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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,225 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Keshav .

Essential for Cross-Browser Testing, Needs Performance Tweaks

  • April 24, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for cross-browser and real-device testing, which is great for validating UI consistency and ensuring compatibility across various browsers and devices. I like the real-device testing capability and how quickly I can spin up different browser/device combinations. This is especially useful for reproducing edge-case bugs and validating UI behavior that is hard to simulate locally. I appreciate how BrowserStack eliminates the need for maintaining an internal device lab and simplifies cross-browser testing. It allows me to debug issues specific to certain browser versions or devices, validate responsive behavior, and run regression checks in hard-to-replicate environments. I also enjoy how BrowserStack integrates well into existing QA workflows. Features like session recording, developer tools access, and the ability to quickly debug issues in specific environments are especially useful during regression testing. These features bring production-like environments closer to my development workflow, reducing the time spent reproducing and diagnosing cross-environment issues.
What do you dislike about the product?
One area where BrowserStack could improve is session performance and stability. At times, sessions can feel laggy, and reconnecting or restarting can interrupt workflow. Debugging can also be slightly slower compared to local environments, so optimizations around latency and faster session initialization would help. Reducing session startup time and making device/browser initialization more consistent would help avoid interruptions in the testing flow. It would also be useful to have better session recovery—so if a session drops, you can reconnect without losing all context. From a debugging perspective, more detailed logs around session failures or slowdowns (e.g., network latency, device load) would make it easier to understand what’s going wrong. Additionally, optimizing input responsiveness (typing, scrolling, interactions) would make remote sessions feel closer to local testing. Overall, improving reliability, faster reconnections, and better observability into session performance would significantly enhance the developer experience.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to eliminate the need for an internal device lab and simplify cross-browser testing. It helps us debug environment-specific issues, validate responsive behavior, and run regression checks. The real-device testing and session recording enhance our QA workflows and reduce time spent on reproducing bugs.


    Trupti S.

Simple and Trustworthy Tool for Testing Across Browsers

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Browserstack is how practical and time-saving it is in real work. I can instantly test my application on different browsers like Chrome, Firefox, Safari, and Edge, and also on real mobile devices without installing anything. This is very useful when I need to quickly check if a feature is working properly across multiple environments.

In daily work, it helps me reproduce issues easily. For example, if a bug appears only on a specific browser or device, I can directly open that setup in Browserstack and debug it. I can also test responsiveness and UI behavior on different screen sizes, which is very helpful.

Another thing I like is that it supports both manual testing and automation. So I can run quick manual checks as well as automated tests in the same platform. This makes the overall testing process faster, more reliable, and well organized.
What do you dislike about the product?
What I dislike about Browserstack is that sometimes starting a session or switching between devices can take a little time. But this is understandable because it is working with real devices in the cloud.

In a practical sense, it's a small trade-off for the convenience it provides. Overall, it still helps me save much more time compared to setting up and managing devices manually.
What problems is the product solving and how is that benefiting you?
Browserstack solves the problem of testing applications on different browsers and devices without setting them up manually. Normally, this takes a lot of time and effort, but Browserstack makes it easy by giving everything in one place.

For me, it helps a lot in daily work. I can quickly test features, check UI on different screen sizes, and find issues faster. It also helps me fix bugs that appear only on specific browser or devices.

Overall, it saves time, reduces extra work, and makes testing more simple and smooth.


    Bharath D.

Best-in-Class Real-Time Testing with BrowserStack Automate & Live

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
Best in class realtime testing platform and solutions offering browserstack automate & live
What do you dislike about the product?
Little heavy on your pocket, but eases the tasks of infra mgmt, but have to pay separately for resources and maintenance
What problems is the product solving and how is that benefiting you?
Cloud based solutions with cross browser testing solutions and provides the required flexibility


    Harsh S.

