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    Financial Services

Bloomreach Experience Manager Platform

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
The functionality I like the most about Bloomreach is the ability to preview how the pages will look prior to publishing and the ability to seperate the content into different marketing channels based on the line of business. There is the ability to integrate the login with our company's SSO.
What do you dislike about the product?
The out of the box components are minimal so we had to write custom content components to be used on the pages. The workflow is not easily customizable and there isn't a good way to group content to be published at the same time.
What problems is the product solving and how is that benefiting you?
Bloomreach softwhere is helping us with our digital marketing. We are able to quickly update content on the website and run A/B tests.


    Prakhar J.

Bloomreach: leading digital experience platform

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
Focus on enhancing the customer journey by leveraging data-driven insights and machine learning algorithms. The platform utilizes artificial intelligence to understand customer intent, predict preferences, and deliver personalized content and product recommendations.
What do you dislike about the product?
Nothing as such. Tool delivers on all aspects as promised
What problems is the product solving and how is that benefiting you?
Personalization and Recommendations
Bloomreach enables businesses to deliver personalized experiences by leveraging customer data and behavioral insights. The platform tailors content, product recommendations, and offers based on individual preferences, increasing customer engagement and conversion rates.


    Silvija P.

Always innovating

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Continuous innovation; Strong understanding of B2B space; Intuitive user interfaces that make it easy to implement merchandising plans; By far best in the industry for search.
What do you dislike about the product?
Investment can be prohibitive, and it is important to consider multiple offerings; Hard to keep pace with their innovation and keep up to date on all available features;
What problems is the product solving and how is that benefiting you?
Our site visitors have a productive search experience along with products we want them to know and consider. Site visitor satisfaction is higher than before. CMS gives us more flexibility than we had before implementing Bloomreach headless CMS.


    Apparel & Fashion

Bloomreach G2 Review

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Data insights to help determine best take with merchandising products
What do you dislike about the product?
too many self-learning documentations. Would prefer real life tutorial videos or active learning sessions.
What problems is the product solving and how is that benefiting you?
we're able to do work in advance with the use of the duration time stamps. The ability to launch and turn off rules allows us to get ahead with pre-work.


    Michał P.

Good CDP and marketing automation

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The UI is quite intuitive and the tool overall is very powerful once you know how to use it.
What do you dislike about the product?
The internal data model is not the most flexible and needs quite a lot of hacks to do everything we'd like to.
What problems is the product solving and how is that benefiting you?
We're using Bloomreach as a CDP and marketing automation tool


    Thomas E.

Blazingly Fast CDP - In terms of self-serve reporting and on-hand support

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Single timeline view of customer properties and events is fantastic. Despite having to work through billions of events and millions of customer records, reports are almost instantanious which is very impressive!
What do you dislike about the product?
It can be tricky to answer questions which involve multiple event types as its not built like a typical relational database.
What problems is the product solving and how is that benefiting you?
Understanding customer lifetime value, as well as handling our email marketing.


    Retail

A fully flexible, powerful CDXP

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Our company has been using Bloomreach engagement for coming up to 3 years now and we find the platform extremely flexible and it allows us to collate different customer data sources to create a single view of customers online and offline data to craft bespoke and personalised experiences for our customers.
What do you dislike about the product?
Setting up more complex use cases requires some more advanced technical knowledge, however the Bloomreach consultancy team are always on hand to assist with this.
What problems is the product solving and how is that benefiting you?
Bloomreach has provided us with single view of customers online and offline data which which has unlocked the ability to understand our customers behaviour and offer personalised experiences


    Poornaraj D.

Bloomreach Implementation

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Hard Id & soft id setup while getting new instance.It is helpful on profile merging.
What do you dislike about the product?
Working Thread for file uploads are very low and it takes more time to upload files
What problems is the product solving and how is that benefiting you?
Unifying customer profiles from different channels like Offline & online customers


    Consumer Services

A powerful tool once mastered

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
It gives a manageable oversight of content and what it will look like once published and offers a lot of flexibility in connecting with other systems making it ideal for multichannel content management.
What do you dislike about the product?
Though highly flexible it does mean the system can be (overly) complicated at times, but this can usually be overcome by good documentation. It could use a good form solution that is easy to integrate and safe to use with GDPR rules in mind without having an impact on deployments of new versions
What problems is the product solving and how is that benefiting you?
Bloomreach Commerce Experience Cloud will manage and provide content for the website and several apps and other systems within the company and enable site management for some functions.


    Biren G.

Bloomreach for Search and CMS

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Easy way to integrate product data and content for search. The machine learning capability is good. With API and GQL compatibility, it is one of the important part of composable ecosystem. With Hippo, they have added CMS capability too.
What do you dislike about the product?
The cost structure of Blooomreach may be a little high compared to competitors. However, it is something that buyers can negotiate the terms with Bloomreach.
What problems is the product solving and how is that benefiting you?
Composable search and use machine learning capabilities for recommendations. Added personalization to the mix. Cross-sell, Up-sell, Product search, relevant search and other related capabilities were leberaged.