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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,227 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Accounting

Easy, Seamless Recording with a User-Friendly Interface and Fast Test Case Creation

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The recordings can be done easily, the interface is very user friendly and seamless. The test cases can be recorded quickly. We can use cloud services as well.
What do you dislike about the product?
Time tracking is not there, for processes which involves slowness tracking, expected data fetching time, browserstack is unable to cater those requirements. Sometimes the application is working but works slow due to incorrectly deployment method. This needs human intervention. Also, the complex cases where output varies , user is unable to automate the same.
What problems is the product solving and how is that benefiting you?
Browserstack is enabling me to test generic cases which are BAU and not involve much change in behaviour every time it is executed. I can easily save lot of time depending on the complexity and duration of operation.


    thomas j.

Effortlessly Tests Locations and Devices

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to use different devices and GPS locations with BrowserStack. It's great for testing location-specific problems or bugs without having to visit the site. The initial setup was very easy, as I got an email invitation and it worked on the first occasion when signing in.
What do you dislike about the product?
onboarding could be better to teach the software
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing navigation applications, tackling location-specific issues by simulating routes without physically visiting sites. It solves GPS-related testing challenges and offers device and geographic flexibility.


    Information Technology and Services

App Automate’s Interactive Sessions Save Tons of Debugging Time

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The best part about BrowserStack, in my experience, is the interactive session in App Automate. It’s very useful and can sometimes save a lot of debugging time.
What do you dislike about the product?
One thing I dislike about BrowserStack in general is the new dashboard. I don’t find it very visually striking, and in some places the text overlaps with itself. Overall, it feels much less easy to use compared to the old dashboard.
What problems is the product solving and how is that benefiting you?
The main problem BrowserStack solves for me is access to multiple virtual devices with App Live. We sometimes run into device-specific issues in the app, so being able to test it across multiple devices helps me identify and fix those problems.


    Andy B.

Essential for Cross-Device Testing, Lacks Some Automation

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mainly for mobile device testing, and it provides us with brilliant test coverage across a full and broad range of mobile devices. I really appreciate the capability to test on iOS devices with our website UI, as the Safari browser can render page elements differently compared to Chromium-based browsers. This allows us to catch those issues much earlier and avoid defects in production systems. Not having access to iOS browsers or devices in our dev and test team is challenging, but BrowserStack reduces the need to purchase these devices. They have all the latest devices, so we don't have to worry about the purchase cost and maintaining older devices to ensure backward compatibility. Setting up BrowserStack was also straightforward, with no problems at all.
What do you dislike about the product?
It would be good if it was possible to run automated test scenarios across a number of devices and have a detailed report response. Also being able to automate a visual comparison between the ideal design and the rendered view.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for comprehensive mobile device testing; it gives us great test coverage and helps us spot iOS-specific rendering issues early. It also eliminates the cost of buying and maintaining iOS devices for testing.


    Diana R.

Easy Cross-Browser and Device Testing for Global Teams

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Many of my team members are distributed globally, and they need to test across a range of devices and browsers. BrowserStack offers an easy-to-use interface that lets us access different browser and device combinations without any major upfront cost.
What do you dislike about the product?
At the moment, there’s nothing I dislike about BrowserStack.
What problems is the product solving and how is that benefiting you?
It’s a one-stop solution for all our testing needs across different devices and browsers, and it’s especially well suited for a distributed team.


    Keshav .