BrowserStack Simplifies Cross-Browser Testing and Keeps UX Consistent

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
We use BrowserStack to test web experiments across different browsers, devices, and OS combinations. It helps us validate that the user experience stays consistent before we roll out experiments more broadly. It also eliminates the need to maintain an internal device lab, which simplifies our testing setup.
What do you dislike about the product?
Session time limits can sometimes interrupt longer tests, which can be frustrating when I’m in the middle of a run. It would also be great to have slightly more detailed debugging logs to make it easier to trace issues when something goes wrong. Pricing may feel a bit premium for smaller teams, especially if you’re trying to keep costs tight. There’s an initial learning curve for new users, but it’s manageable once you get familiar with the workflow.
What problems is the product solving and how is that benefiting you?
Solves cross-browser and cross-device compatibility issues without needing physical device labs
Helps us catch experiment-specific bugs before rollout, reducing risk to user experience
Speeds up QA cycles, enabling faster experiment launches and releases


    Jane O.

Easy to Use, Visual Feedback for customers and developers

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use. Visual and clear to developer and customer by including videos and screenshots.
What do you dislike about the product?
Integration with Jira can be very clunky
What problems is the product solving and how is that benefiting you?
Easy way for client to review and provide feedback on website we are building for them.


    Marketing and Advertising

Robust Testing Capabilities, Minor Performance Drawbacks

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for cross-browser and cross-device testing. It provides a variety of devices and browsers to verify that our application is free from UI issues, which gives me confidence as a QA to pass tickets. I appreciate having access to all the latest devices and browsers for conducting UI testing. The initial setup was really easy, as it only required credentials to use.
What do you dislike about the product?
Sometimes it gets stuck when opening links, and most of the time it feels slow. When I try to view a web page across multiple devices, I don’t see an option to close a specific device so I can add another one. Also, I can’t drag left or right to navigate the way I expect.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing to make sure our app doesn’t have any UI issues. It gives me access to the latest devices and browsers, which makes me feel more confident as a QA when I’m approving tickets.


    17-246 C.

Reliable Platform for Cross-Browser and Device Testing

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack to be a reliable platform for cross-browser and real device testing with wide device/browser coverage. It integrates well with automation frameworks, making testing more efficient, and reduces our dependency on physical devices. I appreciate the easy automation integration and how it helps quickly identify issues. The real-time testing, easy setup, and fast execution are also very helpful. The initial setup was easy with clear documentation and smooth integration with the Robot Framework and CI/CD.
What do you dislike about the product?
I find some occasional session instability and limited reporting details could be improved. I think improving stability for long runs with better reconnect options and enhancing reporting with detailed logs, clear errors, and better debugging artifacts would help a lot.
What problems is the product solving and how is that benefiting you?
BrowserStack is reliable for cross-browser and device testing, reducing physical device dependency and speeding up issue identification.


    Telecommunications

New and Innovative way of testing

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
BrowserStack gives developers access to real physical devices and real browsers, hosted in their cloud.
Testing on actual devices catches bugs that emulators usually miss.
This massively improves:

Performance validation
UI rendering accuracy
Device‑specific bug detection
What do you dislike about the product?
latency . As we scale up the testing latency increases significantly
What problems is the product solving and how is that benefiting you?
Automation with real device is great help


    Shakthivel R.

Effortless Testing Automation, Seamless Setup

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack automates testing, which reduces the overall effort spent on testing software. It's useful for reusing components, and the initial setup was super easy.
What do you dislike about the product?
UI can be improved a bit. otherwise all good
What problems is the product solving and how is that benefiting you?
BrowserStack reduces manual testing effort by automating it, which lowers the overall effort spent on testing software. We also use it as reusable components.


    Gaurav M.

Cross-Device Mastery with BrowserStack

  • April 20, 2026
  • Review provided by G2

What do you like best about the product?
I really like BrowserStack for cross-device testing. It's great that I can test all the devices that are available without needing to go to a physical device, which is super convenient. I can test the responsiveness of my projects on different mobile and glass screen devices. I often only have one or two devices during development, so it's crucial to ensure things work across various browsers and devices. I rely on BrowserStack for that.
What do you dislike about the product?
So sometimes, it happens that when testing on local devices, especially when the website is not live or is in a dev environment, it's difficult to test with browsers on BrowserStack. There are extensions available to help with this, but they're not working all the time. I think this is one aspect where BrowserStack can improve.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for mobile and multiple device testing, allowing me to see my website on real devices without needing physical ones, ensuring it works across various browsers and devices.