SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci is very helpful in being able to stay in touch with customers.
What do you like best about the product?
The most helpful thing I've used is to be able to stay in touch with potential customers. I'm able to chat with them all in one place, answer any questions and let them know about services we offer.
What do you dislike about the product?
I, honestly, haven't found anything that I dont like about Soci, I would recommend it to any large or small business.
What problems is the product solving and how is that benefiting you?
Soci helps our store to be able to reach out to local residents to let them know products we offer
Concept is great, in practice needs work
What do you like best about the product?
It makes posting to my job's multiple social media accounts pretty easy and streamlined. I have to use it frequently for posts and it cuts down on a lot of time I previously spent posting to our social media.
What do you dislike about the product?
It has some glitches to hammer out - I have dealt with duplicate posts, posts not publishing for over 24 hours after the scheduled day/time, there are always errors on the screen stating that my content is old/outdated when it is newly created, etc.
What problems is the product solving and how is that benefiting you?
It makes posting across multiple platforms so much easier and streamlined. I also like being able to schedule posts across multiple platforms.
Recommend So-Ci for anyone in the property management space looking to make their job a bit easier!
What do you like best about the product?
I've been using So-Ci for work, and it's been a great tool, especially working in multi-family property management, I really appreciate how easy the platform is to navigate. It makes creating and managing content super efficient, which is a huge help when juggling all the tasks of a property manager on-site!
What do you dislike about the product?
If I had to choose something, I'd say it would be nice to have a few more customization options for templates or scheduling features. I currently use Notion so if So-Ci could integrate with my Notion templates that would be even better. Nothing major, just small tweaks that could make an already great platform even better!
What problems is the product solving and how is that benefiting you?
So-Ci has really helped streamline communication and content management for me in multi-family property management. It saves me a ton of time by providing an easy-to-use platform where I can manage all my social media and resident engagement in one place. No more switching between multiple tools or worrying about disorganized posts, it keeps everything in one place and makes my job so much easier!
Time Saver
What do you like best about the product?
I can schedule posts for all of my social media & Google in one place. I can also schedule a time to post based on when I know my customers are more active. The scheduling feature allows me to set up posts once a week or once a month instead of several times a week. I can also access the app on my phone when I am attaching photos, and I can have my staff download the app if needed.
What do you dislike about the product?
I am not always notified when a new review has been posted. As a franchisee, I cannot respond directly to reviews, but my franchisor overlooked a review in the past and I only noticed because I was clicking through everything on SoCi when it normally shows in the dashboard. I would appreciate a notification when reviews have been written so that I can see how customers feel.
What problems is the product solving and how is that benefiting you?
Soci allows me to see all my reviews in one place and if they have been responded to. It also saves me time by making one post for several platforms and cross-posting.
Great
What do you like best about the product?
I can spend one day setting up a few weeks instead of spending time each day
What do you dislike about the product?
nothing so far other than my posts sometimes get flagged for copyright
What problems is the product solving and how is that benefiting you?
saving time
Good Value for the Price
What do you like best about the product?
The ability to make suggestions and recommendations to your field units directly to their calendar and scheduler. It makes it easy for the teams to develop content calendars if needed. Set up was easy.
What do you dislike about the product?
Clunky approval system; this could be streamlined better. Additionally, the full service approval system could be streamlined better. This makes it hard to utilize frequently.
What problems is the product solving and how is that benefiting you?
Scaling for multi-unit locations with a small marketing team.
Awesome
What do you like best about the product?
How many people they reach and visiting site
What do you dislike about the product?
learning how to work the system, it not user friendly
What problems is the product solving and how is that benefiting you?
still very new to the system
LIFE SAVER
What do you like best about the product?
How you have everything in one place, I do marketing and sometimes wearing different hats can get pretty overwhelming, but when you get tools like SoCi where you can reply yo reviews, post on social media and just overall see your brand, it just makes everything easier!!
What do you dislike about the product?
I'm pretty satisfied for the moment, really liked the new AI reply to reviews, so for no I wouldnt change anything nor do I have any complaints.
What problems is the product solving and how is that benefiting you?
I manage two locations so it's pretty helpful that they have the group tool, where I don't have to post everything twic.e
The easiest way to post on multiple platforms!
What do you like best about the product?
How intuitive and simple it is to post on multiple social media platforms to promote our community! Instead of being a chore, Soci implements the perfect platform to post on several things at once, making it easy to tweak here or there depending on the post, and having the option to post from pre-approved posts created from our company as well. This has made this part of my job in property management so much easier. We use it daily for Facebook, Google Business, and Instagram. It was incredibly easy to get started once RPM took over our community, and I received fast responses from customer support each time I had any issue.
What do you dislike about the product?
I haven't yet encountered any, the ease of use far outweighs any annoyances.
What problems is the product solving and how is that benefiting you?
It helps relieve the workload of posting in multiple places to promote our community, saving time and making money.
SoCi helps to accumulate all of my to-do tasks when it comes to social media handling and management
What do you like best about the product?
The best thing about SOCi is the walkthrough experience tailored to my needs specifically as an administrator for my company. I know exactly what I want to do, and SOCi helps guide me to complete my tasks in a timely and functionally easy way.
What do you dislike about the product?
The only downside of SOCi is that I could see how overwhelming having multiple locations could be- thankfully I only have one location to handle- but with the amount of information provided I could see it becoming easily overwhelming.
What problems is the product solving and how is that benefiting you?
SOCi is solving my problem of what to post, when to post, how to create more interactions through social media, and how to manage and control all of the inflow of data and information. It helps me do my job in a streamlined way, where before I felt like everything was a chaotic mess.
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