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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,238 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Pramod M.

Effortless Mobile Testing with Robust Feature Set

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for manual and automation testing of mobile applications, particularly appreciating the easy access and good user interface. It allows us to test our mobile app on a wide range of Android and iOS devices and run our automation tests using Appium, which helps us deliver applications with top quality. The reporting and SDK benefits are also valuable, providing easy access to configure executions, along with reports of overall execution in projects that help track progress and status of app builds. The SDK allows changes to any device version and properties with a single file change. The initial setup was easy with the documentation provided by BrowserStack.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing our mobile apps on a wide range of devices, ensuring top quality. It offers an easy UI, reporting for tracking progress, and SDK for changing device settings easily. This all gives me quick configuration and a smooth testing process.


    Shweta C.

Powerful Testing Tool with Some Setup Challenges

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I really like the local browser testing feature in BrowserStack because it allows me to test everything that is yet to go live. It definitely adds value by making my work easier and helps in troubleshooting as it is easy to identify issues. The initial setup was also easy.
What do you dislike about the product?
Sometimes it crashes and there's slowness. Also, the BrowserStack local setup can be complicated and doesn't always work.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to purchase real devices for testing. It simplifies location-based and local environment testing, making our work easier and troubleshooting more straightforward.


    Financial Services

Quick Setup and Easy Integration, Very Intuitive Interface

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I really like how easy it is to set up and start testing. The interface is intuitive, and integration with CI/CD tools is straightforward.
What do you dislike about the product?
Overall it works well, but I wish the platform were a bit faster and more stable during heavy workloads.
What problems is the product solving and how is that benefiting you?
by providing a cloud-based testing environment that simulates various configurations.


    Oleksandr Melnyk

Remote devices have enabled accurate mobile regression testing and crash verification across platforms

  • December 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for BrowserStack is to verify or develop features and then verify how they will work on different platforms, specifically iOS and Android, including versions 14, 13, and Android 16, with different screen resolutions.

For example, I run the application on a device in BrowserStack, then open the log files to verify if crashes will occur, so I understand how the application or my feature performs well on specific devices.

For instance, if I fix issues and need to verify, or if I receive a specific issue from customers, I try to install the application on the same device with a similar iOS version and attempt to replicate the issue.

What is most valuable?

BrowserStack offers many devices with different platforms. For example, if there is an available beta version for Android or iOS, you already have access to such platforms, and you can verify how it will work for future releases.

I use the feature of testing on beta versions in my workflow all the time, checking how the application works on the pre-release build, and our QA people also verify and perform regression testing using the pre-release build on specific devices through BrowserStack.

BrowserStack has positively impacted my organization by saving money that would be spent on buying new devices. For instance, if there are many developers in the company, buying each new device costs more than subscribing to BrowserStack where you get access to many devices.

What needs improvement?

I think a possible improvement for BrowserStack could be adding features such as sending SMS or making FaceTime calls because, as far as I know, those features are not available at the moment. Additionally, it could be useful to attach some virtual phone numbers for specific devices and also consider integrating Apple Pay payments to verify how the application works on those platforms.

I would see such features on BrowserStack. I know there are many options such as virtual credit cards, virtual phone numbers, or virtual Apple Pay or Google Pay, and it is possible, but I do not know why BrowserStack still has not implemented them.

For how long have I used the solution?

I have been using BrowserStack for more than ten years.

What do I think about the stability of the solution?

BrowserStack is quite stable for me because it offers many different devices, is always up to date, and has a nice user interface with good user experience.

Which other solutions did I evaluate?

Before choosing BrowserStack, I evaluated another platform called Device Anywhere and also one more service, but I cannot recall the name of that service.

What other advice do I have?

As I mentioned before, some of our customers use specific devices with specific iOS versions, for example, iOS 16. Currently, I do not use this iOS 16, and if I need to replicate an issue, I install the build on this iOS version and verify the issue.

I do not know what device to suggest for others looking into using BrowserStack, but I think an iPhone 17 could be an option.

