What do you like best about the product?

The automations and integrations between the different boards. Also love how easy it is to create a dashboard

What do you dislike about the product?

The automatic emails Monday.com sent isnt the best. Theres alot of scrolling and blank spaces in it.

What problems is the product solving and how is that benefiting you?

Efficient tracking of projects statuses. It saves alot of time, and helps things not fall through the cracks. Increases productivity as well as the quality of service we provide to our client.

What do you like best about the product?

The use of automations on the platform is incredible and makes connecting boards, thoughts, ideas, statuses and so on, so much easier. It's become essential to keeping our team all in sync for comms, understanding where projects, products and packages that we offer are all at, alongside making sure we're tracking the deals effectively through the CRM and tying this into invoicing too.
Where we're a b2b sales business also, Mondays has helped us to keep track of available products and services that our clients request on a regular basis, showing us when services are unavailable, free to book, and we've implemented the CRM to help us keep track of projected ROI, spends and forecast levels.
Using it for project management how it was originally designed for is incredible and there's plenty of scope to tailor the setup to work for you as much as you need, however their CRM is also a great way to bring all of your business functions into one place and keep track of all projects, deals and stages on one go - even without paying for the upgraded sales crm tool. We've been exploring the integrations for this more including into Xero and 3rd party apps, but mainly making use of the quotings tools including Docugen, which we have found has been particularly beneficial to tightening up our sales process (and implementing one!), as well as keeping track of our deals more closely, using Mondays to create dashboards to monitor deals won and cancelled, as well as turnaround time for how long they take to get accepted and now learning more about dependencies so we can better automate this flow across all teams involved. We have also since begun to use dashboards to share our client reports with the client themselves through the use of the shareable links and board views, which has been a game changer in terms of reporting back on a weekly, monthly and quarterly basis.
We now use monday.com daily for all of our projects, managing personal to-do lists and even just building out a client database on there, integrating into Active Campaign via Zapier and more. It's been a slow start for our team to get to full grips with it, but we've also taken on board the Monday.com core product certification, which in turn has upskilled our team more to feel more confident in their approach to Mondays, as well as the ability to better design our boards and how we use the platform for tracking of all the different elements of our business.

What do you dislike about the product?

It can be pretty difficult to start from scratch sometimes, and the template boards that are available aren't always so clear as to how to implement them to suit specific business needs, however their team are always available through live chat and can work with you when you need them to so you're never left alone with setup.

What problems is the product solving and how is that benefiting you?

Where we had no CRM, Monday.com works as a great tool to be able to allow us to manage our quotes, bookings, contacts and sales from one place, as well as going granular into how these bookings fit into wider projects. Since implementing the CRM, we have been able to monitor our 2023 sales so much more clearly, understanding who our top spending clients are and where our biggest sources of income come from (and which products and services).
The use of workspaces means we can separate out team functions but still keep everyone and every task/item linked through connect functionality and automations. It's also helped to improve our overall team comms of making sure everyone is up to date on the project at the same time, without risking too much email trail confusion - everything is in one place and actually, no emails are required for communication through the use of updates! This has been essential for us in terms of streamlining our processes to make sure things are easier for our team, of which we've found monday.com really has helped us to improve this and we're all constantly learning new ways of how best to keep working within the platform to fully integrate this across all teams as a standard.

What do you like best about the product?

I am able to customise everything very easily so it meets my team's needs. The ability to create automated tasks has given us so much more time as a team to focus on more important things.

What do you dislike about the product?

There are somethings that need to be improved (like if you have a board that is using a mirror column - you can't use that data for a calculation which is frustrating.)

What problems is the product solving and how is that benefiting you?

Making sure dates aren't missed and that other members of the team are updated when certain things change ensures that our business runs smoothly and errors are almost eliminated.

What do you like best about the product?

The ability for all members of the team to see exactly where we are with projects. The fitters on the road can access everything on their smartphones too.

What do you dislike about the product?

Having access to the raw data in Monday would be useful (e.g. CSV file, etc.).

What problems is the product solving and how is that benefiting you?

We use Monday.com to manage Kitchen Installation projects. This includes using it to manage order statuses and project task dates.

What do you like best about the product?

