BrowserStack
BrowserStackExternal reviews
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Every day user of BrowserStack
What do you like best about the product?
1. I can test my product on real devices
2. I can test my product on different browsers (no need to set them up on my laptop)
3. I use BrowserStack for geolocation testing.
4. Very easy to use!!
2. I can test my product on different browsers (no need to set them up on my laptop)
3. I use BrowserStack for geolocation testing.
4. Very easy to use!!
What do you dislike about the product?
1. Some features are expensive, unfortunately
What problems is the product solving and how is that benefiting you?
The main thing is that I can test on different devices, different browsers, different OS!
BrowserStack Review – A Game-Changer for Scalable, Reliable Test Automation
What do you like best about the product?
As a Test Manager driving an automation-first strategy and managing hybrid teams across onshore and offshore models, I’ve used BrowserStack extensively across multiple projects—from mobile app automation to large-scale transformation testing—and it’s become an essential part of our QA toolkit.
1. Real Device Cloud, Zero Maintenance
Gone are the days of managing our own device lab. With BrowserStack, we test on real iOS and Android devices, across versions, screen sizes, and network conditions. This has significantly improved our coverage and confidence before releases.
2. Seamless CI/CD Integration
BrowserStack plugs straight into our Azure DevOps pipelines, enabling automated regression runs and early feedback on every commit. This supports our shift-left testing strategy and aligns well with agile delivery.
3. Robust Support for Appium and Playwright
We use App Automate to run Appium tests on mobile and Percy for visual testing. The platform’s parallel test execution and flaky test handling have helped reduce test cycle times dramatically.
4. Visual Testing with Percy
Percy integration has been a standout, giving us pixel-perfect visual validation across app builds. It's especially useful when working with multiple UI stakeholders and design teams.
5. Secure Local Testing
BrowserStack's secure tunnel features allow us to test internal and staging environments without compromising security—essential for large enterprise environments like Spark.
6. Actionable Insights
Every test run comes with video logs, stack traces, console logs, and screenshots, making root cause analysis efficient—whether we’re debugging in-house or with vendor partners.
1. Real Device Cloud, Zero Maintenance
Gone are the days of managing our own device lab. With BrowserStack, we test on real iOS and Android devices, across versions, screen sizes, and network conditions. This has significantly improved our coverage and confidence before releases.
2. Seamless CI/CD Integration
BrowserStack plugs straight into our Azure DevOps pipelines, enabling automated regression runs and early feedback on every commit. This supports our shift-left testing strategy and aligns well with agile delivery.
3. Robust Support for Appium and Playwright
We use App Automate to run Appium tests on mobile and Percy for visual testing. The platform’s parallel test execution and flaky test handling have helped reduce test cycle times dramatically.
4. Visual Testing with Percy
Percy integration has been a standout, giving us pixel-perfect visual validation across app builds. It's especially useful when working with multiple UI stakeholders and design teams.
5. Secure Local Testing
BrowserStack's secure tunnel features allow us to test internal and staging environments without compromising security—essential for large enterprise environments like Spark.
6. Actionable Insights
Every test run comes with video logs, stack traces, console logs, and screenshots, making root cause analysis efficient—whether we’re debugging in-house or with vendor partners.
What do you dislike about the product?
Percy auto mode can be finicky when snapshot triggers aren't called explicitly. Clearer guidance or smarter detection would help.
Sometimes, debugging on certain devices is slower during high-traffic periods—though that’s improved with newer infrastructure updates.
Sometimes, debugging on certain devices is slower during high-traffic periods—though that’s improved with newer infrastructure updates.
What problems is the product solving and how is that benefiting you?
Running tests in the pipeline
Browserstack Saves Time, Money, and Project Deadlines
What do you like best about the product?
We use Browserstack devices to expand our selection of devices which helps tremendously when we need to reproduce issues on those specific devices without keeping a costly library of devices available at all times. That, and the fact that it is available when our primary devices are having issues is a huge time saver.
User support is pretty good. I normally have a response within a couple hours, and almost always before the end of the day.
User support is pretty good. I normally have a response within a couple hours, and almost always before the end of the day.
What do you dislike about the product?
Sometimes the UI forwarding seems to contaminate results, so everything we test that can be verified needs to be verified on a device we have in our library. While this is a pain, it is still much better that we have Browserstack available. Whenever the topic comes up, I insist that I need this to keep up a high standard of quality.
Logging is a bit hit-and-miss. Sometimes it doesn't load at all, sometimes the screen forwarding also seems to cause issues here as well.
