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My choice for fast payments and zero contract headaches
What do you like best about the product?
The withdrawal flexibility is unmatched. It is important for me to choose how I get paid—whether it’s direct to my bank, via the Deel Card, or even in Crypto. It gives me total control over my earnings regardless of where I’m living.
What do you dislike about the product?
While the platform itself is excellent, the iOS mobile app performance could be smoother. All the features I need are there, but I occasionally experience lag or UI glitches where a button requires a double-tap to respond. It's not a dealbreaker and the desktop version is flawless, but the mobile experience would benefit from some optimization to make it feel as snappy as the rest of the service.
What problems is the product solving and how is that benefiting you?
Deel solved the constant headache of managing complex contracts and manual invoicing with international clients. It has transformed my payment process into something much faster and more efficient. The platform's flexibility is the biggest benefit—I can now choose exactly how and when I receive my funds, which gives me far more control over my finances than traditional banking ever did.
Misleading information recorded on video. Useless junior level chat support. Inability to escalate.
What do you like best about the product?
Easy of use, clean U/I, great U/X on the web app.
What do you dislike about the product?
I've had a critical issue with one of their products for over a month. Information provided changes in every interaction. They acted based on G2 review, but problem wans't fixed. I received five different information on the very same topic from Deel's support managers, and made financial decisions and plans that were severely impacted by misleading information provided.
This is beyond processes and humans failures, it is a case of moral harassement and deceptive business practives. You simply cannot trust information provided by Deel's managers and support agents. I leave my story here bellow to illustrate and warn those planning on using Deel's services.
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I was hired by an international company through Deel and from the beginning I started using one of Deel's financial services for over 2 years, paying a 3% fee every time I used it.
In December/25, my company decided to change the status of the contract, moving from direct contractor to contractor of record, thus having Deel Inc. was the legal responsible for my contract. I was the one driving this change for pointing possible liabilities in the former contract, and this impacted a team of 13 people - an upsell for Deel.
On December 16th, I contacted chat support to make sure I would still be eligible to this service with the contract change. An AI-generated answer guaranteed that service would continue to be available and I would still be eligible. I made financial plans based on this information.
On December 24th, when I had planned to use the service, a message informed that I wasn't eligible. I contacted chat support, and the support agent - a human this time - confirmed that I wans't elible, even if information previously provided was different.
On January 3rd, I left a one-star review on G2 telling this story. Few days later, I was contacted by a Deel's Reviews & Complaints Manager, who asked to schedule an online meeting. We met on January 7th, and in a 10-minutes conversation he appologized and mannualy fixed the issue. I explicitly asked if I would still be eligible for the service for my next invoice cycle late-January, and the awnser was yes. The online meeting was recorded, and I once again made financial plans and commitments based on this information.
On January 23rd, when I tryied to use the service, it was once again unavailable. I contacted chat support and once again was unable to fix the issue. I contacted the Reviews & Complaints Manager to whom I spoke on January 7th, but was answered by another manager, who gave me a totally different information.
This is beyond processes and humans failures, it is a case of moral harassement and deceptive business practives. You simply cannot trust information provided by Deel's managers and support agents. I leave my story here bellow to illustrate and warn those planning on using Deel's services.
--
I was hired by an international company through Deel and from the beginning I started using one of Deel's financial services for over 2 years, paying a 3% fee every time I used it.
In December/25, my company decided to change the status of the contract, moving from direct contractor to contractor of record, thus having Deel Inc. was the legal responsible for my contract. I was the one driving this change for pointing possible liabilities in the former contract, and this impacted a team of 13 people - an upsell for Deel.
On December 16th, I contacted chat support to make sure I would still be eligible to this service with the contract change. An AI-generated answer guaranteed that service would continue to be available and I would still be eligible. I made financial plans based on this information.
On December 24th, when I had planned to use the service, a message informed that I wasn't eligible. I contacted chat support, and the support agent - a human this time - confirmed that I wans't elible, even if information previously provided was different.
