customization in analytics to better track performance. But overall, it gets the job done.
What problems is the product solving and how is that benefiting you?
SOCi helps streamline social media posting and review management, saving time and ensuring consistency across platforms. It also makes it easier to engage with residents and track online reputation, which is crucial in property management.


    bianca v.

Its very easy to use

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
It has already made post so you dont have to reinvent the wheel
What do you dislike about the product?
To search things up wish it would give us all the photos that have to do with that serch bar.
What problems is the product solving and how is that benefiting you?
It solves all of our facebook posts. Its super easy to post and submit for approval.


    ANDREA H.

soci is used by our home office.

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
seems to allow home office the ability to help us post social media posts
What do you dislike about the product?
I dont know how it works due it being managed by ur home office team
What problems is the product solving and how is that benefiting you?
social media advertising across multiple user


    jenn t.

Extremely useful and timesaving

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
The ablity to post in one spot and it go out to everywhere I have signed up
What do you dislike about the product?
Not sure there is something that i do not like
What problems is the product solving and how is that benefiting you?
Time saving


    Hospitality

Incredible Platform!

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
We love using SOCI to schedule all of our content, it saves us time and ensures we are hitting the mark with social media management!
What do you dislike about the product?
Generally we don't have any dissattisfactions with SOCI.
What problems is the product solving and how is that benefiting you?
Saving time when scheduling marketing campaignes.


    Sherry J.

Great tool for social media with your business in mind

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy having one place to go to for updating things via social media
What do you dislike about the product?
I little difficult to get started but once you're in...it's great
What problems is the product solving and how is that benefiting you?
reachiing multiple socialn platforms in the same place.


    Christina M.

An amazing platform for all of your social media needs

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact the soci allows you to manage all of your social media platform in one module.
What do you dislike about the product?
There are a few limitations when uploading media but I can usually pivot and accomplish the same thing
What problems is the product solving and how is that benefiting you?
N/a


    Hannah C.

Game-Changer for Social Media and Reputation Management

  • January 30, 2025
  • Review provided by G2

What do you like best about the product?
As a social media manager overseeing multiple properties, finding the right platform to streamline operations is crucial. After using SOCi, I can confidently say it is one of the most user-friendly and efficient social media and reputation management tools available.

One of SOCi’s standout features is its ease of navigation, even when managing 250+ properties. The platform is designed with scalability in mind, making it simple to schedule posts, respond to reviews, and monitor engagement—all from one dashboard. Whether you're handling a few locations or hundreds, the intuitive interface ensures a seamless experience.

Beyond its functionality, SOCi’s customer support is top-tier. We've had excellent account representatives who are not only responsive but also incredibly knowledgeable, helping us maximize the platform’s capabilities. Their commitment to customer success sets them apart from other social media management tools.

If you’re looking for a robust, reliable, and scalable social media solution, SOCi is a fantastic choice. It has streamlined our workflow, improved engagement, and made reputation management effortless. Highly recommend!
What do you dislike about the product?
While SOCi excels in many areas, some features, like posting Facebook Stories or going live, aren’t available. Some of these limitations stem from Meta’s restrictions, but it would be great to see more functionality in these areas.
What problems is the product solving and how is that benefiting you?
The biggest challenge in social media management at scale is efficiency. With over 250 properties to oversee, manually posting, monitoring engagement, and responding to reviews across multiple platforms would be overwhelming.

SOCi solves this problem by providing an all-in-one platform that allows me to manage everything seamlessly. From scheduling content to reputation management, SOCi consolidates all tasks into a single dashboard, saving time and ensuring consistency across all properties. It also helps me respond to messages and reviews in a timely manner, which is crucial for protecting our online reputation and maintaining strong relationships with residents and prospects.

By streamlining these processes, SOCi allows me to focus on strategy, engagement, and delivering a positive brand experience rather than getting lost in logistics.