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Reviews from AWS customer

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External reviews

313 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Retail

Reliable API Gateway with room for easier setup

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I find Kong Gateway very reliable once I get it up and running. The performance has been solid in my experience, and it manages high traffic with minimal latency. I really like the flexibility it gives me through plugins and integrations, which makes it easier to adapt to different use cases. I also appreciate the active open-source community and the amount of documentation available, which helped me learn along the way.
What do you dislike about the product?
Getting started with Kong Gateway took a bit of time to figure out. The setup and configuration were a little more involved than I expected, and I had to spend some extra time learning the best approach for my use case. I've also noticed that a few advanced features are only in the enterprise version, which is something to keep in mind.
What problems is the product solving and how is that benefiting you?
I use Kong gateway mainly for API management in a microservices setup. It has helped me centralize traffic routing, enforce authentication, and monitor requests across different services. Before this, managing APIs individually was messy and inconsistent, but Kong gave me a single place to handle rate limiting, security, and observability. This has saved me time on maintenance and made it easier to ensure our APIs stay reliable under heavy load.


    GULSHAN K.

Two Years with Kong API Gateway: A Reliable Partner in API Management

  • September 21, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Kong Gateway is its flexibility and scalability. It handles high traffic loads efficiently, provides strong security features like authentication and rate-limiting, and integrates seamlessly with monitoring tools like Prometheus. Its hybrid deployment model makes it easy to manage both DC and DR environments, and the plugin ecosystem allows for quick customization without heavy coding. Overall, it’s reliable, developer-friendly, and simplifies API operations at scale.
What do you dislike about the product?
With Kong Gateway Enterprise, the overall experience is excellent. The only area I would point out is that certain advanced configurations can feel complex at first, and some features require deeper expertise to fully leverage. Also, upgrades and version compatibility sometimes need careful planning. That said, the strong documentation, enterprise support, and stability make these challenges much easier to handle
What problems is the product solving and how is that benefiting you?
Kong Gateway Enterprise is helping us centralize and secure API traffic across multiple environments. It simplifies authentication, authorization, rate-limiting, and observability, which are critical for ensuring reliability and compliance. By managing APIs through a single platform, we’ve reduced operational overhead, improved scalability, and ensured high availability in both DC and DR setups. This has not only streamlined day-to-day operations but also given us confidence in handling peak loads and future growth


    Oussama N.

Reliable, Cloud-Native API Gateway with Strong Security Features

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
Kong Gateway is highly performant and cloud-native by design, which makes it an excellent fit for modern microservices and Kubernetes-based environments. I really appreciate its flexibility with plugins for security, observability, and traffic management—especially features like authentication, rate limiting, and service mesh integration. The developer experience is smooth, and the open-source foundation combined with enterprise-grade support ensures scalability and reliability. Its lightweight footprint and API-first approach make it easy to integrate into CI/CD pipelines while maintaining strong security practices.
What do you dislike about the product?
The documentation can sometimes be fragmented, making it difficult to find detailed, end-to-end configuration examples for more complex use cases. The learning curve is a bit steep for teams new to API gateways, and some advanced plugins require enterprise licensing, which may not always be budget-friendly for smaller organizations.
What problems is the product solving and how is that benefiting you?
Kong Gateway helps us centralize API management across different services and environments. It solves the challenges of securing APIs by enforcing authentication, authorization, and rate limiting consistently. It also provides strong observability with logging and monitoring features, which helps us detect issues early and improve performance.


    Chemicals

Oustanding, secure Gateway

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
First thing is high Performance and Scalability and ease of use. Kong Gateway is a powerful and flexible solution known for its solid performance and ability to scale with growing needs. Second one is: broad API Style Kong supports multiple API styles and data sources, including HTTP, SOAP, WebSocket, gRPC, GraphQL, and Kafka event streams, offering Last thing is strong security: Kong provides robust security features to protect API infrastructure.
What do you dislike about the product?
Only one - Documentation. Users report that the documentation can be poor, lacking depth and sometimes leaving out crucial information
What problems is the product solving and how is that benefiting you?
API monitoring,API management, API security, API anomalys


    Computer Software

Great product

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
It is lightweight and flexible cloud native gateway
What do you dislike about the product?
Nothing specific. It's a very good product.
What problems is the product solving and how is that benefiting you?
It's helping us to manage api traffic smoothly without any intervention. It also provides Analytics of the traffic.


    Mohd U.

Kong G2 review

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
I like that we can set rate limiting as per our needs , keeping full control of the traffic preventing abuse .
What do you dislike about the product?
The learning curve is a little bit steep and also not all error messages are easy to interpret
What problems is the product solving and how is that benefiting you?
It mostly solves traffic management for me and comes in handy for routing purposes


    Consulting

Kong is a developer's gateway.

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
It relies on open standards instead of proprietary technology. It doesn't require specialized developers like other platforms. It's the most performant mainstream gateway on the market
What do you dislike about the product?
From a consulting perspective - there's not a lot of work for partners to do other than a bit of architecture, some custom plugins, and devops work. Customers that leverage the developer portal may have customizations there, but it's so easy to use.
What problems is the product solving and how is that benefiting you?
It's solving the need for high performance API traffic management and creating an open and flexible architecture.


    Information Technology and Services

Kong - A fast, simple yet complex, API Gateway

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
Its performance. It's a super lightweight gateway built on top of nginx that's optimized for low latency and high throughput use cases. It can handle hundreds or even thousands of concurrent requests, depending on your infra.
What do you dislike about the product?
Not much, but I would say that for many plugins it lacks more documentation with samples.
What problems is the product solving and how is that benefiting you?
Exposing Open Banking and Banking as a Services APIs. The time to market is not dependent on Kong, since it's quite simple to define and deploy new APIs on Kong.


    Swaroop C.

Kong API Gateway: Love it or leave it

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Extendibility, deployment flexibility and scalability
What do you dislike about the product?
1. Plugin limitations
2. Observability challanges
What problems is the product solving and how is that benefiting you?
It solving api gateway, traffic management, Cross cutting problem like authentication, rate limit etc. , monitoring and tracing


    Mansoor Ali K.

A lightweight, fast and scalable platform for APIs hosting

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
It has its roots in open source software
Its built on top of nginX - a world-renown reverse proxy
Its lightweight and expandable architecture - use only the modules (plugins) that you require
Its modular design is easy to understand and intuitive - learning curve is small.
What do you dislike about the product?
Out-of-the-box monitoring and observability support for which you need to buy their additional products.
What problems is the product solving and how is that benefiting you?
We didn't have any API management platform and gateway. We started exploring options of which Kong community edition api gateway turned out to the most suitable candidate because it was light-weight, modular, fast and most importantly inherently scalable. We eventually ended up procuring the enterprise version of Kong. We primarily use Kong as a facade layer on top of our APIs that are consumed by multiple internal applications as well as by some third-party systems on a limited scale. it serves as a unified gateway for policing and monitoring all the API calls. It helps us authenticate and authorize API clients, enforce custom policies and functions via the modular plugins feature. One of the stand-out features is its intuitive interface that does not require steep learning-curve.