I chose nine out of ten because, as I said, if BrowserStack could enable making FaceTime calls and sending virtual SMS or facilitating Apple Pay payments, that would make it a perfect ten for me. I gave this review a rating of nine out of ten.


    jeenal k.

Excellent Products and Outstanding Customer Service

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Greats product and features, great customer service
What do you dislike about the product?
Products are licensed at a high price. Better pricing is what i would hope for
What problems is the product solving and how is that benefiting you?
Helping align our software testing needs with high-quality products.


    Arun W.

Seamless Multi-Device Testing with Efficient Automation Features

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
It supports multiple devices and now includes a parallel feature, allowing me to test scenarios on different devices with various operating systems simultaneously. There is also support for local BrowserStack. I also appreciate the App Live and Live Platform features, which make the Appium setup more efficient, enabling easier automation of mobile applications.
What do you dislike about the product?
Sometimes the device is not available, and the latest updated version is not up to date. For example, while most physical devices now have Android 16, BrowserStack still only shows the older version, Android 15.
What problems is the product solving and how is that benefiting you?
The most important aspect for me is being able to check APIs using the network tab. This feature is crucial because, on a physical device running a mobile platform, we don't have that capability. It makes it much easier to debug issues on mobile platforms.


    Sahil D.

Simplifies Testing Across Multiple Devices

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like BrowserStack for its ability to let me test on multiple devices, including the latest ones, all at once. This feature is incredibly beneficial for me because it reduces the time needed to test on numerous devices simultaneously. I also find the setup process quite easy and straightforward, even for a newcomer with no prior experience, which I appreciate.
What do you dislike about the product?
The simultaneous device testing is currently in beta stage, so once it's fully fledged, it would be more beneficial.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the issue of needing physical devices for testing, saving costs and keeping up with new devices. It allows simultaneous testing across devices, reducing testing time.


    Vinitha M.

Reliable and Scalable Solution for Cross-Device Automation Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle.
What do you dislike about the product?
The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times.
What problems is the product solving and how is that benefiting you?
Cost efficiency is achieved by eliminating the need to buy and maintain physical devices or infrastructure. Time savings are significant, as quick access to a broad selection of devices accelerates both regression and compatibility testing. Improved test coverage is another benefit, since the ability to test across various operating system versions and browsers leads to higher quality and fewer issues in production. Scalability is also a strong point, with the ease of running parallel tests and integrating with CI/CD pipelines to support continuous testing. Additionally, the flexibility to support both manual and automated testing makes it adaptable to different project requirements.


    Nikhil T.

Comprehensive Testing with Real Device Emulation

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to do design reviews of mobile application builds, and it helps me verify whether development matches the provided design. BrowserStack lets me view APK builds on different resolutions of mobile devices at the same time, reducing my time and effort. I appreciate that it gives the experience of testing on a real device, offering various mobile and desktop resolutions. It offers features similar to a real mobile device, like network and screenshots. The screenshot feature is incredibly valuable as I can take screenshots, verify them against the Figma designs, and create documentation for developers if changes are needed. This definitely makes my work better and provides proof of what changes need to be done.
What do you dislike about the product?
I noticed that when using multiple devices at once while testing an APK build, they don't sync properly if one of them is on an older version, like below V11. Also, the initial setup was a bit confusing and the UI can be better.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for design reviews of mobile apps, verifying development against provided designs. It offers multiple device resolutions, saving time and effort. I also value the screenshot feature for matching designs and marking differences for developers.


    Muhammed Emin .

Essential for Pre-Release Mobile Testing

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I primarily use BrowserStack to test mobile versions before releases and updates. It allows me to validate new features, fixes, and UI changes across different devices and operating systems, ensuring stability and a smooth user experience before going live. I especially like being able to view network traffic and easily see which endpoints the mobile app is calling. This helps me quickly see whether issues are caused by a 500 error on the backend or by an incorrect payload sent from the UI. The initial setup was quite easy too.
What do you dislike about the product?
The network inspection could be improved to be more detailed and easier to use.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test mobile versions before releases, catch device-specific issues, reduce release risks, and ensure smooth user experiences across various devices and operating systems.