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Effortless Listings Management with Minor Pricing Flaws
What do you like best about the product?
I like the centralized management of business information with Yext. It allows me to update all locations, contact, and operational details from one dashboard. The automated listings update feature is really valuable, and the initial setup was smooth.
What do you dislike about the product?
I don't like the lack of flexible pricing tiers. It would be better if they offered more options for small businesses.
What problems is the product solving and how is that benefiting you?
I use Yext to manage business listings, solving inconsistent business information and allowing centralized updates for all locations and details from one dashboard with automated listing updates.
Streamlined Location Management, Needs Navigation Tweaks
What do you like best about the product?
I really like Yext's expansive documentation; it's so comprehensive that there's never an issue we can't solve. It's also fantastic to have an easy database for all the information we need. The initial setup was very easy, which was a pleasant surprise because I feared it would be difficult or time-consuming. Integrating directly with WordPress and having our client integrate with GMB is a big plus, too.
What do you dislike about the product?
It's a bit tricky to find information I am needed. Pages seem to be overly nested that it's difficult to find what I'm looking for.
What problems is the product solving and how is that benefiting you?
Yext centralizes client information for multiple locations, eliminating the need to update details separately on GMB and websites, preventing outdated information.
Efficient and User-Friendly, But Listing Costs Are High
What do you like best about the product?
I like how easy Yext is to use and the great support team. It saves us team time by allowing us to lean on the Yext support team, so we can prioritize other tasks.
What do you dislike about the product?
Listing licenses could be a bit cheaper. They are quite expensive (around 500 a pop), wish they were more affordable.
What problems is the product solving and how is that benefiting you?
I use Yext for listings and duplicate suppression, which solves those problems effectively. It also saves team time by utilizing the great support team, allowing us to prioritize other tasks.
Easy Setup, Valued Features, Needs Accessibility Improvement
What do you like best about the product?
I like everything about Yext, especially its features. The initial setup was easy, which made starting with it a smooth process.
What do you dislike about the product?
I think there is room for improvement in accessibility.
What problems is the product solving and how is that benefiting you?
Yext helps me manage and update hours of operation efficiently.
Effortless to Use with Perfect Performance
What do you like best about the product?
I use Yext for work and it helps me manage my hours of operation. It's easy to use with easy options through the web browser, and most things are easy to find. The initial setup of Yext was super easy. I like everything about it, and I would rate it a 10 out of 10 for recommending to a friend or colleague.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Yext to manage my hours of operation easily. It's straightforward to use through the web browser, and most features are simple to find.
Exceptional Support and Effortless Location Management
What do you like best about the product?
Our rep is very responsive and helpful, Their help articles are able to assist me with most issues, and they make managing locations pages for our multi-units easy. It is a platform our team uses daily to manage our reviews.
What do you dislike about the product?
There is not an app to make changes when you are away from the office yet but that is coming soon
What problems is the product solving and how is that benefiting you?
Managing our reviews for our locations and responding to urgent reviews on our behalf - this frees up a lot of time on our small team to focus on other projects
Centralized Management and Intuitive Analytics Make a Difference
What do you like best about the product?
Centralized Management being able to see all of the information in one locations. The interface is user-friend easy to use and straightforward. Able to see and create different analytic reports giving insights to our customers' behavior
What do you dislike about the product?
The problem I encountered, which may be due to my lack of expertise with APIs, was that I was simply provided with links to search for information on my own. I would have appreciated more direct guidance about the specific issue, rather than just being given links that might relate to it.
What problems is the product solving and how is that benefiting you?
This tool gives our store managers immediate insight into how they are serving our customers, along with actionable feedback they can use right away, rather than having to wait for someone at headquarters to compile a monthly report. We can easily access the data ourselves and build custom dashboards so that all managers can review feedback as needed.
Intuitive Experience Across Platforms
What do you like best about the product?
I like that it is intuitive across multiple platforms
What do you dislike about the product?
It can be somewhat complex. It takes time to truly know what it can do.
What problems is the product solving and how is that benefiting you?
It brings more attention to me online
Up-to-Date Reviews and Responsive Features Make It Stand Out
What do you like best about the product?
Up to date reviews with the option of a response!
What do you dislike about the product?
Not much. Seems to do the job quite well!
What problems is the product solving and how is that benefiting you?
Keeping my team on their toes, while also giving them the chance to be recognized!
Effortless and Intuitive Experience with Yext
What do you like best about the product?
Yext is designed with ease of use in mind. Everything is laid out clearly, and the tools are simple to access and understand, making the entire experience smooth and efficient.
What do you dislike about the product?
I haven’t run into any issues so far. Everything has functioned as expected, and I haven’t found anything I would consider a drawback yet.
What problems is the product solving and how is that benefiting you?
Yext helps us keep customers informed whenever our store hours change—whether it’s due to holidays, construction, or any unexpected adjustments. By making updates quickly and consistently across all platforms, it ensures our customers always have accurate information, which reduces confusion and improves their overall experience.
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