Highspot - Private Offers
HighspotReviews from AWS customer
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Very Quick and Intuitive
What do you like best about the product?
Helps alot to organize, and make available all of the corporate collateral in an environment that allow quick and easy edits, personalizations, and deployment. I find it particularly helpful in the tracking function in the materials I share from the platform. I found the platform to be easy to understand and very logical in the layout and functionality.
What do you dislike about the product?
I have not found any immediate issues with the product. Unlike most new applications that require many hours of training, after a quick overview, the typical user is off and running in no time. Naturally, the folks assigned to the Highspot are responsible to upload and manage all of our collateral, but the this work on behalf of all users prevents all users from wasting time doing the same work individually and redundantly, with considerably less uniform results.
What problems is the product solving and how is that benefiting you?
The readily available, and organized content helps tremendously in being more efficient in our sales efforts. No more wasting time searching countless server folders for the most updated and relevant documents needed to close that current time sensitive proposal.
Recommendations to others considering the product:
Certainly review and assess your current document and collateral handling process to understand the potential efficiency value as you walk through the demo. Highspot has turned into a valuable tool in support of our sales associates across the enterprise.
Highspot is great
What do you like best about the product?
I like being able to share things easily with colleagues.
What do you dislike about the product?
Access files can be a bit of a drag sometimes. Search functionality could be better.
What problems is the product solving and how is that benefiting you?
Sharing and accessing files easily.
Director of Revenue Operations
What do you like best about the product?
I have loved working with our success manager on the implementation to drive the success of Highspot within my organization.
What do you dislike about the product?
There are a lot of options and it can sometimes be confusing/difficult to figure out where to start.
What problems is the product solving and how is that benefiting you?
We have had a bunch of issues internally with content management. We were previously using Google Docs and had a hard time with content governance - is this an internal doc? Is it customer friendly? What's the ROI on this piece of content? Is it still accurate/up to date?
Recommendations to others considering the product:
HighSpot has the best internal support & implementation team that I've ever come across in all my time purchasing software/sales enablement tools. 10/10 would recommend.
Highspot G2 Review
What do you like best about the product?
One place to host/share customer collateral and internal resources for training/support/research etc.
What do you dislike about the product?
Sometimes generates too many links, not sure if prospect/customer clicks thru everything
What problems is the product solving and how is that benefiting you?
Ability to share collateral, case studies, docs, and more content via email without having to link files. In return you can track opens, clicks, engagement, etc.
Unparalleled Customer Service
What do you like best about the product?
Working with vendors can be tough when their time is limited and you need extra handholding to make sure you're making the most out of a product's features and benefits. Highspot's sales and account services team that I work with consistently goes above and beyond in walking me through all of my questions when learning how to maximize the platform.
What do you dislike about the product?
In the 1.5 years I've been working with Highspot, there hasn't been anything I dislike
What problems is the product solving and how is that benefiting you?
Like most customers of Highspot, I am looking to make content easily accessible to the field team, have them effortlessly share it with their customers and prospects, as well as be able to track content usage. The ability to do these things definitely benefits me in my day-to-day
Review from a communications professional as part of a Sales Enablement team.
What do you like best about the product?
Ease of use for admins and users, etc...
What do you dislike about the product?
Hard to drive universal adoption and etc
What problems is the product solving and how is that benefiting you?
We have consolidated all Sales communications and collateral in one, easy-to-access and easy-to-navigate place. This has minimized the need for Sales to scramble to find the latest and greatest content to share with customers.
Recommendations to others considering the product:
If your team struggles to communicate effectively and organize your content, Highspot is the perfect solution,
Truly a Game-Changer!
What do you like best about the product?
Highspot is extremely user-friendly, and it is so much more than just a platform to store content. It can transform the way you communicate with internal colleagues as well as external prospects/customers. If CX is important to your company, I highly recommend leveraging Highspot to connect, engage, and partner with prospects and customers on an entirely new level.
What do you dislike about the product?
Sometimes it takes a bit of time for new enhancements to be implemented; however, the Highspot team is MORE than happy to receive feedback, recommendations, wish list items, etc.
What problems is the product solving and how is that benefiting you?
Aligning Internal Teams
Saving time looking for content needed and give back time to focus on selling
Connecting with customers
Personalizing every and all experience
Saving time looking for content needed and give back time to focus on selling
Connecting with customers
Personalizing every and all experience
Nice tool, but I'd like more flexibility with the contract
What do you like best about the product?
Highspot is great for asset storage and tagging. My company primarily uses it for approved sales enablement assets.
What do you dislike about the product?
Highspot isn't cheap, and there is lots of functionality my team doesn't utilize. Unfortunately, we're unable to trade some of the unused features for a higher number of seats on our account. I'd love to have greater flexibility with our contract.
What problems is the product solving and how is that benefiting you?
`A central place to store, tag, and track sales enablement assets.
Modern and robust system
What do you like best about the product?
the modern interface and robust search funtionality
What do you dislike about the product?
This is not the cheapest system, but you are getting what you pay for.
What problems is the product solving and how is that benefiting you?
Create a single library of pre-approved content to ensure that all documents present the most up-to-date information and branding.
Recommendations to others considering the product:
HighSpot is a great platform for content management. This platform enables our Sales team to easily find the right content, update it on the fly, and share it externally in a 'modern' way.
HighSpot is a cinch.
What do you like best about the product?
Easy to use... configure, manage, and create a unique experience for different segments. The HighSpot team members i've worked with are all fantastic. They are engaged, knowledgeable, and provide best practices and support at an excellent level. The HS community is also a great resource and an engaged group.
Previously, our global offices had documents stored in different places. No one knew if they were using the most up to date, approved, documentation to share both internally and externally. Now, every team member is able to locate the right document for the right scenario with confidence they have the correct one. It has also helped our language support as our documents are created in English and the regional locations translate as needed. Those translated documents would get lost in the constant barrage of updates. Now they know where to locate the document and have a small dedicated team that can translate the document. Lastly, it has limited the instances of the same document being updated by multiple people due to lack of visibility. Now all of the "publishers" can view what is available and reduce work being replicated by multiple users and leading to confusion regarding which document should be used.
Previously, our global offices had documents stored in different places. No one knew if they were using the most up to date, approved, documentation to share both internally and externally. Now, every team member is able to locate the right document for the right scenario with confidence they have the correct one. It has also helped our language support as our documents are created in English and the regional locations translate as needed. Those translated documents would get lost in the constant barrage of updates. Now they know where to locate the document and have a small dedicated team that can translate the document. Lastly, it has limited the instances of the same document being updated by multiple people due to lack of visibility. Now all of the "publishers" can view what is available and reduce work being replicated by multiple users and leading to confusion regarding which document should be used.
What do you dislike about the product?
A lack of bulk management in some cases. For example, adding lists and bookmarking multiple docs to multiple spots can be a challenge. For example, if i have to bookmark a document to multiple spots, i can only bookmark one at a time. If i upload multiple documents, and i want to bookmark 2 to one spot, 3 to another spot, these must be done individually.
What problems is the product solving and how is that benefiting you?
Centralizing and organizing both our internal and customer facing documents. We now have one place to go to which has led to consistent messaging with the most up to date content.
Recommendations to others considering the product:
Request a demo asap. Consider how you would like to "tag/categorize/lists" your documents in advance as it would help you in the set up process. Consider "lists" versus new spots.
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