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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,227 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sophie R.

Real Device Testing That Delivers—But Pricing and Lag Can Be Challenges

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Browserstack products are really answering actual QA needs. I have used and encourage the use of it across multiple teams and projects. The main feature that I think is the most valuable is the ability to test across multiple real devices and OS in real time. I don't need a physical device, that will probably become obsolete in just a few months, anymore.
What do you dislike about the product?
I guess the pricing is starting to become the main obstacle. Most team budgets could struggle to afford the different plans. And sometimes the performance while testing is not great as we often have lags.
What problems is the product solving and how is that benefiting you?
It's replacing our need to buy, maintain and store physical mobile devices. It allows our QA team to access multiple real devices from the cloud wherever they are in the world.


    Jimmy M.

Easy Playwright Integration with a Complete Automation Dashboard and ADA Features

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the integration with Playwright; it’s easy to implement. I also like the automation dashboard, where I can see execution results and review the records and outcomes. The ADA feature is another highlight for me, and it feels very complete.
What do you dislike about the product?
I noticed that some services are priced quite high. I understand it’s a business, but I think this could be a limitation for small companies or startups that don’t have much funding.
What problems is the product solving and how is that benefiting you?
It's helping to cover iOS devices path for our business.


    Erica K.

Effortless Cross-Device Testing That Streamlines Our QA

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It's so easy to test across a wide range of real devices and browsers without needing to maintain our own infrastructure. Being able to quickly spin up environments and validate issues in real time has made our QA process much more efficient, especially when working across multiple teams and partners.
What do you dislike about the product?
It's not always as fast or as responsive as working on a local device, so there can be a bit of a lag during live testing. Pricing can also add up as you add users to the account.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is not having to guess whether something works across devices. We can actually test it! Before, reproducing bugs across environments was inconsistent and super time consuming.


    Consumer Goods

Time-Saving Testing Tool That’s Truly Useful

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
No setup — instant testing in real environments
Solid for cross-browser + responsive testing
Automation
Screenshot testing
What do you dislike about the product?
Expensive at scale
A little bit slow
A little bit hard to debug failint tests
What problems is the product solving and how is that benefiting you?
It's helping testing our mobile deployments and identify possible production erros quickly


    Junaid S.

Safari Testing Across iOS Versions Made Easy, with Handy Apple Pay wallet.

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like that it lets us use the Safari browser on virtually every iOS version and on every iPhone. On top of that, it has a built-in way to test payment integrations through Apple Pay, which makes things a lot more convenient.
What do you dislike about the product?
The boot-up time of the virtual devices can be frustrating. Sometimes I just want to quickly check a specific feature in the Safari browser on a different iOS version or device, but in those cases it ends up rebooting again and takes a lot of time.
What problems is the product solving and how is that benefiting you?
It solves the problem of needing several physical devices to test an application by giving us the chance to test virtually on different devices.


    Waleed A.

Effortless Mobile Testing with Minor Sync Issues

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy to use the BrowserStack platform is, and the APIs are well documented for us to upload our files via CI/CD. The initial setup was straightforward, making it simple to get started.
What do you dislike about the product?
Sometimes there are glitches when syncing the same version of ipa or different devices.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing flutter apps on multiple devices simultaneously and find it easy to use with well-documented APIs for CI/CD uploads.


    Hariprasad V.

All-in-One Test Automation, but Platform Instability and Skipped Tests Need Fixing

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
Everything is in one place for test automation execution across different platforms.
What do you dislike about the product?
I’ve noticed instability when accessing a few platforms, and some tests get skipped without any clear reason.
What problems is the product solving and how is that benefiting you?
I use it for testing across multiple platforms and for real-time test execution.


    Akash K.

Flexible Testing on different browsers and OS

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack to test different viewports, platforms, and operating systems for my web application. I can switch to any device, OS version, or browser version in a second, which I find incredibly useful. I appreciate the great list of supported devices and versions. Additionally, I like the local debugging support because I don't need to deploy my changes to any environment to test; I can directly test my local changes on any browser or OS. The initial setup was pretty easy.
What do you dislike about the product?
Sometimes, it takes a huge time to load. When I am switching between different browser versions, sometimes it takes time. At other times, it just works fine.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test my web application across different viewports, platforms, and OS versions quickly. I can switch devices, OS, and browser versions instantly, which helps streamline my testing process and save time.


    John R.

Comprehensive Cross-Browser Testing That’s Fast, Easy to Learn, and Fairly Priced

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It's very comprehensive in covering so many different browsers and devices. Its UI is straightforward to use, and pretty fast. For what it offers the price seems about right. It's also the kind of tool that is quick to learn . It also integrates well with Google Chrome.
What do you dislike about the product?
Whilst its affordable for corporate organisations I wonder whether it might be good to offer a stripped down version or different tiers to suit differing needs. For instance, a freelancer who wants to be able to test a website but doesn't require all the features.
What problems is the product solving and how is that benefiting you?
It's solving any layout issues when testing in different browsers but especially when testing on different mobile platforms. We've also used it extensively to test banner ads across various browser/platforms to ensure the layout works consistently.


    Chetan E.

Fast, Reliable Cross-Browser Testing That Streamlines QA

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I love BrowserStack for its easy cross-browser and real-device testing. It’s fast, reliable, and makes debugging and QA much more efficient, saving a lot of time.
What do you dislike about the product?
The main downside is that BrowserStack can get expensive for small teams, and the speed of the automation testing can feel a little slow.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing websites and apps across multiple browsers and real devices without maintaining a physical device lab. This saves time, reduces bugs, and ensures a consistent user experience, making development and QA much more efficient.