Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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Love the incremental updates and changes
What do you like best about the product?
Ability to manage access to assets and provide easy access to users from across the state
What do you dislike about the product?
Crop functionality on download is still quite complex
What problems is the product solving and how is that benefiting you?
Ability to have one source of truth for imagery across the department and the being able to track use.
Functional and effective
What do you like best about the product?
The functions it is built around work effectively
What do you dislike about the product?
Can be complicated for particular use case scenarios
What problems is the product solving and how is that benefiting you?
Organising and searching for digital assets. I am a digital content producer with a large number of stakeholders who need a variety of content
You need to know the aim of the platform to fully use it
What do you like best about the product?
The big capacity to load a lot of document, photos, videos and beeing able to share it with the world
What do you dislike about the product?
Maybe the interface which is a bit old for me, but maybe is the way we use the platform on our side
What problems is the product solving and how is that benefiting you?
Some of our links always disconnect from the redirected page and IntelligenceBank were pretty fast to solve this problem.
Our instance does what we need, but general usability is a challenge
What do you like best about the product?
It was built to do exactly what our organisation needs. so all of the functionality and data captured are for purpose and does the job across a lot of stakeholders, which is no easy feat.
What do you dislike about the product?
The nature of the form being stacked makes using intelligence bank clunky and a very long scroll. So when adding different sections of a job, it is a very padded out page so makes proofing tricky when you need to scroll so much up and down, And when scrolling, the page jumps around so you lose your position when scrolling up and down.
Also the filing system and search phrases to find olf jobs is not great. It's not super easy to search for a recent job as tasks from a very long time ago always clog up search results and it takes a lot of loading time to refine or filter the search.
Also the filing system and search phrases to find olf jobs is not great. It's not super easy to search for a recent job as tasks from a very long time ago always clog up search results and it takes a lot of loading time to refine or filter the search.
What problems is the product solving and how is that benefiting you?
they do take on issues and fixes.
User-Friendly with Outstanding Support
What do you like best about the product?
I really like the user-friendly platform of IntelligenceBank, which makes it easy for download users and admins when it comes to uploading and downloading. I found it easy to use for keywording and organization of assets into folder subjects. The main board being customizable to our brand is another feature that stands out to me. Their customer service is great—our representative Alan is excellent - always answering right away and finds out the answer as soon as possible, continually following up. The PowerPoint connector is the most widely used feature by our download client departments, which speaks to its popularity. The platform being user-friendly is crucial in encouraging others to utilize it, backed by numerous trainings. I appreciate that it accepts major file types, and I particularly enjoy being able to save downloads in smaller and cropped formats.
What do you dislike about the product?
When downloading, you cannot remove some of the verbiage to download in various ways and people do not understand it.
What problems is the product solving and how is that benefiting you?
I use IntelligenceBank to share creative assets across departments, allowing employees access to brand materials like clip art and logos.
Outstanding Support and Guidance Throughout Implementation
What do you like best about the product?
The people who helped us. Our implementation manager was very helpful.
What do you dislike about the product?
Some of the features of the platform where not as customizable as we would have liked.
What problems is the product solving and how is that benefiting you?
It is allowing us to move off a very disjointed process and refine it to make it a lot cleaner and easier to follow
Great File Organization, But Needs Better Usability and AI Features
What do you like best about the product?
Intelligence Bank is capable of hosting a wide range of file types and helps us keep our materials well organized. We rely on IB every day!
What do you dislike about the product?
Intelligence Bank does not make full use of AI capabilities and can sometimes be less user-friendly than I would like.
What problems is the product solving and how is that benefiting you?
We require a solution that allows us to host and distribute our assets efficiently.
Outstanding Customer Service and Effortless Setup
What do you like best about the product?
Amazing customer service and great guidance through the set-up process.
What do you dislike about the product?
A little overwhelming at first however this is quickly overcome.
What problems is the product solving and how is that benefiting you?
It provides a central repository for our brand guidelines, brand / marketing assets and stock images / video that is easy to navigate for our staff.
Get the job done
What do you like best about the product?
Being able to send files via links. Folder structure is decent, but not great.
What do you dislike about the product?
The UI is not very intuitive. It seems old and dated with very limited features. There should be more options for downloading content. You should be able to filter more and exclude archive when searching. You should be able to share full folders of content and have options how it can be used for download.
What problems is the product solving and how is that benefiting you?
It is giving us a repository for public use. It is not a great complete solution for the cost. The version history is useful.
IntelligenceBank works as a DAM, but leaves many features/functions to be desired.
What do you like best about the product?
It is easy to upload content, and it is easy to share both internally and externally. Version control and updates are useful. Delivering content through links is also good. I like being able to navigate through our assets using the folder structures.
What do you dislike about the product?
The user experience, functionality, and features are lacking. I would like an updated UI for navigation, in both the assets and the nav. I would like it to be easier to customize nav links and custom pages. The admin area is convoluted and not intuitive. I would like to display folders and assets together. I would like to change the size of the icons/tiles when viewing them. I would like to be able to edit filenames and content within assets without having to download them. I would like to be able to download folders of assets. I would like to be able to delete a current asset version without deleting previous versions (without multiple steps). I would like to view folder sizes (MB/GB). I would like to be able to "favorite" assets, and sort by favorites. I would like to sort by file size. I would like a quick-share function (most used function is sharing). I would like "right-click" functionality for actions. Tags should auto save, instead of "apply" then "save."
What problems is the product solving and how is that benefiting you?
IB allows us to store and deliver our finalized marketing content and materials to our public audience, vendors, and customers.
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