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Feature-Rich and Complete, but Not Very Intuitive
What do you like best about the product?
It very complete as it has many features to work with
What do you dislike about the product?
It isn’t very intuitive; to reach certain points, you have to go through many steps.
What problems is the product solving and how is that benefiting you?
MDM management, as well as inventory management
Effortless Patching, Some Room for Improvement
What do you like best about the product?
I like the Automate Patch Deployment feature of ManageEngine Endpoint Central because it really takes a lot of pressure off me. Instead of constantly chasing users for updates and worrying about missed patches, everything can be scheduled and handled automatically in the background. It simplifies a normally tedious task, saving time, reducing mistakes, and giving me peace of mind that devices are always up to date and protected. The feature is very useful and friendly, especially with its schedule options and different deployment options.
What do you dislike about the product?
BIOS updates are not working and need to improve.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central to automate patch deployment and remote control access, which resolves vulnerabilities. It saves me time, reduces mistakes, and ensures devices are up-to-date. Scheduling options handle updates automatically, relieving the pressure of manual management.
Easy-to-Use UEM That Streamlines Field Systems and Patch Management
What do you like best about the product?
The solution is very easy to use and manage. In our organization, all field systems are fully managed through the UEM platform, which is critical to our operations. Additionally, all patch management and configuration activities can be efficiently handled through UEM.
What do you dislike about the product?
No dislike, all the options are fully beneficial
What problems is the product solving and how is that benefiting you?
Our primary focus is on centralized control and management of desktops and laptops, with over 4,000 devices currently managed. Using ManageEngine Endpoint Central, we are able to efficiently deploy patches, enforce configurations, and manage endpoint security across all systems. Both security and compliance aspects are handled seamlessly through the platform. The solution is very user-friendly and easy to manage. Additionally, the technical support provided by the ManageEngine team is highly responsive and reliable, which adds significant value to the overall experience.
All-in-One Endpoint Central: Easy to Use, Powerful Modules, and Timely Support
What do you like best about the product?
Endpoint Central is an all-in-one platform that provides all the modules in one place, from software deployment to managing software and licenses. It also supports vulnerability identification and mitigation through patch deployment, along with inventory management, reporting, and a remote access control feature. It’s easy to use, and the team always provides timely support.
What do you dislike about the product?
So far, there isn’t anything we dislike.
What problems is the product solving and how is that benefiting you?
Mostly, software deployment and vulnerability management are the main problems and concerns, and they are solved effectively and easily. On this one platform, both identification and mitigation are handled in the same place.
Simple to Use with Powerful Endpoint Management Capabilities
What do you like best about the product?
Manage Engine Endpoint Central is quite simple to use. Additionally, they provide a ton of capabilities for endpoint management, software deployment, patch management, remote desktop, and inventory
What do you dislike about the product?
Manage Engine Endpoint Central does not offer an identity solution by default. So, if you don’t have an on-premises Active Directory, you’ll need to manage user endpoints using local accounts. That said, it does offer integration with third-party identity providers.
What problems is the product solving and how is that benefiting you?
Endpoint management for Windows and Mac users, including patching, remote desktop access, and inventory tracking. It also supports mobile device management through Endpoint Central’s MDM features.
Smooth EC Implementation for IT—No Issues So Far
What do you like best about the product?
Endpoints are much easier to manage, especially when it comes to patch management and the endpoint inventory reporting is pretty good too.
What do you dislike about the product?
I haven’t run into any issues with EC since we implemented it for our IT needs.
What problems is the product solving and how is that benefiting you?
Endpoint Patch Management. We're able to ensure our endpoints are patched up to date. Remote management is made easier.
Phenomenal Automated Patch Management That Keeps Endpoints Secure
What do you like best about the product?
"The automated patch management feature is phenomenal. It takes the heavy lifting out of keeping Windows, Mac, Linux, and third-party applications up to date. The automation policies ensure our endpoints are secure without requiring constant manual intervention from our IT staff."
What do you dislike about the product?
"Because the platform is so incredibly feature-rich, the user interface can often feel cluttered and overwhelming. The learning curve is quite steep for new administrators, and it takes a significant amount of training to figure out where some of the more advanced settings and configurations are buried."
What problems is the product solving and how is that benefiting you?
"The biggest problem Endpoint Central solves for us is managing a distributed, hybrid workforce. Previously, we struggled with keeping remote devices compliant and updated. Now, we can deploy patches, manage software, and troubleshoot hardware issues without requiring users to connect to the corporate VPN. This benefits us by significantly reducing our IT support overhead and eliminating the need to juggle multiple disparate endpoint management tools."
Robust Features, Needs Smoother User Management
What do you like best about the product?
