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Yext keeps us accurate and visible!
What do you like best about the product?
As a thriving fitness studio in a competitive market, maintaining accurate and consistent business information across all digital platforms is crucial—and Yext has been an absolute game-changer for us at Club Pilates Morristown.
From the moment we partnered with Yext, we noticed a significant improvement in how our studio information appears across search engines, maps, directories, and voice assistants. The platform is intuitive, easy to manage, and has helped us maintain up-to-date details like class schedules, holiday hours, and promotions without any hassle. This level of consistency has not only enhanced our local SEO but also improved member trust and engagement.
One of the standout benefits is Yext’s ability to respond to customer reviews quickly and from one centralized dashboard. This has allowed us to stay on top of feedback, engage with our community, and improve our online reputation—all while saving time.
The customer support team at Yext is also top-notch—responsive, knowledgeable, and genuinely invested in our success. They’ve taken the time to understand our unique needs and offer tailored guidance that makes a difference.
We highly recommend Yext to any business looking to strengthen its digital presence and streamline location data management. It’s a smart investment that pays off in visibility, credibility, and customer trust.
— Club Pilates Morristown
From the moment we partnered with Yext, we noticed a significant improvement in how our studio information appears across search engines, maps, directories, and voice assistants. The platform is intuitive, easy to manage, and has helped us maintain up-to-date details like class schedules, holiday hours, and promotions without any hassle. This level of consistency has not only enhanced our local SEO but also improved member trust and engagement.
One of the standout benefits is Yext’s ability to respond to customer reviews quickly and from one centralized dashboard. This has allowed us to stay on top of feedback, engage with our community, and improve our online reputation—all while saving time.
The customer support team at Yext is also top-notch—responsive, knowledgeable, and genuinely invested in our success. They’ve taken the time to understand our unique needs and offer tailored guidance that makes a difference.
We highly recommend Yext to any business looking to strengthen its digital presence and streamline location data management. It’s a smart investment that pays off in visibility, credibility, and customer trust.
— Club Pilates Morristown
What do you dislike about the product?
Yext can be pricey for smaller studios..
What problems is the product solving and how is that benefiting you?
• Problem: Inconsistent listings
Benefit: Yext syncs our info across Google, Yelp, Apple Maps, and more—accurate everywhere.
• Problem: Low local search visibility
Benefit: Boosts our local SEO so new members find us faster.
• Problem: Scattered reviews
Benefit: Centralizes reviews so we can respond quickly and improve service.
• Problem: Time-consuming updates
Benefit: We update hours, promos, or events once—Yext handles the rest.
Result: More visibility, more control, less manual work.
Benefit: Yext syncs our info across Google, Yelp, Apple Maps, and more—accurate everywhere.
• Problem: Low local search visibility
Benefit: Boosts our local SEO so new members find us faster.
• Problem: Scattered reviews
Benefit: Centralizes reviews so we can respond quickly and improve service.
• Problem: Time-consuming updates
Benefit: We update hours, promos, or events once—Yext handles the rest.
Result: More visibility, more control, less manual work.
Very helpful staff members for any updates I may have needed
What do you like best about the product?
I love how friendly and helpful the staff members are. Any time I've had a question or needed help with an update they make sure to get it done or at least guide me where I need to go--they are very knowledgeable. I also like how easy it is to make said updates and the conversion to using Yext was very easy.
What do you dislike about the product?
There are certain edits that just aren't available yet --like changing the layout
What problems is the product solving and how is that benefiting you?
Yext is creating an interesting and engaging platform for clients and potential clients to view our team and decide if they'd like to work with us
Great review service
What do you like best about the product?
It a great way to make sure you can interact with the customers who leave a review.
What do you dislike about the product?
I like everything about the platform. its been helpful.
What problems is the product solving and how is that benefiting you?
No problems a the moment.
Friendly service
What do you like best about the product?
The company I work for recently moved to Yext for their individual and team websites. When needing to update content, the customer service team was able to identify a problem on their side that was keeping the site from updating. They were very friendly and eager to help solve the problem on the spot.
What do you dislike about the product?
My team has had trouble updating their individual and team websites. I found I was not able to update multiple things at once, and instead, needed to wait until one update was approved before moving on to the next.
What problems is the product solving and how is that benefiting you?
Yext helps my team manage their individual and team websites.
Easy to use, easy to create, easy to edit, simple design
What do you like best about the product?
It is straight forward, i don't have to call for advice, making edits is simple.
What do you dislike about the product?
Wish there were a way to submit automatic changes, like updates in the profile "been here for 10 years" changes to 11 years automatically on anniversay date.
What problems is the product solving and how is that benefiting you?
It provides our clients and prospects a professional view with background and contact information
fast customer services response
What do you like best about the product?
if you call yext, they usually pick up right away with real person who are ready to help you.
What do you dislike about the product?
you cannot change the order of people's profile, but have to delete profiles and add it by the order you want.
What problems is the product solving and how is that benefiting you?
easy for us while creating our website
Yext has been great for organizing our listings
What do you like best about the product?
With over 1,200 locations with a lot of metadata to manage, Yext has been a great choice for our online listings. We use their API extensively to push and pull information to keep the individual listings up to date. The ease and ability to add custom fields as well as granular control over user roles makes work a breeze. Also the bulk update features are easy to use and integrate well with our workflow. We use Yext every day as a core part of our toolchain.
What do you dislike about the product?
For testing, we have to use different emails on our test accounts which makes maintaining logins a bit of a hassle. Also if a person leaves, we have to update two accounts instead of one. Adding new users to these accounts is not straight forward and requires the user to already have a Yext account which was also a bit frustrating before we figured that out.
What problems is the product solving and how is that benefiting you?
Yext makes it east to manage our multiple locations.
FA website
What do you like best about the product?
It was client friendly, and when I did have an issue, I received prompt responses WITH a solution. Well organized and straight to the point.
What do you dislike about the product?
I can say as of now, I do not have a dislike.
What problems is the product solving and how is that benefiting you?
Yext is assisting all Merrill Lynch Financial advisor teams with their client facing websites. It benefited my team because it worked out well for us and how our website looks appealing to our clients and prospects.
Robust tool for managing online presence and reputation
What do you like best about the product?
1. Centralized Listings Management
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
What do you dislike about the product?
1. Customer Support Challenges
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
What problems is the product solving and how is that benefiting you?
Inconsistent Business Information Across Platforms
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Maximizing: Our Experience with Yext
What do you like best about the product?
e appreciated Yext’s user-friendly interface, ease of use, and competitive pricing.
What do you dislike about the product?
We disliked Yext’s “set it and forget it” nature—once set up, there was little proactive engagement. When trying to find our renewal date, we didn’t know who our current rep was, and it was frustrating and difficult to get in touch with anyone for support.
What problems is the product solving and how is that benefiting you?
Being able to edit and control 40+ listings on several listings platforms.
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