ICIMS logo

    ICIMS

    Sold by
    The strength of enterprise grade talent acquisition software. United with the transformative power of AI.

    Ratings and reviews

    4.2
    923 ratings
    0 AWS reviews
    |
    923 external reviews
    External reviews are from G2  and PeerSpot .

    Filters

    Review type

    AWS Marketplace reviews
    External reviews
    Reviews (923)
    John Dittmer

    Consistent application workflow has reduced my submission time and made repetitive forms manageable

    Reviewed on Jun 11, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for iCIMS Recruit is as a job applicant with various IT companies. I normally access iCIMS Recruit through a web browser as an applicant. There was no cost for me as an applicant regarding pricing, setup cost, and licensing.

    What is most valuable?

    The best features iCIMS Recruit offers make it straightforward, and since I have seen many of the same questions between different companies, it makes filling out the job application quite quick. The process is especially easy and user-friendly in the way it uploads resumes, along with some of the standardized questions about demographics, gender, race, veteran status, and disability. iCIMS Recruit has positively impacted my experience as a job applicant by making it faster and less stressful. Sometimes you go through other types of job applications and are left wondering what they are looking for, and when I see it is iCIMS Recruit, it makes things pretty simple because I can anticipate the questions. It saves me at least a good half hour compared to other application systems.

    What needs improvement?

    iCIMS Recruit could be improved by adding a block to explain certain things. For example, there are some years where I was a Navy Reservist and held multiple jobs at the same time. This makes the chronological flow of the resume awkward because sometimes I work two or three jobs at the same time in a year, so I wish there was something that would allow for an explanation to make more sense.

    For how long have I used the solution?

    I have been using iCIMS Recruit for probably about ten years, on and off. I do not directly use it for recruitment; I use it as a job applicant.

    What do I think about the stability of the solution?

    iCIMS Recruit is stable in my experience; I have not had any problems or technical issues.

    What do I think about the scalability of the solution?

    From my perspective, iCIMS Recruit seems to handle a large number of applicants or job postings smoothly.

    How are customer service and support?

    I have not needed to reach out for help or assistance with customer support.

    What was our ROI?

    I have seen a return on investment as an applicant because I can do more applications, and it makes things straightforward because I know how to anticipate answering the questions. I assume that for the companies that use it, it probably saves them a lot of money from having to do research or have the recruiters contact the applicants with questions.

    What other advice do I have?

    A quick specific example of how I have used iCIMS Recruit as a job applicant is when I applied for Booz Allen and also when I was applying for SAIC. Basically, what they do is they upload your resume, they go through, and ask specific questions about the resume. There are also several mandatory questions they must ask, especially about my veteran status, how I earned my veteran status, whether or not I have a disability, if so what kind, and other related information. My experience as a job applicant using iCIMS Recruit is that, for the most part, it is standardized throughout different companies. This makes it easy as a job applicant when you are doing multiple applications at the same time. I really do not have any problems with iCIMS Recruit's governance and security because it is all password protected, and I see that it is HTTPS, which gives me a great deal of comfort. Regarding iCIMS Recruit's accuracy and reliability of output, I would give it approximately ninety-five percent. I would strongly recommend using iCIMS Recruit. I rated this review an eight out of ten.

    Tracie T.

    Easy Dashboard Snapshots, but Customer Service and Integrations Need Work

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    Can see things easy and the task list and workflow is nice
    What do you dislike about the product?
    Customer service, Integration, updates, implementation
    What problems is the product solving and how is that benefiting you?
    ATS
    Construction

    Highly Customizable Platform with Powerful Flexibility

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best—and what I don’t like at all—is that it’s so customizable. That’s wonderful, but at the same time I feel like I need a background in programming to really use it.
    What do you dislike about the product?
    It’s hard to get quick help, and I also find it difficult to clearly explain what I need.
    What problems is the product solving and how is that benefiting you?
    We use it for our ATS, so we currently handle all hiring and onboarding through it as well.
    Reggie M.

    Robust Reporting and Data Analysis for Smarter Staffing

    Reviewed on May 05, 2026
    Review provided by G2
    What do you like best about the product?
    It is a robust system and has A lot of great reporting and data analysis and staffing reporting
    What do you dislike about the product?
    The interface is still older and a platform hasn't updated. Switching the tab to the new items requires a new training process
    What problems is the product solving and how is that benefiting you?
    Items is a ATS and allows us to trap our applicants and to onboard them properly in addition to creating a database of potential future employees
    Chardae A.