I like that with ManageEngine Endpoint Central, everything is in one place, especially the application, which is very good. The OS deployment feature is also very good, allowing me to upload the OS directly from one of the computers without using third-party software. Additionally, it offers easy deployment and installation of apps. I also appreciate the application control feature that allows us to manage apps specifically installed and required for our company. Most of the features are unique and contribute to an efficient management experience.
What do you dislike about the product?
I find the user-based deployments, especially from Active Directory, not as smooth as you would think. The user label management could really use some improvement. Also, during the initial setup, the MDM profiles were not getting assigned properly, which was a challenge.
What problems is the product solving and how is that benefiting you?
I use ManageEngine Endpoint Central to manage devices, keeping track of inventories. It centralizes everything, streamlines OS deployment, and allows app control, eliminating the need for third-party software.
Fast, Professional Support from True Experts
What do you like best about the product?
Very quickly support and professional experts
What do you dislike about the product?
Time to increase new updates from our side (Feature requests)
What problems is the product solving and how is that benefiting you?
Solve a lot of problems like CMDB, Tools using Remote Control, Patches, Software Deployments and a lot of Reports.
Endpoint Central: All-in-One IT Management with Minimal Ongoing Overhead
What do you like best about the product?
Endpoint Central comes pre-fitted with many modules, including OS deployment, a self-service portal, software deployment, patch management, asset inventory, remote management, reporting, and more. For our organisation, having a single tool that delivers all of these capabilities to an acceptable standard is invaluable. There is a fair amount of work involved in configuring each module to suit our specific use cases, but once that is in place, the ongoing management overhead is extremely minimal. After that, the main effort is limited to small, intermittent updates, such as adding new software, deploying group-policy-style configurations, and similar changes as needed.
What do you dislike about the product?
The product interface feels a bit clunky and never quite achieves a “premium” or “modern” aesthetic. That said, it isn’t a major issue, since the interface is mainly used by administrators.
Out of the box, there’s an intimidating wall of tasks that need to be set up and configured before everything is running smoothly. This includes patch management settings (auto-approving and deploying with test groups), OS deployment (creating a golden image and configuring networking for PXE boot), and software configuration plus the self-service portal. The latter has been significantly streamlined over time thanks to the addition of thousands of templates that Manage Engine have built out since we first implemented the solution.
Out of the box, there’s an intimidating wall of tasks that need to be set up and configured before everything is running smoothly. This includes patch management settings (auto-approving and deploying with test groups), OS deployment (creating a golden image and configuring networking for PXE boot), and software configuration plus the self-service portal. The latter has been significantly streamlined over time thanks to the addition of thousands of templates that Manage Engine have built out since we first implemented the solution.
What problems is the product solving and how is that benefiting you?
Endpoint Central boasts an incredibly versatile toolset that addresses more thzn I can fit into a single review. It completely automates and streamlines patch management, software deployment and self-service, provides end-user workstation support and toolsets (remote capabilities, remote command line, inventory details and reporting, and more), OS deployment and configuration, etc.
For the purpose of this review I'll hone in on the end to end deployment and configuration of workstations, which has undoubtedly saved our organisation hours of otherwise menial and repetitive configurations and management.
Using the OS deployment tool, we are able to apply a golden image that already has the Endpoint Central agent installed - using this we can deploy to a blank machine with the major prerequisites already in place; i.e agent installed, domain joined, and an administrator account already pre-loaded for any situations in remote support where cached credentials may be required (Think domain-trust issues and such). This deployment allows the workstation to be already named and loaded into a specific OU in active directory.
The task configurations can vary from browser configurations, software deployments, certification installs, firewall settings, registry changes and more; but most importantly these can be grouped together into custom task configurations that can be targeted based on criteria such as the OU that the PC is based in. This allows us end to end configuration and complete targeted build of the workstation, bar the provisioning of the end-user profile, and frees up what would otherwise be hours of turnaround for staff onboarding/offboarding configurations.
For the purpose of this review I'll hone in on the end to end deployment and configuration of workstations, which has undoubtedly saved our organisation hours of otherwise menial and repetitive configurations and management.
Using the OS deployment tool, we are able to apply a golden image that already has the Endpoint Central agent installed - using this we can deploy to a blank machine with the major prerequisites already in place; i.e agent installed, domain joined, and an administrator account already pre-loaded for any situations in remote support where cached credentials may be required (Think domain-trust issues and such). This deployment allows the workstation to be already named and loaded into a specific OU in active directory.
The task configurations can vary from browser configurations, software deployments, certification installs, firewall settings, registry changes and more; but most importantly these can be grouped together into custom task configurations that can be targeted based on criteria such as the OU that the PC is based in. This allows us end to end configuration and complete targeted build of the workstation, bar the provisioning of the end-user profile, and frees up what would otherwise be hours of turnaround for staff onboarding/offboarding configurations.
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