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    Jiad E.

ManageEngine helps us manage and protect our devices in many different locations.

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
The part that I like best about ManageEngine is that it can achieve many different tasks. Software Deployment, MDM, Patch Management. It will save us a lot of time and headache.
What do you dislike about the product?
The user interface can be confusing when you first start using the product. Because it does so much, it can also be hard to find where you would go in the user interface.
What problems is the product solving and how is that benefiting you?
It allows us to manage our devices, both computers and mobile devices, in many different locations. We can deploy software at the click of a button, whereas previously, we would have to contact the user to coordinate with them the best time to install the software. We'd then have to connect up and do the installation manually. It helps us deploy security patching to ensure that our systems are up to date. We also use it for mobile device management. We have many devices in many locations, and it can become tough to keep track of them and properly manage them. The best part is that we can do this in one user management interface.


    Chris S.

Excellent product for implementation and patching.

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
The ability to either automate or manually patch PCs and servers. The OS Deployment has been a game changer and reduced uptime significantly.
What do you dislike about the product?
There have been a couple of instances when patches were fully implemented and Endpoint Central reported it as still in progress. For the most part we are pleased with Endpoint Central.
What problems is the product solving and how is that benefiting you?
OS image deployment and ease of patch management has been made much more simple.


    Karyn M.

Seamless Endpoint Management

  • June 22, 2023
  • Review provided by G2

What do you like best about the product?
Endpoint Central can be an organization's primary resource for monitoring and patching devices, distributing software, and deploying images. Having all of these options in one, easy-to-use dashboard simplifies endpoint management.
What do you dislike about the product?
There are always new features available in Endpoint Central. I look forward to seeing a more robust Self Service Portal interface for end users.
What problems is the product solving and how is that benefiting you?
Endpoint Central has eliminated most of our hands-on work when critical patches and software updates were needed.


    Rick W.

Endpoint central is a nice software solution for patch management and CMDB, among other things

  • June 20, 2023
  • Review provided by G2

What do you like best about the product?
Patch Management and remote control of the devices are great.
What do you dislike about the product?
so far found little that does not work well, maybe some updates which are not ready for the devices because they have already been rolled out. Sometimes it is difficult to find out why updates or, for example, an agent cannot be installed.
What problems is the product solving and how is that benefiting you?
Daily reports are generated without too much effort. Patch management is well maintained. Also tested with vuln management, that looks really great. We do not purchase this because we also use Defender for this. We can take over any device that works really well. We also often use remote scripting via Endpoint central for specific devices.


    SYED ALI M.

MEDC IS VERY GOOD TOOLS FOR IT ADMIN

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
patch management, software deployment tools and OS deployment are very good and user friendly
What do you dislike about the product?
Remote office management need more improvement.
What problems is the product solving and how is that benefiting you?
maintain the IT inventory in one place and patch management, its a good tool to deploy the image and migrate the OS


    Non-Profit Organization Management

Easy to use and to setup.

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
Patch management, all aspects of it, will be beneficial to all types of businesses.
What do you dislike about the product?
Something happens when I delete a bunch of clients instead of just one client.
What problems is the product solving and how is that benefiting you?
None


    Mitch P.

ManageEngine UEMS

  • June 15, 2023
  • Review provided by G2

What do you like best about the product?
Patch and config management for windows works well.
What do you dislike about the product?
Many feautures availiable to manage Windows PCs are not available for MacOS.
It is also confusing having multiple modules that have crossover - eg app ctrl
What problems is the product solving and how is that benefiting you?
Patch management, visibility of misconfigurations and vulnerabilities


    Jeffrey R.

Good software, and path distribution.

  • June 14, 2023
  • Review provided by G2

What do you like best about the product?
path distribution and software, computer control and server control.
What do you dislike about the product?
some processes when it is a client server, I have not tried the icloud version.
What problems is the product solving and how is that benefiting you?
Problem about path deploy solution


    Andrew C.

[Update after 9 months- 5/10] Endpoint Central is a comprehensive solution worth taking a look at

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Update after 9 months of using Endpoint Central Cloud: it is ok at some features but multi-OS features leave a lot to be desired. macOS features are not useful, linux support is basically nonexistent and if you don't have Active Directory everything is harder to manage. Very windows centric.
Remote access tools seemed to work alright. Windows patching (os and application) seemed to work alright.
Use the free version if you can. We will not renew our subscription but plan to use the free version that covers 25 computers.

Robust software with many features - Endpoint Central is designed to help IT with many different types of computers and devices and is very good at documentation of help and configuration allowing me to understand what the features are and how they work.
What do you dislike about the product?
Update after 9 months: MacOS and Linux features woefully underdeveloped.
I appreciate they send me free software to try but I don't have Active Directory, meaning I can't use some features.


Very Windows centred, which is not a bad thing just not able to take full advantage of the software features because they're not available for MacOS or Linux - not to say there are not any features, because what I do see for Mac and Linux is very helpful.
What problems is the product solving and how is that benefiting you?
Need to have remote access and configuration of devices across the spectrum of operating systems- Windows, MacOS, and Linux Ubuntu. Want to streamline some configuration and allow for easy remote management.


    David H.

Effective, informative and reliable with a touch of update headache.

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
Being able to see devices on the network, push patches, remote access and control software.
What do you dislike about the product?
Processing updates can sometimes be cumbersome.
What problems is the product solving and how is that benefiting you?
We need to maintain NIST and CMMC compliance so being able to view the health of our network as well as pushing patches to endpoints is vital.