SOCi Platform
SOCi Inc.Reviews from AWS customer
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A Must-Have for Managing Social at Scale
What do you like best about the product?
SOCi has been a game-changer for managing multiple social media accounts across several brands. I love how it centralizes everything—scheduling, approvals, and analytics—so I can keep everything organized in one place. It’s especially helpful when juggling content across Facebook, Instagram, LinkedIn, and TikTok. The reporting features make it easy to track performance and spot trends, which is super valuable for optimizing future content. Plus, SOCi’s tools for maintaining brand consistency across different locations help ensure our messaging stays cohesive. It’s also great for team collaboration, especially when multiple people are involved in content planning and approvals.
What do you dislike about the product?
Honestly, there isn’t much I dislike about SOCi. If I had to pick something, it would be that there’s a bit of a learning curve at first just because there are so many features—but once you get the hang of it, it’s incredibly user-friendly and efficient.
What problems is the product solving and how is that benefiting you?
SOCi is helping solve the challenge of managing multiple social media accounts across different brands and locations all in one place. Instead of jumping between platforms or spreadsheets, I can schedule, monitor, and report on everything from a single dashboard. It’s saved me tons of time, improved our content consistency, and made collaboration across the marketing team way more seamless. Plus, the built-in analytics help us make smarter decisions about what’s working and what’s not.
Soci is very easy to navigate and is very user friendly
What do you like best about the product?
I like that I can go through soci to use canva to create my postings.
What do you dislike about the product?
So far, I haven't found anything that I dislike about soci yet.
What problems is the product solving and how is that benefiting you?
Soci help me to schedule my posting on time to the community I serve.
GREAT KNOWLEDGE
What do you like best about the product?
Helps pin point what might be something that is an issue, that is not brought to our attention at the time of a visit.
What do you dislike about the product?
Some reviews never hit the system. some say that they are never responded to.
What problems is the product solving and how is that benefiting you?
help winning back the guests
Good Stuff
What do you like best about the product?
Intuitive and easy to use. Has many features that make it easier to get some marketing done and get on with other tasks.
What do you dislike about the product?
Probably could improve picture management
What problems is the product solving and how is that benefiting you?
Keeping my social media fresh with ease.
This platform is not user friendly
What do you like best about the product?
Don't know yet, the platform has made it nearly impossible to use due to buttons not functioning to move my usership to the next page!
What do you dislike about the product?
Lack of support for issues that are beyond the pre-scripted FAQ. Ticket raising resulted in pre-scripted email with non answer to very specific issue.
What problems is the product solving and how is that benefiting you?
SOCi as actually created problems and no one has benefited
GREAT WAY TO ADVERTISE
What do you like best about the product?
i ENJOY THE FACT THAT WE CAN REVIEW ALL OF OUR APPS IN ONE PLACE AND THAT ITS UPDATED DAILY
What do you dislike about the product?
i FEEL THAT TO NEW USERS THERE SHOULD BE A TOUTORIAL
What problems is the product solving and how is that benefiting you?
WITH MY UPDATES AND REVIEWS
Soci University
What do you like best about the product?
I love how they go through so many details in a way that makes it not seem overwhelming. The information is beneficial and easy to apply right from the classes.
What do you dislike about the product?
I haven't experience anything negative at this point!
What problems is the product solving and how is that benefiting you?
It is easy to use and access in order to get relevant content out to our customers, spread the word about our store. By being successful at social media advertising it drives more business into our store and increases revenue and customer satisfaction.
Great so far, newer user
What do you like best about the product?
Automation of media posts on a calendar basis
What do you dislike about the product?
UI is not intuitive, could use overhaul to make it more streamlined
What problems is the product solving and how is that benefiting you?
Media posts are on the back of my mind, I can focus on active outreach while passive marketing is handled
Great Social Media Managing Tool!
What do you like best about the product?
The social media scheduler is a game changer! It has always been difficult for me to find time to post on a daily basis -- now I can do it all in a few days for the entire month! I also love that reviews and socials are in the same place; the less clicks and log-ins the better! The platform is easy to navigate and understand each menu item. I will use this A LOT!
What do you dislike about the product?
So far there are not any aspects of SOCi that don't seem beneficial to me. Excited to get started!
What problems is the product solving and how is that benefiting you?
SOCi is helping me create a consistent social media profile for two growing locations by providing a platform where posts can be generated, edited and scheduled with ease.
Powerful Tool for Multi-Location Marketing
What do you like best about the product?
SOCI has been a game-changer for managing our multi-location healthcare practices. Their social media tools are powerful and easy to use, making it simple to post engaging content across all our locations. Listings management is seamless, and their reputation management features have saved us so much time. Highly recommend for any multi-site business looking to streamline marketing!
What do you dislike about the product?
It's really hard to find something I dislike! My only minor complaint is that, because it offers so many features, there’s a bit of a learning curve and some self-teaching involved. That said, the Soci team is incredibly responsive and helpful whenever I have questions!
What problems is the product solving and how is that benefiting you?
As a one-woman marketing department managing multiple healthcare locations, SOCI has been a lifesaver. The platform makes social media and reputation management incredibly easy and efficient—I've saved so much time in both areas. The listings management tools are also super helpful, and I love how I can get a quick, in-depth look at our analytics. Plus, the platform offers smart recommendations on how to improve performance.
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