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Fast and efficient customer support
What do you like best about the product?
I love how quick the customer service team is to reply to queries. I also appreciate Deel coming up with new features to make getting paid more efficient.
What do you dislike about the product?
I can't say there are any downsides at the moment.
What problems is the product solving and how is that benefiting you?
I couldn't access my account since my phone stopped working and I had also changed my mobile number. Deel support staff were quick to provide me with a solution and I appreciated the fact that before doing so, they verified who I was. I feel like this made me feel more confident about Deel's security policies.
Great Platform for Contractors
What do you like best about the product?
Deel is super easy to use and set up. The customer support is solid, and it’s packed with useful features. I use it regularly for managing my payments and contracts, and it integrates well with other tools.
What do you dislike about the product?
The withdrawal process is usually fast, but occasionally there is a slight delay in the update of funds on the Deel account but it's negligible.
What problems is the product solving and how is that benefiting you?
Deel simplifies the complex process of managing payments and contracts for contractors. It streamlines the payment process, reduces administrative hassles, and ensures timely payouts.
Deel has made possible to receive my payments in a secure and easy manner
What do you like best about the product?
It's easy to use, plus they offer an advance with a low interest rate
What do you dislike about the product?
I would like to be able to see where I have active sessions with Deel
What problems is the product solving and how is that benefiting you?
I can see my payments in real time and the estimated time when I will receive them
Quick but has charges
What do you like best about the product?
Once the payment is processed, it takes around a day to receive the funds
What do you dislike about the product?
They still charge you $5 per withdrawal, and on top of that I still get charged by my local bank, that is just not acceptable
What problems is the product solving and how is that benefiting you?
Just getting paid for now, but outside of that, in my country, there are not that much of benefits.
Many options, easy to use
What do you like best about the product?
There are many withdrawal options and they are relatively easy to use. This is really useful for countries like Argentina that have complicated exchange controls. I didn't use the advances, but the functionality looks very clear.
What do you dislike about the product?
Only once did they have a problem with the accreditation, which caused a delay of a few days, but they finally managed to resolve it.
What problems is the product solving and how is that benefiting you?
Payment solutions for international clients/contractors. It is a good intermediary.
Convinient way to get your money wherever you are
What do you like best about the product?
Deel is the best way to receive payments for my work without the hassle of doing a lot of paper work or involving a ton of banks, you just configure how you want to receive your money and in one click you get it, there's a ton of ways you can receive your money so I'm sure there is one that will fit your needs.
What do you dislike about the product?
Sometimes the conversion rate for the currencies is not that accurate, specially if the rate is moving constantly but nothing that will have a sustantial impact on your money.
What problems is the product solving and how is that benefiting you?
I work for a company in the US and I'm not in the US so I can get my money without making a million processes.
Various payment methods
What do you like best about the product?
I love various payment methods in Deel which is very easy for user to select payment method of there own.
What do you dislike about the product?
Nothing. According to me Deel is perfect.
What problems is the product solving and how is that benefiting you?
For me, the benefits of using Deel are substantial. I no longer have to worry about when my payments will arrive or how much I will actually receive after all the deductions. The platform provides clarity and peace of mind, allowing me to focus on delivering quality work rather than dealing with the financial complexities of cross-border payments.
Unexpected difficulties were handled well.
What do you like best about the product?
There were some issues withdrawing my pay, but it was handled as quickly as it could be with a minimum of aggravation. Deel was very proactive and committed to helping me get it solved.
Update: impeccable customer service - all issues handled completely and satisfactorily. I would definitely recommend!
Update: impeccable customer service - all issues handled completely and satisfactorily. I would definitely recommend!
What do you dislike about the product?
Not sure where the problem was with the withdrawal. Several methods failed for undetermined reasons (that work fine other places, info was correct, etc) .
Update : problem corrected!
Update : problem corrected!
What problems is the product solving and how is that benefiting you?
As a contractor/freelancer, keeping my payments, gigs, and finances straight can be a big challenge. This interface really streamlines and simplifies things.
The easiest way to get paid working remotely
What do you like best about the product?
The money gets in my account right after I balance it on Deel.
What do you dislike about the product?
I can't think of anything I dislike, It's a really good option.
What problems is the product solving and how is that benefiting you?
My payments are automatically sent every first day of the month.
Amazing service!
What do you like best about the product?
My company use Deel and don't have any problem with all transactions.
What do you dislike about the product?
nothing to put here, cause don't have any issue.
What problems is the product solving and how is that benefiting you?
Many time when I have a doubt they support help me a lot.
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