Logging is a bit hit-and-miss. Sometimes it doesn't load at all, sometimes the screen forwarding also seems to cause issues here as well.
What problems is the product solving and how is that benefiting you?
Reproducing issues on a wide variety of devices we otherwise do not have access to
Consistently up and running when we need it.
Intuitive controls
Consistently up and running when we need it.
Intuitive controls
Automation of User Testing, saves time and increases productivity
What do you like best about the product?
The fact that I can set up multiple user tests, for multiple products.
What do you dislike about the product?
Sometimes the product finds it hard to see through a UX/UI therefore some tests fail on the get go.
What problems is the product solving and how is that benefiting you?
Each time a new version is released I don't have much time to test.
BrowserStack allows me to pre records tests that I can just launch on each version release.
BrowserStack allows me to pre records tests that I can just launch on each version release.
Very Useful Tool for Developing Visuals
What do you like best about the product?
Browser Stack makes it quite simple to develop and test visuals across a variety of platforms, including different web and mobile browsers. In the past we had to manually test via each browser (which took time). This tool helps speed up development efforts & streamline our release process.
What do you dislike about the product?
I haven't received any complaints from our developers who have been using BrowserStack now for a couple of years or more.
What problems is the product solving and how is that benefiting you?
In the past we had to manually test our internally-developed chat window on each browser (Safari, Edge, Chrome, Firefox, and iOS/Android) which took time -- and several devices. This speeds things up and makes development much more simple.
Great device farm with a good documentation for Implementation
What do you like best about the product?
I have been using BrowserStack for Tosca Mobile Automation Testing and OpenSource (Selenium and Playwright) as well. BrowserStack provides a good documentation for all types of Testing Tools and Frameworks (including all the programming languages supported for the respective frameworks).
With support from BrowserStack team, we were able to complete the POCs for our 'Application Under Test' and able to proceed with best choice of tool for Automation Testing.
BrowserStack UI is convenient to use and easier to track the older execution builds.
Interactive session mode is one of my favorite features while scanning the application via Tosca XScan as it makes the page navigation easier.
With support from BrowserStack team, we were able to complete the POCs for our 'Application Under Test' and able to proceed with best choice of tool for Automation Testing.
BrowserStack UI is convenient to use and easier to track the older execution builds.
Interactive session mode is one of my favorite features while scanning the application via Tosca XScan as it makes the page navigation easier.
What do you dislike about the product?
We are currently using BrowserStack Automate and haven't found anything to dislike so far.
What problems is the product solving and how is that benefiting you?
We required Mobile Devices of multiple models for Mobile Web App testing. With BrowserStack, we are able to access the physical devices on cloud and perform Automation Testing.
Browserstack - Great for Mobile App Testing on Desktop!
What do you like best about the product?
What I love the most is being able to easily switch from different model phones, but also being able to switch to different OS versions. We've always struggled with testing those conditions until we switched to Browserstack.
What do you dislike about the product?
I don't have much I dislike. If anything, I just wish there were a desktop application for it, so while I'm working my issues, I could more readily get to Browserstack to test it.
What problems is the product solving and how is that benefiting you?
Our problem was having users with a whole spectrum of mobile devices and OS configurations, and trying to recreate issues with our mobile app that seemed to only happen for certain devices. Browserstack has revolutionized how we test mobile apps. It's so easy to switch from different OS and different mobile devices.
Great tool for responsive and real device testing
What do you like best about the product?
I dont have to set my different devices for testing my application behavior on real devices.
What do you dislike about the product?
Cost and limited number of licenses. Frequency of use
What problems is the product solving and how is that benefiting you?
Getting AA certification for our website
Simple and smooth testing
What do you like best about the product?
As a Mac user using the platform to test and optimize for has never been easier. The multiple versions of browsers and OS makes it if there’s an issue reported. I can easily replicate it and fix it.
What do you dislike about the product?
It would be nice if cookies/sessions could transfer between browsers on the same OS?
What problems is the product solving and how is that benefiting you?
Platform compatibility and optimization
BrowserStack brings wide variety of devices into your computer
What do you like best about the product?
I like the most that the devices variety is really large and this gives me opportunity to test products on many different devices. Browserstack is really easy to use and if any problems, then customer support is there to help you. I use it frequently couple of times a week.
What do you dislike about the product?
Sometimes the devices load slowly, but that would be understandable, because if I am testing on some old device, they are slow in real life as well.
What problems is the product solving and how is that benefiting you?
We are using it for compatibility reasons, in order to find out if some software also works on older devices.
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