Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
290 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Safe
What do you like best about the product?
Cutting edge tech advanced model and 24/7 support
What do you dislike about the product?
NA.........................................
What problems is the product solving and how is that benefiting you?
Cyber threats
Cylance Protect one of the Best AI Driven EPP platform
What do you like best about the product?
Hey I was started learning Endpoint protection technology and methodology before handling this Cylance Protect. Machine learning and AI is the trending technology on which the EPP was working I think best part for me that cylance is completely AI Driven machine learning algorithm based platform.
What do you dislike about the product?
It's not like that I am disliking the solution, but when we are considering this with market leader solution then definitely feature wise I can see it have limited control features. May be in future scope they can add.
What problems is the product solving and how is that benefiting you?
As it's AI based then organizations major problem solving is like cylance can protect zero day attack along with the known ones. Apart from that it's single and cloud based easy console will make you feel a better experience while working on it.
Security + concierge model = SUCCESS
What do you like best about the product?
Not only do we get high quality security coverage and reporting, but the concierge model is fantastic with teams of people helping you reach your goals.
What do you dislike about the product?
A little bit expensive, but worth the price to sleep better at night.
What problems is the product solving and how is that benefiting you?
Patch management confirmation, Security Awareness training, and network infrastructure security.
Our Silent Partner
What do you like best about the product?
We consider Arctic Wolf our silent partner. We send a tremendous amount of data to them to analyze and report back only the actionable items. We depend on them daily.
What do you dislike about the product?
We get detailed weekly reports and would like that detail on a monthly cadence.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves our staffing shortage and provides us with an up to date Cybersecurity knowledge and presence.
Great Product, Great Customer Service
What do you like best about the product?
Arctic Wolf provides valuable insights into our IT vulnerabilities and their staff is incredibly helpful, insightful and friendly to work with.
What do you dislike about the product?
I have not had any issues or bad experiences with AW. They've always been responsive to our needs, especially when there were active risks to address!
What problems is the product solving and how is that benefiting you?
AW is providing insight into our IT exposure, recommendations on how to resolve and following up to ensure items are addressed to avoid risks
Arctic Wolf Security Review
What do you like best about the product?
Finding security holes and correcting the issue. I also appreciate the continuous monitoring of the logs.
What do you dislike about the product?
There is a significant time commitment to resolve the issues. I also wish that the agent supported the VDI environment. But I know that is coming.
What problems is the product solving and how is that benefiting you?
As I said earlier, the logs are constantly being monitored.
Gives us an extra layer of protection in our environment
What do you like best about the product?
I like the cloud sensor integration that works with our Office 365 environment.
What do you dislike about the product?
We ran into an instance of high-bandwidth use on a backup cellular internet connection, but we were able to solve it with firewall rules.
What problems is the product solving and how is that benefiting you?
The product gives us insight/reports about traffic/events in our environment. The reporting shows information we probably wouldn't have otherwise. It is a nice additional layer to other security products we have.
AWN MDR and MR Service Review
What do you like best about the product?
AWN is a true extension of my IT organization! AWN's MDR and MR services have helped us identify weaknesses in our security framework, and we can more confidently ensure business operations knowing AWN is monitoring our transaction logs. Building both the MDR and MR capabilities internally would cost 10x+ what we pay today!
What do you dislike about the product?
Integration with the AWN Security & Operation Center (SOC) does take more focused effort and resource time than we first thought; part of that was my IT organization not asking all the right questions upfront. For example, we assumed the AWN SOC was monitoring our Cisco / Meraki transaction logs; AWN quickly remedied the situation and have plans to integrate them into their SOC framework.
What problems is the product solving and how is that benefiting you?
AWN SOC monitors a plethora of transaction logs and triages the events down to actionable/addressable work, which is something my team does not have the capacity (time & labor & skill) to do effectively. This allows my team to focus on the security hardening (build) while AWN takes on the operational (run) aspect.
Comprehensive solution with a single source for all log events & alerts
What do you like best about the product?
Dedicated, reliable security team who has gotten to know our environment and understands what makes us unique. Arctic Wolf doesn't expect us to conform to their offering, which makes them unique from the other vendors we compared.
What do you dislike about the product?
As a customer for nearly two years, we have not had any issues with things we don't like. They accommodate the request if we find something we would like to see in a different format.
What problems is the product solving and how is that benefiting you?
24x7 log monitoring and alerting is a requirement for our industry. We are a small internal IT department that would never have the staff expertise to manage a solution of this caliber in-house.
Arctic Wolf assisting smaller IT shop
What do you like best about the product?
Partnering with Arctic Wolf has helped our small IT department better understand and manage our security efforts. It has allowed us to free up staff time to focus on what needs to be accomplished without spending a ton of time analyzing logs and false positive alerts.
What do you dislike about the product?
The risk management product is excellent but can be a little overwhelming when looking at prioritization. Generating ad-hoc reports isn't very intuitive, but their canned reports give us most of the time information needed. They are willing to work with you on improvements.
What problems is the product solving and how is that benefiting you?
With Cyber Insurance requirements consistently changing and being a small IT department, it was essential to partner up with an established security service leader. Arctic Wolf provides a great inside of our infrastructure with reports, alerts, and notifications. Regular reviews with our team help us determine where to focus our efforts to reduce risk.
showing 41 - 50