I use the solution in my company as an API Gateway and API Manager. We use a few of our products for technical documentation and API Specification, as well as as an API Manager. The rate limiting comes with the tool. It has been a very good product that we have been using for the last few years.
IBM API Connect - Full lifecycle API management
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Offers API lifecycle management capabilities that can enhance a company's operations
What is our primary use case?
What is most valuable?
The most significant feature that we have been using in the tool in our company is the API Manager because it works like a gateway for APIs, and I think that is the best part that we have been utilizing.
What needs improvement?
The only downside where improvements are needed is probably on the licensing side.
Scalability is an issue with IBM API Connect, making it an area where improvements are required.
For how long have I used the solution?
I have been using IBM API Connect for two years. I am a customer of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
My company didn't face any sort of major problems running the tool till now. There were some issues in the tool for which we were getting support from IBM, but other than that, the product is stable.
What do I think about the scalability of the solution?
The tool doesn't scale horizontally. I don't think there is a Kubernetes engine implemented in it. You have to include more resources, specifically vertical resources, for it to scale, and that is a hard part to handle.
The tool is basically configured for API, so it receives millions of hits per day. It has thousands of users.
With IBM API Connect, a few people in my company manage it, and a few are its developers. The company itself has around 3,000 to 4,000 people.
How are customer service and support?
The solution's technical support team is good. As I am in Pakistan, we usually get local support here. Engaging someone from IBM takes some time, but otherwise, the support is pretty good as well. I rate the technical support a seven and a half out of ten.
How was the initial setup?
I am unaware of the initial configuration since my infrastructure team was involved in it, and a person from IBM was also helping us.
The solution is deployed on an on-premises model. My company doesn't work with the cloud for security reasons and because of some confidential information.
What's my experience with pricing, setup cost, and licensing?
It is a pretty expensive tool.
The tool is expensive if I consider how products like WSO2 are available in the market. You have pretty much many options in the open-source community, considering how IBM's pricing can be an issue. If you want to scale for more hits per month, although it's an SQL license, you need to buy it from IBM, and it becomes pretty expensive for me. The pricing is pretty high.
What other advice do I have?
API lifecycle management capabilities have enhanced our company's operations, and they weren't hard to manage. When we procured the tool, we received some training from IBM. One was for administrators, and the other was for programmers. It was pretty easy to configure it. The only downside is that it requires a lot of physical resources, so we had to get a few servers to work with it.
The product is not only used in the government sector but also in the telco and banking sectors. It is one of the biggest products that is being used as an API Manager. The other products would be from Oracle or some other renowned vendors. I would obviously recommend IBM if you are going it for a large scale with APIs and if the number of hits is pretty much huge. I would definitely recommend the product to others if the pricing is not an issue.
In my company, we are not using AI with the tool, but it is probably one of the things that is being planned. Until now, AI has not been utilized in the tool.
In my company, we have not explored the tool for any other integrations. We just wanted to use it purely as an API Gateway-based product.
Considering the price factor, support, and stability, I rate the tool an eight out of ten.
Manage our APIs and monitor them easily with this great tool from IBM
What do you like best about the product?
What I like the most is the analytics and API lifecycle management because it is easy to use and the data syncronization as well as testing and tracking from one place. On the other hand the security is good and with each update it has improved a lot, the execution times have also changed for the better and lastly I liked being able to manage multiple routes and have an analytics tab at the same time.
What do you dislike about the product?
For new users it is a problem to adjust certain functions and also creating analyzes through different data can be a bit confusing.
What problems is the product solving and how is that benefiting you?
The problems mostly solved were in managing and analyzing APIs and different data source, improving data processing times, ensuring success and ending problems by automating APIs.
Tool to manage all our APIs and monitor easily
What do you like best about the product?
IBM API Connect is great for managing APIs seamlessly and doesnt require a lot of expertise or maintenance. I like that it meets our needs, offers the possibility of customization and the developer portal is flexible and excellent.
What do you dislike about the product?
Sometimes it can be confusing, especially when switching from one function to another.
What problems is the product solving and how is that benefiting you?
This is a tool that is used to manage our APIs easily and quickly and address the landscape in microservices and we noticed a growth in productivity getting the best benefits.
A platform with core API functionalities and robust security capabilities
What is our primary use case?
We use IBM API Connect primarily to expose APIs for various information systems in Terra and to integrate with our audit partners.
What is most valuable?
The main benefits of IBM API Connect for our API life cycle management are the core API functionalities, the developer's portal, and robust security capabilities.
IBM API Connect's security protocols enhance our data protection strategies by offering end-to-end security, mechanisms to counter common attacks like DDoS, and the ability to define policies for API groups to control traffic and prevent unwanted access to our systems.
What needs improvement?
We have encountered challenges with IBM API Connect, particularly during significant upgrades.
These upgrades demand substantial labour and financial resources, including consulting services from IBM.
I'd like to see increased flexibility, more frequent updates with new features, an efficient upgrade process, and additional AI capabilities for future releases.
For how long have I used the solution?
I have been using IBM API Connect for the past five years.
What do I think about the scalability of the solution?
Currently, around ten to fifteen people in our company are using IBM API Connect, and we plan to increase automation in the future to reduce manual effort.
How are customer service and support?
My experience with IBM's technical support has been challenging. Accessing support and navigating their processes has limited flexibility. However, after successfully complying with their procedures and exercising patience, they know how to handle issues efficiently.
