Virtru Data Protection
VirtruExternal reviews
405 reviews
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Seemless, easy way to send and receive secure emails
What do you like best about the product?
We send emails to "lay people" who don't have much experience accessing secure documents. Very few have issues accessing the emails we send, and opening the emails doesn't take a lot of time.
What do you dislike about the product?
Sometimes the virtru button turns off without notification or any activity on my part, so I have to turn it back on.
What problems is the product solving and how is that benefiting you?
Ability to send HIPAA information. Ability to send secure emails.
Not as easy to use as it could be, lots of user complaints about the plugin - but a nessecary tool
What do you like best about the product?
Forcing the user to choose encrypted email when certain terms or strings are used.
What do you dislike about the product?
Plugin for Chrome is flaky and needs improvement.
What problems is the product solving and how is that benefiting you?
Forcing users to encrypt messages when certain strings are present
Great product to encrypt email communication across organization
What do you like best about the product?
Seamless setup and ability to automatically encrypt sensitive information.
What do you dislike about the product?
Encryption/Decryption does not work with most Helpdesk platforms. If an email is encrypted, the helpdesk team cannot access it through ZenDesk, Service Now, or other Support ticketing systems.
What problems is the product solving and how is that benefiting you?
We must encrypt emails with HIPAA content. Virtru solution is easy to set up, and it provides an option to manually or automatically encrypt communication.
Virtru Option for Encrypted Email
What do you like best about the product?
Since the transition with Virtru it has been easy to train staff on sending encrypted emails. We work with a lot of families and school districts and need to make sure that we are keeping their information confidential. The implementation was very easy to do and customer support was available for any questions that we had. We use this platform on a daily basis and was easy to intergrate into our email system.
What do you dislike about the product?
The only issue that we are having is that employees are sending emails through Virtru all the time vs. the emails that are data sensitive. It's a feature that we need to address with our staff to know when they should be selecting to send their email through Virtru.
What problems is the product solving and how is that benefiting you?
Virtru is helping us train staff to sending PIR information encrypted vs. just sending it through email. With cyber security on the high rise we need to make sure that we are keeping our clients information as confidential as we can.
Works Well and Improving
What do you like best about the product?
Easy to use from my GSuite. Love the integration. Definitely improving over time.
What do you dislike about the product?
Not perfect as it seems to slow down sometimes. Some clients have a hard time accessing it.
What problems is the product solving and how is that benefiting you?
Sending messages securely.
Very Easy to use and make you compliant.
What do you like best about the product?
Encryption made easy for emails - especially with Google workspace.
What do you dislike about the product?
Noting that i can think off. only thing that comes to my mind is admin dashboard can be improved but not a big deal.
What problems is the product solving and how is that benefiting you?
Email encryption.
Easy Secure Email Authentication
What do you like best about the product?
Its very frictionless to set it up. The admin controls are straightforward and I particularly appreciate how it lets you set up a billing invoice email so it can go straight to our accountants.
What do you dislike about the product?
The chrome extension can be a bit buggy. Will need to occassionally toggle it on or off.
What problems is the product solving and how is that benefiting you?
While we do have a BAA with Google and gmail when we send emails containing PHI to our customers we do require encryption and Virtru was a straightforward way to enable it.
Highly Recommend
What do you like best about the product?
A lot of our emails contain PHI, it is good to know that Virtru protects that information.
What do you dislike about the product?
Sometimes it "disappears" from a user's email and it has to be downloaded again.
What problems is the product solving and how is that benefiting you?
Being able to email PHI and be in regulation with HIPAA standards
Virtru
What do you like best about the product?
Virtru does a great job on keeping our emails private.
What do you dislike about the product?
The only downfall I can think of is sometimes you have to sign back in.
What problems is the product solving and how is that benefiting you?
Virtru keeps our emails private
Easy to Use
What do you like best about the product?
Virtu is very easy and straight foward to use. It is also easy for the recipient to decrypt.
What do you dislike about the product?
something I have been having an issue is vitru corrupting my network connection mid email, so I have to restart my email all over which is inconvenient. This never used to be a problem.
What problems is the product solving and how is that benefiting you?
It makes it very easy to send encrypted emails to protect patient information.
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