SOCi Platform
SOCi Inc.Reviews from AWS customer
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Helpful
What do you like best about the product?
We love how we can set the schedule for the week. There are various titles to choose from to post. Everything you need for the social outlet is there. User friendly
What do you dislike about the product?
I wish you could access your social media accounts there.
What problems is the product solving and how is that benefiting you?
None so far
Lots of Features!
What do you like best about the product?
SOCi has so many features and different platforms you can post to, the calendar and scheduling feature makes it easy to plan ahead!
What do you dislike about the product?
The platform it self can sometimes be difficult to navigate, but it’s easier once you get the hang of it
What problems is the product solving and how is that benefiting you?
It gives me an easier way to cross post across platforms! And see analytics in one spot
Helpful, Sometimes
What do you like best about the product?
- Love being able to address all comments etc in one place
- Love the auto-posting and content suggestions
- Love the auto-posting and content suggestions
What do you dislike about the product?
- Cannot manage clinic hours from within google anymore, can only edit though SOCi. Took me a while to figure this out which meant our hours did not get changed after I had edited them through google.
- Can find it tricky to like or "react" to comments on posts sometimes? Mostly through Instagram. Not sure why.
- Can sometimes find the navigation of the site a bit counter-intuitive. Takes me a minute to find the right section for my tasks (admittedly, I don't use SOCi daily, so it might come with more time spent with it)
- Can find it tricky to like or "react" to comments on posts sometimes? Mostly through Instagram. Not sure why.
- Can sometimes find the navigation of the site a bit counter-intuitive. Takes me a minute to find the right section for my tasks (admittedly, I don't use SOCi daily, so it might come with more time spent with it)
What problems is the product solving and how is that benefiting you?
Content suggestions are helpful
User friendly and integrates into all our systems well
What do you like best about the product?
User friendly and integrates into all our systems well
What do you dislike about the product?
Nothing! the platform seems easy to use and has a robust suite of settings available.
What problems is the product solving and how is that benefiting you?
integration into multiple digital products etc
Good Overall, Great in places
What do you like best about the product?
It's reporting platform is top-notch, easy to navigate, easy to dial in to specific time periods. The ability to compare results to competitors and then look at trendlines based on sentiment allows me to see what is working in almost real time.
What do you dislike about the product?
Having automated reporting emailed would be a benefit that I currently don't have access too.
What problems is the product solving and how is that benefiting you?
Having the ability to respond to reviews in a timely manner, increasing likelihood that customers who take the time to write reviews feel like they were heard.
Ease of use!
What do you like best about the product?
SOCi is super easy to use and I love that everything is in one place. I have reached out to customer support once and was met with kindness and my problem was easily resolved.
What do you dislike about the product?
I am very happy with SOCi and do not have any complaints!
What problems is the product solving and how is that benefiting you?
Keeping all of my social media analytics, postings, and reviews in one easy place.
The Emma Browning- SOCi Review
What do you like best about the product?
I really like that you can view analytics from other communities to compare and better understand how your overall presence stacks up against competitors.
What do you dislike about the product?
The suggested posts did not align with the quality and tone we aim to maintain on our platforms, so I’ve opted not to use them at this time.
What problems is the product solving and how is that benefiting you?
Nothing in particular—I typically don’t use the platform much since I create all of our community’s content myself. The suggested posts haven’t aligned well with the goals we’re aiming to achieve. However, if there’s a feature that recommends relevant hashtags, that would definitely be helpful.
Soci is a tool with ALOT of features. We need to do a better job utilizing it to its full potential
What do you like best about the product?
The features that I like most about Soci is GMB and Review ease.
What do you dislike about the product?
What I dislike most about Soci is the training is not user friendly
What problems is the product solving and how is that benefiting you?
One tool to respond back to reviews- makes responding very easy
Social Media Post
What do you like best about the product?
