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392 reviews
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External reviews are not included in the AWS star rating for the product.


    Amy M.

Exceptional Client Support and Onboarding Experience

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
Client services support/onboarding could not have been more exceptional. They are very sensitive to the time they have with you. Being a new uses they were helpful to assist in planning next steps and pieces to work in between our sessions.
What do you dislike about the product?
At this time I would like to have a better way to pull reports related to form submissions. This could be a gap that I have in knowledge.
What problems is the product solving and how is that benefiting you?
We are working to get to paperless forms and applications. Regarding our applications, the time saved and reduction in stress for our applicants suffering from TBI's and PTSD, has been resounding to date. Utilizing connectors and workflows has reduced their face to face demand with providers. This is a common challenge and results in avoidance and delay in submissions.


    Julia E.

Very Easy to Navigate with Helpful Drop-Down Menus

  • April 09, 2026
  • Review provided by G2

What do you like best about the product?
Very easy to navigate, drop down menu helpful
What do you dislike about the product?
would be helpful to use the "enter" key instead of clicking the button
What problems is the product solving and how is that benefiting you?
Students submitting in one portal and not with email, which might get lost in outlook


    Matthew S.

Easy to Use with Seamless Form Connections Across Platforms

  • April 07, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to use and connecting the forms to our different platforms is pretty seamless.
What do you dislike about the product?
Sometimes, I kind of have to play with the connecters to make sure they're connecting the correct SF fields.
What problems is the product solving and how is that benefiting you?
Collecting accurate data. This saves us time from having to correct what our users have filled out.


    Sai R.

Simple, Seamless Data Collection and CRM Integration

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Formassembly makes it simple and straightforward to collect data and integrate it seamlessly with our CRM, without requiring complex application development or any coding.
What do you dislike about the product?
There isn’t much to say overall, except that I do run into a few glitches from time to time.
What problems is the product solving and how is that benefiting you?
Redeeming coupons, scheduling event registrations, and collecting information about participants in a program are all straightforward. I also like using prefilled forms with unique links, which makes it easier to gather the right details without extra back-and-forth.


    Marketing and Advertising

Flexible Form Builder with Seamless Salesforce Integration, But Advanced Features Can Be Costly

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about FormAssembly is how easy it makes creating and managing online forms that connect directly with Salesforce. As an account manager, I can quickly build customized forms for different client needs or campaigns without relying on IT support. The automatic syncing of responses into our CRM saves time and eliminates manual data entry, while the flexible design options ensure each form looks professional and on brand. It’s a dependable tool for collecting accurate information and improving the overall client experience.
What do you dislike about the product?
Some advanced features, such as like complex logic or deeper integrations, can require technical setup or higher-tier plans, which may limit flexibility for smaller teams.
What problems is the product solving and how is that benefiting you?
FormAssembly is solving the challenge of efficiently collecting and managing client data from multiple sources. Before, gathering information through emails or spreadsheets was time-consuming and prone to errors. Now, everything flows through organized online forms that automatically sync with Salesforce, ensuring our records are accurate and up to date. This not only saves time but also improves data quality, speeds up follow-ups, and creates a smoother experience for both clients and internal teams.


    Paula T.

Powerful, User-Friendly, Must-Have Platform

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
What I like the most about Form Assembly is how user friendly it is, while still allowing customisation to fit our business needs. I also appreciate that new features are added regularly, and their support team is absolutely amazing. The integration with Salesforce, which we use the most, is reliable and works seamlessly. Form Assembly is basically plug and play product, implementation took no time, as soon as we had log we immediately jumped in creating first form.
What do you dislike about the product?
There are only a few things I'd improve. Some of more advanced features often come at additional cost, and it sometimes feels like the ones we need most are at the higher-tier plans. For standard fields and connections it works perfectly but when working with repeaters or more complex setups things can get a bit tricky and may even require some coding. It would also be great to have more options for field types especially with date and time fields, which can get challenging to manage at times.
What problems is the product solving and how is that benefiting you?
Form assembly helps us streamline data collection and automate workflows by connecting web forms directly with Salesforce. It eliminates manual data entry, reduces errors and ensures information flows smoothly between systems, saving time and keeping our processes efficient and consistent


    Kaushik M.

FormAssembly - Makes Form Creation and Data Collection Super Easy

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
FormAssembly is reallt easy to use. I like how I can quickly create forms without writing any backend code. The AI agent is a greate feature, Like I just tell it what kind of form I need, like a contact or enquiry form and it builds it for me within seconds.
What do you dislike about the product?
Sometime the UI feels a bit heavy when working with large forms and loading can take a few extra secs. But overall, it still works smoothly.
What problems is the product solving and how is that benefiting you?
I use FormAssembly for static websites that don't have a backend or admin panel. Earlier, I had to build a backend just to store form data, but now I can simply create forms here and view all the responses on the platform itself. It saves a lot of development time and helps me manage data easily.


    Dr.Prasannababu D.

Effortless Form Building and Data Collection with Salesforce Integration

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Easily build forms and collect data with a seamless, two-way integration to Salesforce
What do you dislike about the product?
Security risk -forms directly into Salesforce Experience Cloud sites.
What problems is the product solving and how is that benefiting you?
allowing users to create web forms that can directly create or update records in Salesforce, automate data collection, and streamline workflows


    Steven W.

From Employee to User

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Along with an easy to use product, the Sales and Support teams at FormAssembly have been and are always stellar to work with. They are helpful, timely, responsive, and always a delight.
What do you dislike about the product?
It is not free. I would have nothing to dislike if it were free, though. :)
What problems is the product solving and how is that benefiting you?
At Skeens Warehouse Services we have a large network of trusted partners and we onboard them and obtain important documents using FormAssembly. This makes sure our data is uniform and portable in anyway that we need it.


    Mikes L.

FormAssembly, Powered to Expand Workflow Management, but High Expenses Billed

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
FormAssembly is versatile, intuitive and friendly in quick set up and advanced configuration
The tasks management abilities from FormAssembly are advanced, efficient and there is email notifications
The app tightly coordinates with Salesforce, creating a functional two ways communication
The apo has GDPR and HIPAA among others as the highest security levels
What do you dislike about the product?
Unlike other alternatives, FormAssembly is expensive and some firms with minimal profits finds them untouchable
The functional designs and templates are inflexible
What problems is the product solving and how is that benefiting you?
We use FormAssembly to digitize all the data collection and reporting process using FormAssembly
We get prefilled forms from the app, helping us to facilitate external data transfer or flow
All enterprise regulatory requirements are meet by FormAssembly, more so those that entails data security