Milestone XProtect (BYOL)
Milestone Systems A/SReviews from AWS customer
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Milestone Xprotect
What do you like best about the product?
Milestone XProtect is an open platform that allows for a wide variety of third-party integrations.
What do you dislike about the product?
Milestone Xprotect's interface is complex for a non-technical user to use.
What problems is the product solving and how is that benefiting you?
Milestone XProtect's interface allows you to manage a multitude of different devices from a single platform.
Milestone XProtect
What do you like best about the product?
Ease to use. Lots of feature in milestone system
What do you dislike about the product?
too many restriction in the purchase process
What problems is the product solving and how is that benefiting you?
Help to solve complex system, open platform system
Great product with fantastic support!
What do you like best about the product?
Milestone has one of, if not the best support infrastuctures in place. We've worked with other VMS vendors in the past and none can come close to providing the level of technical support they do. If you have an issue, they will not stop until it's resolved in a timely fashion.
What do you dislike about the product?
It has a higher price point than some other products but their service justifies this cost IMO.
What problems is the product solving and how is that benefiting you?
We are having an issue adopting a camera tha is in the supported list. We verified the device packs and firmware are correct/supported
Milestone Xprotect Review
What do you like best about the product?
1.Smart Client Very Usefull to manage all the camera liveview for monitoring
2.Easy for integration
3. Usefull to manage for large camera deployment
2.Easy for integration
3. Usefull to manage for large camera deployment
What do you dislike about the product?
1. technical support can be improved
2. Customer support can be improved
3.VMS very usefull but price very expensive compare to others VMS brand
2. Customer support can be improved
3.VMS very usefull but price very expensive compare to others VMS brand
What problems is the product solving and how is that benefiting you?
Usefull for large deploment and multi-site architecture.
Milestone VMS is good VMS but price too expensive
What do you like best about the product?
Ease of use on User interface
ONVIF support
A lot of integration
ONVIF support
A lot of integration
What do you dislike about the product?
Technical Support can be improved
Customer Support can be improved
Milestone price need to lower
There is no difference support on Care Plus and Care Premium
Customer Support can be improved
Milestone price need to lower
There is no difference support on Care Plus and Care Premium
What problems is the product solving and how is that benefiting you?
Multi-site integration VMS
Failover Management and Failover Recording
retrieve SD Card recording
Failover Management and Failover Recording
retrieve SD Card recording
Practical solutions to complex security needs.
What do you like best about the product?
The best feature of milestone is its capability to integrate with a vast number of different products. In addition the security professionals I have worked with at Milestone are very knowledgable about their product.
What do you dislike about the product?
Some of the in house analytics are great, but Milestones ability to integrate to other 3rd parties makes up for that.
What problems is the product solving and how is that benefiting you?
Milestone is the backbone of our security program. We are using it to simplify the workflow for the security officers and standardize responses to incidents/issues that arise. The alarm manager has been of great benefit in testing of analytics both in Milestone, 3rd party integrations and on the edge.
Milestone works well in our school based deployement.
What do you like best about the product?
The Milestone interface is easy to use for our administration and staff. We have not had to spend a lot of time training new people in it's use.
What do you dislike about the product?
The client needs a reasonably capable computer to run well, so sometimes we have had to swap out for better hardware.
What problems is the product solving and how is that benefiting you?
Supervision of campus in education environment
XProtect is an excellent, dynamic and robust solution
What do you like best about the product?
Easy administration and implementation.
Excellent integration with Axis cameras, better video compression.
Optimizes video storage on recording servers.
Excellent integration with Axis cameras, better video compression.
Optimizes video storage on recording servers.
What do you dislike about the product?
Creating rules to trigger specific functions is a bit complicated.
What problems is the product solving and how is that benefiting you?
Milestone is always innovating in dynamics and ease of use of its management modules.
Powerful and easy to configure open protocol product
What do you like best about the product?
We've been using Milestone now for a number of years from back when it was Xprotect professional and now run expert and our main reason for moving was its a truly open camera system and we can use any vendor we choose for cameras. Coming from previous closed protocol systems with camera lock-in and older analogue systems its been a breath of fresh air and it means we can easily move to whichever vendor has the latest and greatest camera tech.
Installation is pretty simple and straightforward and a server can be built and running in a day depending on your estate size. Now the disk tiering has gone its also a lot easier to manage storage and the long term low framerate option is great for squeezing the best out of limited disk space.
We also use the free 5-camera version for little clusters of research cameras. Really handy for setting up quick little networks for specific tasks.
I'd also mention the gpu encode/decode support has really helped in the later versions. I'd love to see AMD and ARC support instead of just Nvidia, but this has allowed us to run an entire videowall from one PC with a couple of relatively low spec Nvidia cards.
Installation is pretty simple and straightforward and a server can be built and running in a day depending on your estate size. Now the disk tiering has gone its also a lot easier to manage storage and the long term low framerate option is great for squeezing the best out of limited disk space.
We also use the free 5-camera version for little clusters of research cameras. Really handy for setting up quick little networks for specific tasks.
I'd also mention the gpu encode/decode support has really helped in the later versions. I'd love to see AMD and ARC support instead of just Nvidia, but this has allowed us to run an entire videowall from one PC with a couple of relatively low spec Nvidia cards.
What do you dislike about the product?
Support of late has been problematic. We used to be able to log calls on the milestone portal, but now you have to go via a partner and our partner is not very responsive. Being able to log directly was a major benefit that saves time and a lot of hassle.
Migration to new hardware is getting better, but its still not great the backups from the system will only restore to the same hardware. I'd like to be able to replace the server and do a restore.
It would also be good to have some more intelligence/AI/ML etc. Back when we first started using milestone it was cutting edge, but we are seeing features on-camera on our latest models that can do a lot of things we wish Milestone could.
Migration to new hardware is getting better, but its still not great the backups from the system will only restore to the same hardware. I'd like to be able to replace the server and do a restore.
It would also be good to have some more intelligence/AI/ML etc. Back when we first started using milestone it was cutting edge, but we are seeing features on-camera on our latest models that can do a lot of things we wish Milestone could.
What problems is the product solving and how is that benefiting you?
Open protocol camera use so we can use any hardware and we can utilise our own datacentre server infrastructure.
A reliable and easy to use product
What do you like best about the product?
XProtect can run for months without any human intervention. Solid, reliable and ever ready. After 12 years of use, I am still finding features that meet our new, growing needs.
What do you dislike about the product?
Licencing system is clunky. Support via the re-seller can take a while. You get what you pay for - and hence it is pricey.
What problems is the product solving and how is that benefiting you?
24/7 protection of staff and assets.
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