    Easy to Use, Customizable, and Great for Provisioning, Auditing, and Compliance

    Reviewed on Apr 28, 2026
    Review provided by G2
    What do you like best about the product?
    It’s easy for end users to use and integrates well with IT and HR for provisioning and onboarding. It’s customizable, has a nice reporting system, and helps streamline the auditing process. It also works well with AD (Entra as well), and performs well with the API and connectors. Overall, it feels worth the price, and it’s SSO-friendly and compliant.
    What do you dislike about the product?
    Sometimes the integration doesn’t sync properly, especially when new users or job titles are added. Sandbox testing can also be frustrating because of its limitations.Also, role access overlapping.
    What problems is the product solving and how is that benefiting you?
    iCIMS helps simplify and organize our hiring process by keeping everything in one place. That saves me time, improves visibility, and makes it easier for everyone involved—from recruiters to IT—to do their jobs more smoothly.
    Steve T.

    Straightforward ATS with customization but limited automation

    Reviewed on Apr 24, 2026
    Review provided by G2
    What do you like best about the product?
    Pretty straightforward ATS. Once you understand how everything works, you can make a lot of customizations and changes.
    What do you dislike about the product?
    Not a lot of automation. Fairly one-dimensional.
    What problems is the product solving and how is that benefiting you?
    As our first ATS, iCIMS helped us hire better, faster, and at scale. Before when things were more manual and we struggled with slower hiring, disconnected tools, and a frustrating experience and iCIMS brought everything — job postings, candidate tracking, communications all in one platform.
    Marketha W.

    Outstanding Experience from Start to Finish

    Reviewed on Dec 18, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about iCIMS is its user-friendly interface and robust applicant tracking capabilities. It allows me to efficiently manage candidates throughout the entire hiring process, from application to onboarding, while keeping communication organized and centralized. I also appreciate the reporting tools and customization options, which help streamline workflows and support informed hiring decisions.
    What do you dislike about the product?
    What I dislike about iCIMS is that some processes can feel overly complex or require multiple steps to complete simple tasks. The system can also be slow at times, and certain features are not as intuitive as they could be, which can impact efficiency during high-volume recruiting.
    What problems is the product solving and how is that benefiting you?
    iCIMS solves the challenge of managing high volumes of candidates by centralizing the entire recruiting process in one system. It helps organize applications, track candidate progress, and streamline communication with both candidates and hiring managers. This benefits me by improving efficiency, reducing manual work, and ensuring nothing falls through the cracks, especially when managing multiple requisitions at once
    LESLIE A.

    A great ATS for reporting and implementation

    Reviewed on Oct 07, 2025
    Review provided by G2
    What do you like best about the product?
    I like iCims reporting functions as it works based on how you would expect to find certain information on user profiles. It makes the reporting very intuitive.
    What do you dislike about the product?
    Sometimes it's a bit frustrating that certain profile types dont "talk to each other" such as the Person profile and recruiting workflow profilev
    What problems is the product solving and how is that benefiting you?
    It helps in narrowing down reqs that are out of compliance for various regulators and helps in making timely corrections
    KIMBERLEY L.

    Moving to Icims has saved us so much time!

    Reviewed on Oct 07, 2025
    Review provided by G2
    What do you like best about the product?
    We find that the flexibility of the reporting has not only helped us to identify gaps in our process, but it’s also helped to improve both the candidate and hiring manager experience.
    What do you dislike about the product?
    At times communicating with tech support can be extremely challenging.
    What problems is the product solving and how is that benefiting you?
    Offer management and applicant tracking
    Retail

    iCIMS gets it done

    Reviewed on Oct 07, 2025
    Review provided by G2
    What do you like best about the product?
    Let’s be real, pretty much all applicant tracking systems blow. But iCIMS has done an incredible job shaking up the status quo. The software is intuitive, the teams are knowledgeable and the reporting is wonderful.
    What do you dislike about the product?
    They’ve done a good job of addressing the issues you see in other ATS systems.
    What problems is the product solving and how is that benefiting you?
    Applicant tracking. All of my data lives in one place.