Jamf Business Plan
JamfExternal reviews
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Jamf Pro is great for managing all our Apple devices.
What do you like best about the product?
The ease of deploying software and managing settings.
What do you dislike about the product?
Just minor issues that affect Self Service becoming unresponsive.
What problems is the product solving and how is that benefiting you?
Adding firmware locks on Mac OS and having Find My Device override for iOS makes it very easy if an employee leaves.
Excellent Customer Service
What do you like best about the product?
Everyone I have talked to at Jamf has been extremely friendly and helpful
What do you dislike about the product?
There is nothing that I really dislike about Jamf.
What problems is the product solving and how is that benefiting you?
Finding devices, pushing out updates and apps.
Recommendations to others considering the product:
We switched from 1 MDM to Jamf. Remember that old information is old. Start fresh.
Couldn't survive without it!
What do you like best about the product?
Jamf makes a huge part of my job so much easier. The ease of changing settings on the iPads with a few clicks is vital. When the pandemic hit, I had one day to prepare for going completely virtual. With just a few changes to the configuration files and few clicks we were ready!
What do you dislike about the product?
Sometimes the limits that Apple puts on some of the security features, you can't always have things the way you want. But Jamf does a great job.
What problems is the product solving and how is that benefiting you?
When the schools were virtual, I could push out apps and change configurations even with the students at home. This was vital for our distance learning!
Recommendations to others considering the product:
Being the Technical Director of a school district I have not found another product to control iPads as well as Jamf does.
Great software. Easy to use.
What do you like best about the product?
Great community at Jamf Nation that helps each other out. Great support from Jamf customer support. They will work with you to help you figure out your issues.
What do you dislike about the product?
I wish there was the ability to import assets via CSV. There are 3rd party apps to do this but why not in Jamf itself?
What problems is the product solving and how is that benefiting you?
Easily push out policies and apps. Literally 0 touch deployment. Creating weblinks for ipads that don't have apps and being able to control what is useable on iOS devices fully.
Wonderful
What do you like best about the product?
For us the knowledge base is extremly helpfull
What do you dislike about the product?
We really do not have any dislikes at this time
What problems is the product solving and how is that benefiting you?
Managing our devices for technology challenged team members
Jamf Pro Review
What do you like best about the product?
Jamf Pro is super intuitive MDM tool which provides many features for Mac Admins.
What do you dislike about the product?
I think that recent changes in UI, they're not helpuful but confusing.
What problems is the product solving and how is that benefiting you?
I support handful of customers across the globe using Jamf Pro, it allows me to easily do that myself. The main benefit is Jamf binary which allows us to create custom extension attributes for rerouting and scoping stuff to different kinds of machines.
Awesome product
What do you like best about the product?
Password management. Azure Identity management for the users in macOS
What do you dislike about the product?
Nothing really, its an awesome product to use :)
What problems is the product solving and how is that benefiting you?
Password management, integration of Azure Identity management with Jamf enrolled macOS devices
The toolset provided by Jamf makes managing your mac devices simple & intuitive
What do you like best about the product?
Through Jamf Pro, meeting the needs of our end-users is simple, fast, and intuitive. Their Jump Start program also makes getting up and running a breeze.
Within about a week's time, I was able to get all of the appropriate configuration profiles, applications, scripts, and scoping mechanisms in place to meet our security & software standards for macOS computers.
If at any point I find myself stumped, their Jamf-Nation community site is filled with active members who are more than willing to share their technical expertise.
The client app's Self-Service portal also empowers our end-users to get the applications they need, when they need them. This makes the user happy, and frees up our tech support resources to focus on more pressing needs.
Within about a week's time, I was able to get all of the appropriate configuration profiles, applications, scripts, and scoping mechanisms in place to meet our security & software standards for macOS computers.
If at any point I find myself stumped, their Jamf-Nation community site is filled with active members who are more than willing to share their technical expertise.
The client app's Self-Service portal also empowers our end-users to get the applications they need, when they need them. This makes the user happy, and frees up our tech support resources to focus on more pressing needs.
What do you dislike about the product?
I would caution against too much complexity in your deployment strategies. It can be difficult to get a good "birds-eye view" of the relationships between various computer groups, policies, configuration profile deployments, and so on. You'll need to bounce between multiple pages and walk through each deployment item to see "what targets what", if you're not careful.
It would be nice if there were some better visualization of these relationships; or at the very least, something along the lines of "here is everything that targets this group of computers".
It would be nice if there were some better visualization of these relationships; or at the very least, something along the lines of "here is everything that targets this group of computers".
What problems is the product solving and how is that benefiting you?
We are using Jamf to ensure that our mac devices meet our organization's security & software standards for a variety of use-cases. We are also leveraging Jamf as a self-service platform for a variety of applications used in our organization.
Success with Jamf Pro in a Small School
What do you like best about the product?
Jamf Pro has given me, an "amateur" IT staff of one in a small (approximately 170 students) Catholic elementary school, a reliable, relatively easy to use tool to manage our school's inventory of iPads. Their training platform is good and their support is excellent (and patient!)
What do you dislike about the product?
The annual process of renewing tokens with Apple School Manager and Push Notifications is always a little nervous making! Creation of new profiles that involve internet security are always a little anxiety provoking BUT there is always helpful advice on Jamf Nation and via Jamf Support
What problems is the product solving and how is that benefiting you?
Easy deployment of new apps for students and staff
Consistent policies across defined sets of devices
We have had far fewer instances of devices needing to be unavailable to students due to the devices needing update or configuring.
Consistent policies across defined sets of devices
We have had far fewer instances of devices needing to be unavailable to students due to the devices needing update or configuring.
Can't live without it!
What do you like best about the product?
Jamf Pro keeps getting better. We began using it 4 years ago. We have a small tech team and even though our pool of iPads is less than 500, it would be a daunting task to manage them individually. What I love most about Jamf Pro is the ability to push an app within minutes after receiving a request from a teacher. It makes us look like superheroes!
What do you dislike about the product?
The only thing I don't like about Jamf Pro is that is no indicator to signal that an iPad is no longer syncing or communicating. Maybe there is a way to do this and I just don't know it.
What problems is the product solving and how is that benefiting you?
We have saved a lot of valuable time with Jamf Pro. The tech time savings with easily deploying our iPads and apps upon request allows huge cost savings. We have two techs supporting over 600 users and over 1000 different devices along with infrastructure, database admin, etc. Jamf Pro helps us set and forget it. Not having to support it on our on-premise servers is also a cost benefit.
Recommendations to others considering the product:
Although Jamf Pro is intuitive, don't try to go it alone. Contact others who are using Jamf Pro and Use Jamf Nation for support. Jamf Pro is powerful. Although I've used it now for several years, I am still learning new features.
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