SOCi Platform
SOCi Inc.Reviews from AWS customer
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Manager
What do you like best about the product?
that you are able to schedule future notices
What do you dislike about the product?
its a little confusing at first but once you play with it not so hard to use
What problems is the product solving and how is that benefiting you?
the time needed to advertise
Informative
What do you like best about the product?
Learn a lot of good information that helps with posting and tips on what is best to use.
What do you dislike about the product?
Some technical terms are used a lot and not a lot of elaboration on what those items are. Constantly having to ask to clarify.
What problems is the product solving and how is that benefiting you?
Creating post, ease of posting to our social media platforms with already approved medias.
SOCi is very beneficial for social media managers.
What do you like best about the product?
SOCi does a great job at helping me manage Facebook, Instagram, LinkedIn, and Google Business for the 9 offices that I am over. It takes a lot of the work off my shoulders and allows me to allocate my time elsewhere. I love the AI tool that provides suggested replies for comments and reviews. Overall, SOCi was very simple to learn and implement in my daily routine. It is the first tab I open in the morning when I get to work, and the last one I close when I leave. I also appreciate that SOCi offers numerous resources for its users. I attend The SEO Juice monthly and always learn something that I didn't know before.
What do you dislike about the product?
I am generally very happy with SOCi, but I do hope that more features will be added in the future. I would like to be able to schedule Facebook stories, make more intricate Instagram stories, and schedule more intricate LinkedIn posts, such as polls. I was very happy to see that we can now schedule PDF posts on LinkedIn! Another thing that I hope can improve is the tracking templates. They can be a little bit finicky, and I seem to always have some sort of small problem when I use them.
What problems is the product solving and how is that benefiting you?
I manage the social media for 9 different offices. SOCi helps me tremendously, and without it, I would not have enough time to get everything done.
Training
What do you like best about the product?
I really like being able to review posts all in one portfolio, and I especially like Genius AI's help with writing reviews. It is also pretty easy to use.
What do you dislike about the product?
I wish I did not need to approve the same posts for every single platform 4x over.
What problems is the product solving and how is that benefiting you?
Helping with broken links-- particularly with Twitter/X right now.
Best app ever
What do you like best about the product?
The app is easy to upload pictures qnd videos making marketing very user friendly.
What do you dislike about the product?
I dislike that the app kicks me ot consistently.
What problems is the product solving and how is that benefiting you?
Marketing and leasing
Rev 1
What do you like best about the product?
Ease of use and ability to use franchise supplied photos
What do you dislike about the product?
a little cumbersome to schedule and re-use existing posts
What problems is the product solving and how is that benefiting you?
Posting to multiple social media platforms at once
Simple, but a lot of information and tools.
What do you like best about the product?
I appreciate that it offers so much, but in a clear way. Soci is so well organized that I can almost always find the tool I'm looking for.
What do you dislike about the product?
It's bad to say it offers too much, but sometimes it's overwhelming.
What problems is the product solving and how is that benefiting you?
It's been hard to schedule our weekly posts as well as keep track of their messages, likes, and reviews. Soci solved that issue.
New User
What do you like best about the product?
New user with no experience yet with SOCI
What do you dislike about the product?
New user with no experience yet with SOCI
What problems is the product solving and how is that benefiting you?
Not sure
Informative & helpful information for navigating Social Media posts.
What do you like best about the product?
That you can create and schedule a social media post for your property & it seems very user friendly.
What do you dislike about the product?
Haven't run into any issues yet since I'm new to the program.
What problems is the product solving and how is that benefiting you?
Helping to market the property to a targeted audience.
SOCi HELPS KEEP ALL MY LISTINGS IN ONE PLACE
What do you like best about the product?
EVERYTHING IN ONE PLACE, I CAN CHANGE WHEN THINGS ARE POSTED
What do you dislike about the product?
IT DISCONNECTS MY ACCOUNTS AT TIMES I DO NOT REALIZE IT HAPPENS.
What problems is the product solving and how is that benefiting you?
I HAVE NO ANSWER AT THIS TIME
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