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Reviews from AWS customer

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External reviews

1,079 reviews
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External reviews are not included in the AWS star rating for the product.


    Government Administration

Great insight into the endpoint environment

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
We get great information on the software and systems in our environment. It is also a great tool to install, uninstall software in a centralized fashion. Great inisght into the software environment.
What do you dislike about the product?
The agent isn't as stable as we would like. Connectivity and access to remote control is great but we have certain circumstances where the agent is that usable. We would also like to see an easy way to globally search our environment for specific files.
What problems is the product solving and how is that benefiting you?
Detailed information about software in our endpoint environment as well as great tools to automate software installs, updates, and uninstalls. The self service portal is also a great way to do stand alone install.s


    Scott P.

Infrastructure Engineer

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
Easy & logical. Seems to work well. Easy to update.
What do you dislike about the product?
Sometimes hard to understand helpline. Agent stops installing sometimes
What problems is the product solving and how is that benefiting you?
Easy to connect to users.


    Sudheesh K.

Awsome platform to manage endponits

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
Patch management, remote control, inventory, etc. which is helping me very much to manage end point devices. More over its repoting features are fantastic.
What do you dislike about the product?
ypu guys should provide OS deployment as free with our enterprise edition.
What problems is the product solving and how is that benefiting you?
Mainly inventory management and patch management which reduces my efforts and time to manage endpoints


    Government Administration

Complete Endpoint Mgmt Solution

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Solid Endpoint Management, Able to push a configuration, and software is really helpful
What do you dislike about the product?
The patches are released very often. The patch process seems to be outdated and can be made better
What problems is the product solving and how is that benefiting you?
Having the ability to remote access the endpoints, t-shoot remotely, configure remotely and good reporting.


    Nicolas C.

Great Product!

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Easy to configure, maintain, and administer your business endpoints.
What do you dislike about the product?
Overall I am satisfied with the product.
What problems is the product solving and how is that benefiting you?
It is great at patching my systems, allowing me to remote in and troubleshoot client computers, and allowing my team to connect to remote devices.


    Hassan M.

Endpoint Management Tool

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
IT is a proper Endpoint Management Tool with Patch Management, Application Control, Browser Control, Device Management, Software Deployment, OS Deployment, Mobile Device Management
What do you dislike about the product?
very detailed software, people need to be trained properly to use the product
What problems is the product solving and how is that benefiting you?
Patch Management, Software Deployment, Vulnerability Testing, Patch Scan, System Scan, Mobile Device Management, OS deployment, Browser security, Application control, grey white and black listing of applications, Asset discovery.


    Tarun G.

A great deal for managing all endpoints without any trouble

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Its easy to manage and deploy. Best is the pricing part and the features they are covering that pricing.
What do you dislike about the product?
Some of the security key aspects missing in security edition like website filtering with categories, Antivirus definition, Advanced Insider threat detection.
What problems is the product solving and how is that benefiting you?
It simplified many of the aspects like Patch management, vulnerability management etc. Bitlocker and others are addon i believe. Report generation are easy.


    Gabriel S.

Extremely intuitive

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
The control of all the company's assets
What do you dislike about the product?
Translation of the pages by the translation function
What problems is the product solving and how is that benefiting you?
The control and security of assets


    Manufacturing

Great for managing endpoints

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Manage all assets on one place. Flexability and ease to push software installs and updates.
What do you dislike about the product?
Program update process can be tricky. Often features can stop working after upgrades. Could have more logging.
What problems is the product solving and how is that benefiting you?
Patch management across all endpoints and can view what is missing in one dasboard.
Manage bitlocker keys
Keeping endpoint 3rd party programs up to date


    Manufacturing

Easy to manage and implement.

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Remote installtion of Agent.
Software and Hardware licenceing
Reports
Easy and simple methods of Access
What do you dislike about the product?
Patch managements need some more controls.
Some reports can incorporate
What problems is the product solving and how is that benefiting you?
It is easier to maintain and manage IT infrastructure.