Which solution did I use previously and why did I switch?
Before using IBM API Connect, we worked with similar integration products, particularly an ESB from IBM, which was crucial in creating system integrations.
How was the initial setup?
Setting up IBM API Connect initially was challenging, as expected, due to its complexity.
Compared to some other products on the market, implementation took about six months.
What was our ROI?
IBM API Connect has provided significant financial and operational benefits for our organisation.
It has facilitated integration across systems and enabled cross-organisational processes. As for the time it took to record a return on investment, we started seeing tangible benefits within approximately two years.
What other advice do I have?
IBM API Connect has dramatically aided our AI-driven projects by increasing developer productivity and facilitating the development process using AI tools. It helped us automate sub-processes and perform thorough analysis for operations and security.
I would suggest considering IBM API Connect for enterprises focused on security and enhanced functionality, especially if they need rapid implementation. If they're looking for more advanced capabilities or a broader solution, I recommend exploring options like Google Apigee or MuleSoft Anypoint Platform. Each product has its strengths and focuses, so aligning with the organization's specific needs and priorities is essential.
Overall, I'd rate IBM API Connect an eight out of ten.
Gatekeeper of Applications
What do you like best about the product?
IBM API connect is used to safeguard your application . It securely exposes our application data by configuring restrictive set of security policies.
It helps protect your api at runtime and it's also logs and api interaction as well.
Reduces Cost and complexity.
It helps protect your api at runtime and it's also logs and api interaction as well.
Reduces Cost and complexity.
What do you dislike about the product?
It has restrictions over character length of instance name ( won't allow if instance name have more than 25 letters)
What problems is the product solving and how is that benefiting you?
Managing enterprise level api's
Usefulness of IBM API Connect
What do you like best about the product?
IBM API Connect is very useful for the analysis of the interface and helps in monitoring the API activities and use. Also, IBM API is very versatile as I can use it with other apps and products as well.
What do you dislike about the product?
Although IBM API is very good and useful but customer support is not very efficient and the complex features are hard to understand sometimes. Also, IBM API connect subscription and licensing is sometimes very costly and sometimes not affordable.
What problems is the product solving and how is that benefiting you?
To keep track of the usage and design and monitor all these problems have vanished since I started using IBM API connect. Additionally, the feature that it can be used with other apps so efficiently is very useful and good.
Peaceful and wonderful experience
What do you like best about the product?
Customer support is awesome, multiple fantastic features, very useful and easy to operate, helps to manage frequency of multiple types of use, Implementation of useful ideas, very useful in integrating planning regarding achieving goals, meets target and leads to successful result.
What do you dislike about the product?
Cost is high, intensive resources, market competition and challenges, concerns regarding scalability, risk of security, community and ecosystem and needs to improve the support and maintenance.
What problems is the product solving and how is that benefiting you?
Provides technology solutions to upgrade small and medium sized businesses to lage size businesses.
One tools for all API solutions it refers IBM API Connect!!
What do you like best about the product?
I had alot of issues related to connecting multiple devices but all thanks to IBM API Connect, now i am worry free.
The tutorials are real friends which makes this IBM API Connect super convenient and usuaful for everyone.
I am not a coder and was sceptical before buying it but this was super easy and quick to start when compared to other API solutions.
I am very impressed with the customer support that they provide to the clients and they are quick to action.
The tutorials are real friends which makes this IBM API Connect super convenient and usuaful for everyone.
I am not a coder and was sceptical before buying it but this was super easy and quick to start when compared to other API solutions.
I am very impressed with the customer support that they provide to the clients and they are quick to action.
What do you dislike about the product?
IBM API Connect really is a gem for the price but still it is big money for a small organisation so i would love a price drop of few bucks.
What problems is the product solving and how is that benefiting you?
Other API solutions don't provide tutorials to help the non coders but this has the tutorials which makes it fairly easy to connect and integrate. I like the light weight interface of IBM API Connect.
You can solve any issue if you choose to connect - Green button IBM API Connect
What do you like best about the product?
We will start from the basic feature and go till last of its quality . So, the major thing which consumer want in any product is the cost , durability , usage , interpretatiion and system to use. So, talking about the cost it starts from Zero , talks about durability it is very light in storage and can be user in any device. Moreover , the link which provide us to interperatte with the different softwares is very easy and commanding.
What do you dislike about the product?
Well this is very well said if you have any product so it will have both bad or good side of its use. But , In my experience till the last use of this application I have find out that only its speed of use hangs when it about downloading the updates . otherwise in all other customs it is very good to use.
What problems is the product solving and how is that benefiting you?
Well it is only giving me benefits in the terms of using different platforms . As, it was really difficult for me to manage and communicate with in different software but once I got to know about IBM API connect I got way very easy on doing my work as I thought it would be very costly and heavy tool but I was wrong it was very affordable and light in terms of space. I can use this anywhere at anytime in any device
Full feature packed software for all in one api solution !!
What do you like best about the product?
Super helpful solution for our api data exchange between application projects . IBM is extremely easy to use and can be learned by non coders . Security and contact support is also best . The main thing is its budget which we seems good value for features.
What do you dislike about the product?
As of now no such problem within our usage of 8 months
What problems is the product solving and how is that benefiting you?
It really helped us when we needed to share data through API with security to developers and users. Also helpful in public sector.
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