Simplifies Cross-Browser Testing with Robust Features

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like how BrowserStack makes cross-browser and cross-environment testing easy without needing to maintain our own infrastructure. It provides quick access to a wide range of browsers, operating systems, and device configurations, allowing us to validate our application behavior efficiently across multiple environments. I appreciate how well it integrates with our automation workflow, especially running Playwright-based end-to-end tests, helping us detect compatibility issues early in the development cycle. The debugging feature with logs, screenshots, and session recordings is really helpful for quickly identifying the root cause of failures. The tunneling capability is invaluable for testing local or staging environments not publicly accessible. Furthermore, integrating BrowserStack with Percy for visual regression testing allows us to catch unintended UI changes and maintain consistent design across releases. Overall, BrowserStack significantly simplifies cross-browser testing, improves the reliability of our testing process, and saves time by eliminating the need to manually manage multiple test environments.
What do you dislike about the product?
While BrowserStack is very helpful overall, there are a few areas where improvements could make the experience even better. Occasionally, test sessions can be a bit slow to start, especially when running multiple automated tests in parallel. This can slightly increase the overall execution time of our test suites. Another area that could be improved is the debugging experience for failed automation runs. While BrowserStack does provide logs, screenshots, and recordings, sometimes it takes a bit of time to navigate through the information to quickly identify the root cause of a failure. There are also times when certain browser or device environments may feel slightly slower compared to running tests locally. Improving performance and reducing latency during live debugging sessions would make the workflow smoother. Additionally, clearer insights or analytics around test failures and performance trends could help teams diagnose issues faster. Enhancements in reporting and easier ways to analyze failures across multiple runs would make the platform even more powerful for larger automation suites.
What problems is the product solving and how is that benefiting you?
BrowserStack streamlines our cross-browser testing by providing instant access to various environments, simplifying the testing process. It helps detect browser-specific issues early, ensures consistent user behavior across platforms, and allows secure testing of local builds with its tunneling feature.


    Sirish C.

Essential for Cross-Platform Testing, Needs Improved Peak Time Performance

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing our front-end web applications, both in web and mobile views. I appreciate its availability of different web browser - OS combinations and the wide variety of devices on the cloud device farm, which really helps validate our applications effectively. I like the availability of different web and mobile devices for use at all times. Newer features like Percy and accessibility testing tools are a great addition to our team's test coverage. Percy helps us identify visual issues (UX issues) on our application by comparing with stable reference images, reducing the effort needed to identify such issues manually. It was simple and straightforward to set up; I logged in to the platform and started using the devices/browsers right away.
What do you dislike about the product?
I see connection time out errors during peak usage hours. The overall experience also feels slower at that time. Some devices are also unavailable during those hours. These issues could be improved.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross platform, multi-browser testing. It offers various web browser-OS combinations and a wide variety of devices in the cloud, helping us validate applications effectively. Features like Percy and accessibility testing reduce manual effort by highlighting visual issues and ensuring our sites meet standards.


    Prashant D.

BrowserStack Makes Cross-Browser Testing Fast, Reliable, and Effortless

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is how easy it makes testing across different browsers and devices without needing to manage physical devices. It saves a lot of time and helps quickly identify issues that only appear on specific environments. The platform is reliable, easy to use, and fits well into everyday development and QA workflows.
What do you dislike about the product?
One thing I dislike about BrowserStack is that sometimes the sessions can feel a bit slow or laggy, especially when working with real devices. Also, there is less support for older devices so for an app developer its hard sometime to test. Also debugging through the remote environment can occasionally be less smooth compared to testing locally.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing applications across multiple browsers, operating systems, and real devices without needing to maintain that infrastructure locally. This benefits me by saving time, reducing setup effort, and making it much easier to catch compatibility issues early in the development and testing process, Also I have besin using it from last 4 months and its helps us a lot for my apps to test on different devices and catch early bugs


    Computer Software

Clean, Familiar UI with Handy Test Case Organization

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
The UI is clean and familiar. It has nice features to short and organize test cases. This will be a good interface with our mobile product testing.
What do you dislike about the product?
AI seems clunky and over reaching. I did not find clean reporting on the testing as we are doing it. Importing of test cases was a little more time consuming than expected. I was hopping for better integration with Jira.
What problems is the product solving and how is that benefiting you?
Using the AI to create test cases was nice. Great work with our mobile testing on BS.


    PRASANNA P.

Huge Potential with AI Capabilities, But Performance Hiccups

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack uses AI agents for generating both automation and manual test scripts by analyzing requirements. The self-healing feature is pretty beneficial because it automatically adjusts if locators change. It's helpful since my current application changes frequently. If a test script fails due to some locator change, it clearly shows why it's failing and identifies the new locator, providing the XPath. The initial setup of BrowserStack was quite straightforward.
What do you dislike about the product?
I have experienced slow performance and session disconnects with BrowserStack. Also, it has slow mobile loading and limited parallel testing capabilities.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-device and cross-browser testing. The AI agents help generate test scripts and adapt when locators change, which is great for my frequently changing application.