On January 3rd, I left a one-star review on G2 telling this story. Few days later, I was contacted by a Deel's Reviews & Complaints Manager, who asked to schedule an online meeting. We met on January 7th, and in a 10-minutes conversation he appologized and mannualy fixed the issue. I explicitly asked if I would still be eligible for the service for my next invoice cycle late-January, and the awnser was yes. The online meeting was recorded, and I once again made financial plans and commitments based on this information.
On January 23rd, when I tryied to use the service, it was once again unavailable. I contacted chat support and once again was unable to fix the issue. I contacted the Reviews & Complaints Manager to whom I spoke on January 7th, but was answered by another manager, who gave me a totally different information.
What problems is the product solving and how is that benefiting you?
Deel allows me to work for companies worldwide and manages payments.
Fast and Easy to Use, processing times questionable
What do you like best about the product?
Easy to use, fast, user-friendly interface, desktop and mobile app versions available
What do you dislike about the product?
Fees on international bank transfers, delays on international bank transfers, wallet not accepted in all plattforms or businesses as promised on the portal
What problems is the product solving and how is that benefiting you?
Multi country payment, however the time for the transfers to be processed is too long , more than 3 days for a money transfer to my bank acct
Advance Payment Feature Is a Lifesaver in Emergencies
What do you like best about the product?
You can make an advance payment that is super useful for emergencies.
What do you dislike about the product?
None so far. I like Deel's features, and it's easy to use.
What problems is the product solving and how is that benefiting you?
Deel Payroll has helped me overcome my financial difficulties.
REVIEW FOR DEEL PAYROLL
What do you like best about the product?
Multiple Payment Methods and fast crediting of paymentw
What do you dislike about the product?
User interface and lag it always freeze on the page
What problems is the product solving and how is that benefiting you?
None so far. It was still laggy also there are only limited ways tk verify. Too high fees as well
Effortless, Fee-Free Transfers to My Local Bank
What do you like best about the product?
Transferring my earnings to my local bank account is simple, and there are no fees involved.
What do you dislike about the product?
The page takes a while to load, whether I'm using a PC or a phone.
What problems is the product solving and how is that benefiting you?
This service makes it easier for us as contractors to receive our payments and transfer them to our local bank accounts.
Effortless Payroll Enrollment and User-Friendly Experience
What do you like best about the product?
Deel payroll was very easy ti enroll to and easy to interact with
What do you dislike about the product?
I couldn’t understand how bank fees worked
What problems is the product solving and how is that benefiting you?
Reacieving payment from a different country
Exceptional Transparency That Builds Trust
What do you like best about the product?
I like their transparency when it comes to payroll.
What do you dislike about the product?
When they have issues, you don't get notified.
What problems is the product solving and how is that benefiting you?
I appreciate how simple it is to process payroll and ensure that payments are made on time.
Exceptional Support and Seamless Experience
What do you like best about the product?
It's really helpful with advances, and the customer support is really friendly and quick to respond, and they're 24/7. If I hadn't had this issue with my name, which was not caused by deel, everything would have been flawless for this payment.
What do you dislike about the product?
The only difficulty I experienced was when a typo in my last name (not caused by Deel) triggered a verification delay. During that process, the review and verification steps felt a bit slow and unclear. Aside from that rare situation, the platform itself works well, and I haven’t had any other issues.
What problems is the product solving and how is that benefiting you?
Deel Payroll has made it easy for me to receive international payments quickly and securely. The platform is straightforward to use, and once everything is set up correctly, payments process smoothly without delays. The only challenge I experienced was related to a typo in my last name, which wasn’t caused by Deel, otherwise, I wouldn’t have had any issues at all. Overall, Deel has made managing my earnings much simpler and more reliable.
Effortless to Use with an Intuitive Interface
What do you like best about the product?
Easy to use and understand, great and simple interface.
What do you dislike about the product?
Generic answers when looking at the FAQ section.
What problems is the product solving and how is that benefiting you?
For the moment I do not have any business problems since I am a employee but it’s a great way to get payments.
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