The way SO-CI allows you to create and post content across all social media platforms simultaneously is truly amazing. It has significantly streamlined our content creation process, saving us a lot of time and effort. One of the features I love most is how it also provides creative post ideas and suggestions, which really help when you're running low on inspiration or looking to boost engagement.
Posting content has become so much easier and faster since we started using SO-CI, and the difference is clear—our social media platforms have seen a noticeable increase in followers and overall interaction. It's like having a virtual assistant dedicated to social media management! SO-CI has definitely made a positive impact on our online presence, and I highly recommend it to anyone looking to grow and simplify their social media efforts.
Posting content has become so much easier and faster since we started using SO-CI, and the difference is clear—our social media platforms have seen a noticeable increase in followers and overall interaction. It's like having a virtual assistant dedicated to social media management! SO-CI has definitely made a positive impact on our online presence, and I highly recommend it to anyone looking to grow and simplify their social media efforts.
What do you dislike about the product?
There is honestly nothing I can say I dislike about using SO-CI—it has been an incredible tool from day one. One of the things that truly stands out is their amazing customer support. Anytime I’ve had a question or needed help, their team has been quick, friendly, and genuinely helpful. It’s rare to find such reliable and responsive customer service these days, but SO-CI really sets the standard.
What I love most is how SO-CI makes it effortless to schedule all of your social media posts in advance. This has completely transformed how we manage our content calendar. Instead of scrambling every day to figure out what to post and where, I can now plan everything ahead of time and let SO-CI handle the rest.
I use SO-CI every single day—it has become an essential part of my routine. The platform is super user-friendly, and it’s incredibly easy to implement your posts and integrate with multiple social media platforms. Whether you're managing one account or several, it keeps everything organized and efficient.
If you're looking for a reliable, easy-to-use, and effective social media management tool, SO-CI is definitely the way to go. It’s more than just a tool—it’s a game changer.
What I love most is how SO-CI makes it effortless to schedule all of your social media posts in advance. This has completely transformed how we manage our content calendar. Instead of scrambling every day to figure out what to post and where, I can now plan everything ahead of time and let SO-CI handle the rest.
I use SO-CI every single day—it has become an essential part of my routine. The platform is super user-friendly, and it’s incredibly easy to implement your posts and integrate with multiple social media platforms. Whether you're managing one account or several, it keeps everything organized and efficient.
If you're looking for a reliable, easy-to-use, and effective social media management tool, SO-CI is definitely the way to go. It’s more than just a tool—it’s a game changer.
What problems is the product solving and how is that benefiting you?
SO-CI has played a significant role in helping us attract more residents to our community, and it's making a noticeable impact on our occupancy rates. By allowing us to consistently create and share engaging, high-quality content across all our social media platforms, we’re able to reach a wider audience and showcase everything our community has to offer—from amenities and events to special promotions and everyday highlights.
With SO-CI, we can schedule posts ahead of time, stay organized, and maintain a strong online presence without the stress of last-minute content creation. This consistency has helped build trust with potential residents and generate more interest in our property. The creative tools and post suggestions SO-CI provides also make it easier to keep our content fresh and relevant.
As a result, we’ve seen increased inquiries, more engagement, and ultimately, more leases signed. SO-CI has truly become a valuable asset in our marketing strategy and continues to support the growth and success of our community
With SO-CI, we can schedule posts ahead of time, stay organized, and maintain a strong online presence without the stress of last-minute content creation. This consistency has helped build trust with potential residents and generate more interest in our property. The creative tools and post suggestions SO-CI provides also make it easier to keep our content fresh and relevant.
As a result, we’ve seen increased inquiries, more engagement, and ultimately, more leases signed. SO-CI has truly become a valuable asset in our marketing strategy and continues to support the growth and success of our community
Easy way to creat multiple posts all at once
What do you like best about the product?
I love being able to post to multiple accounts all at the same time this is very convenient and not having to do so from a personal Device
What do you dislike about the product?
I don't dislike anything about this program
What problems is the product solving and how is that benefiting you?
Being able to post quickly
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