Bloomreach Discovery - Autonomous AI-Powered Ecommerce Search
Bloomreach, Inc.Reviews from AWS customer
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Honest Review
What do you like best about the product?
The features, the possibilities, proper report option
What do you dislike about the product?
Some features could be added, such us (different timezones on trigger)
What problems is the product solving and how is that benefiting you?
Personalization
I highly recommend the quick service from the live chat
What do you like best about the product?
good customer support, very quick.
The academy course can provide very good knowledge,
The academy course can provide very good knowledge,
What do you dislike about the product?
it is a bit complicated to get familiar with the functions and module, need or time to explore the function of it. As a data analysis I prefer there are easier way to pull the data I need as I wish, instead of the report which is not that highly customized enough to satisfy my request
What problems is the product solving and how is that benefiting you?
customer session/Event/Campaign to do analysis
Great tool that combines a great preset of funtionalities and support for creating custom elements
What do you like best about the product?
Bloomreach is a reliable and flexible tool that allows you to easily implement a chosen element or create your own solution natively within the platform. If there are any problems of any kind, you can count on the support, starting from specific elements to integrations with the web/mobile app.
What do you dislike about the product?
Some features lack generally available flexibility, such as surveys. I wouldn't be sad if code editors in some places changed to better support long coding, code syntax styling, etc.
What problems is the product solving and how is that benefiting you?
It provides great tools to prepare almost all the necessary elements natively or through supported integrations, while providing a place to create completely custom things where in many other platforms some form of middleware would be required
I've been working with BR for almost 8 years - as business consultant and also as integrator.
What do you like best about the product?
easy implementation, relatively easy usage
What do you dislike about the product?
sometimes not very user friendly (intuitive), change requests take long to implement
What problems is the product solving and how is that benefiting you?
campaigns and marketing communication, mostly for TELCO business
Intuitive, powerful and effective
What do you like best about the product?
I highly appreciate how much you are able to do without any developer being involved.
What do you dislike about the product?
It can be a bit overwhelming to navigate the broad amount of features, analytics and scenarios that can be set up.
What problems is the product solving and how is that benefiting you?
E-commerce and physical store revenue, from email marketing and web recommendations. Reporting on revenue and customer data.
Everything is excellent
What do you like best about the product?
Ease of Use
Customer Support
Number of Features
Scalability
Customer Support
Number of Features
Scalability
What do you dislike about the product?
Limits of reports (10K)
Merges in customers
Merges in customers
What problems is the product solving and how is that benefiting you?
Complex CDP
The best marketing automation tool we have ever used
What do you like best about the product?
It is by far the best Customer Data Platform, Marketing Automation, and Gen AI tool we have used, and it keeps on giving. We have been able to acheive some great results so far. Their customer support team and integration team have been extremely helpful.
What do you dislike about the product?
To be very honest, there is not very much to dislike because this platform provides so many advanced features for marketers that there is nothing to compare it to at the moment. The integration process could have been a bit faster, but we are aware of the limitations we had due to our cumbersome back-end solution.
What problems is the product solving and how is that benefiting you?
The Bloomreach Engagement platform enables us to customize our marketing campaigns based on customer preferences and their behavior on our website.
We have been able to increase newsletter subscriptions by 160% by showing pop-up banners to website visitors and generating revenue of more than 4 million, calculated based on the discount coupons given to new subscribers.
We have constantly achieved more than 40% open rates for most email campaigns using advanced segmentation features.
We have been able to increase newsletter subscriptions by 160% by showing pop-up banners to website visitors and generating revenue of more than 4 million, calculated based on the discount coupons given to new subscribers.
We have constantly achieved more than 40% open rates for most email campaigns using advanced segmentation features.
Bloomreach
What do you like best about the product?
It is very intuitive and easy to use for the end user.
What do you dislike about the product?
Jinja is a little bit too specific, but support is great at helping us.
What problems is the product solving and how is that benefiting you?
It is letting us send personalized emails and have better understanding of our data.
Help for parameter in dashbord
What do you like best about the product?
Bloomreach have a chat for help us with the simple problème.
It is very easy to make rapport and dashboard
It is very easy to make rapport and dashboard
What do you dislike about the product?
When i ask question to a chat, i need to explain twice my problem. They are good with the simple problem. In complex it is diffcult to understand the solution.
What problems is the product solving and how is that benefiting you?
I don't kown
Great marketing automation tool with lots of possibilities
What do you like best about the product?
The endless possibilities you get using Bloomreach
What do you dislike about the product?
The limitation about combining events and attributes in the reporting tool
What problems is the product solving and how is that benefiting you?
Allows for flexible customer targeting
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