External reviews
1,087 reviews
from
External reviews are not included in the AWS star rating for the product.
An amazing platform for increasing my online presence and reviews!
What do you like best about the product?
The ability to send out reviews and monitor across all platforms
What do you dislike about the product?
Sometimes my clients don't get the email for the review and I have to resend or use a different email.
What problems is the product solving and how is that benefiting you?
providing my clients 1 solution for leaving me reviews
Ease of website updates
What do you like best about the product?
I think the customer support team is very helpful. They respond in a timely manner and help us with our issues. It's also nice that delegates can be assigned to help other FAs with their websites, which is something that we use a lot
What do you dislike about the product?
I do wish there was some room for customization in terms of formatting where things go on the website, but I understand that might be difficult and could result in more people making errors to their website
What problems is the product solving and how is that benefiting you?
Yext allows us to not have to build our website from scratch, being able to create and make edits to our website without the need for coding or web design knowledge. Also with FAs being too busy to make edits to their website at times, assigning delegates allows the work to be given to other team members to help make necessary updates
Easy and Efficient
What do you like best about the product?
It is simple to use. Aggregates reviews well.
What do you dislike about the product?
No downsides or suggestions for improvement
What problems is the product solving and how is that benefiting you?
Efficient review responses to client reviews.
Yext is very useful
What do you like best about the product?
I can find all my reviews all in one place and its super easy to use.
What do you dislike about the product?
I don't have anything Yext is very easy to use and helpful tool
What problems is the product solving and how is that benefiting you?
It is putting all my reviews in one spot and making it easy.
Great Product for Businesses
What do you like best about the product?
The best part is the ability to affect everything in one dashboard.
What do you dislike about the product?
I think the user interface could use some tweaking
What problems is the product solving and how is that benefiting you?
It makes sure that our businesses are aligned properly.
Helpful Data Insights, Complex Navigation
What do you like best about the product?
I use Yext to post our hours and monitor social media feedback and reviews, which simplifies managing our online presence. I appreciate how Yext lets me go to one place to find all my data instead of logging into multiple different platforms. The way Yext displays data using graphs and provides trends and insights is very helpful. I am able to share trends that are easy to understand to each location and provide actionable direction. The initial setup was seamless as our corporate team handled most of it.
What do you dislike about the product?
The site is not very intuitive. If you don't know what you are looking for it can be hard to navigate. Maybe a search bar.
What problems is the product solving and how is that benefiting you?
I use Yext to easily manage my data, saving time by avoiding multiple logins. Its graph displays and insights help me share clear trends and actionable directions at each location.
Great Experience
What do you like best about the product?
Very helpful people and very powerful tool
What do you dislike about the product?
Nothing so far, so far everything has been smooth.
What problems is the product solving and how is that benefiting you?
Ease of listings management
Good tool to respond reviews
What do you like best about the product?
You get the reviews of all platforms in one place
What do you dislike about the product?
Do not give you ideas to respond reviews
What problems is the product solving and how is that benefiting you?
Respond all reviews in one place and save you a lot of time.
Best DPM all in one platform
What do you like best about the product?
Yext is the best in the Digital Presence Management field because it provides an all-in-one platform that ensures businesses maintain accurate, consistent, and optimized information across every digital touchpoint, driving visibility, trust, and customer engagement.
What do you dislike about the product?
Price could be high for some and it does take some time learn the platform
What problems is the product solving and how is that benefiting you?
Yext helps me as an insurance agent by ensuring my business information is accurate and consistent across all major online directories, increasing my local visibility and credibility. Its AI-powered search and website tools make it easier for potential clients to find the answers they need quickly, improving their experience and saving me time on repetitive inquiries. With automated updates and centralized control, I can efficiently manage my digital presence while focusing more on serving clients and growing my book of business.
Very easy to use and understand!
What do you like best about the product?
The thing that I love most about Yext is that it is super easy to use and understand. I love when there is an issue the customer support is the best. I use this very frequenly almost every day. There is a easy implementation of finding out what really matters the most when it comes to review from my customers.
What do you dislike about the product?
There is not anything that I dislike about Yext.
What problems is the product solving and how is that benefiting you?
Yext is solving problems about what are the great things customers are saying about my agancy but also it lets me focuse on what someone might not be happy about, and making things better.
showing 401 - 410