I like how I can create many tasks and reminders to keep track of my work. It helps me to get organized. I can use many tools to improve my efficiency. It's different from other platforms because it's more malleable.

What do you dislike about the product?

As a Brazilian, it's hard to program since the automations are not translated. It would be better if the automations we're translated to Portuguese - BR. I would like to see these changes in the hole site.

What problems is the product solving and how is that benefiting you?

I deal with much information that can't be organized out of any system. Monday helps to get everything in one place and that helps everyone to keep their deadlines.

What do you like best about the product?

It really helps with team's organization. It's simple and easy to use. All my teammates communicate with each other using Monday as primary font. They use Slack too and the integration is perfect.

What do you dislike about the product?

Nothing! The only complaint that I had is already solved. I could't change my e-mail account but finally I was able to do that!

What problems is the product solving and how is that benefiting you?

It helps with deadlines and task management. I always know when I need to deliver my projects. And I can see which projects are my teammates working and who is collaborating with me.

What do you like best about the product?

Very user-friendly and easy to onboard quickly. The features are flexible enough to suit different types of working styles and organization so you don't feel locked in to a specific workflow. By building process in Monday.com we were able to reduce time spent on launch of marketing campaigns by 35%, while reducing inbox bloat.

What do you dislike about the product?

Software is great. I would love if there were webinars or a learning wiki to show users how to take full advantage of all the features. We don't have an enterprise account, but are on the cusp and wish there was a point of contact to help structure the accounta and get us buy in.

What problems is the product solving and how is that benefiting you?

Monday.com allows all stakeholders visibility into initiatives of the digital department and provides an archive of previous work to reference. We've also seen a reduction in meetings and emails as it relates to the launch of campaigns because all of the information and conversations live in Monday.com.

What do you like best about the product?

We love that Monday.com is a digital workplace that significantly assists us in keeping our largely remote office unified and organized seamlessly and intuitively. Automating tasks is beneficial for setting up to-do items regularly and moving them to pending or complete status. I also use the features that allow boards to be linked to QR codes for information gathering amongst team members and the public when necessary.

What do you dislike about the product?

Sometimes when I am trying to make a form, I do not have the autonomy I would if I were using google forms. Some features could use updating to allow my preferred usage.

What problems is the product solving and how is that benefiting you?

It solves the problem of writing tasks on paper and falling through the cracks. This system allows tasks to be tracked and followed up on for accountability in the workplace.

What do you like best about the product?

It's very customizable. You can create your own private boards for personal task/project organization or group projects. Communication with group members is direct and easy and kept to related topics/tasks.

What do you dislike about the product?

You will see at a glance all of the the projects you are involved in. That's not really a dislike, its more of an eye opener. Before this though we would lose track of projects, and progess was anyones guess. So the worse thing about this is the realization of all the stuff you do for your job is right there in front of you.

What problems is the product solving and how is that benefiting you?

All of our tasks with brining on new hires and their needs. It has streamlined our process of onboarding new technicians as far as tooling and business needs. We use it for tracking broken tooling and equipment as well as far as warranty and replacement status. Certain key team members are assigned tasks within their roles but everyone at a glance can tell where we are in each process. Things just dont fall through the cracks anymore.

What do you like best about the product?

I am an organizational freak that has a couple of task, to-do, and project planning tools on each of my devices, plus a paper block and Remarkable for writing! And as such, Monday.com is still my, by far favourite, go-to tool for any serious planning and project management, and a definitive winner for business management. It is the easiest to use, has the best user experience and easiness of use, while being packed with such advanced features and functionalities. Integration with other tools is great, our business is using it for years and it has followed and helped us grow from a 5-member team to a medium international company. A definitive RECOMMEND, you won't be sorry for choosing it.

What do you dislike about the product?

Mobile app just doesn't do it justice, I barely use it, but of course, you can't pack such a feature-rich tool in a simple mobile app. Anyhow, we use it for work and on a computer daily, it is the first thing I open in the morning on my computer.

What problems is the product solving and how is that benefiting you?

Monday.com is helping us organize and manage our workflow, successfully plan and oversee projects, track team performance and tasks, gather and share our ideas, and share progress between different teams, helping us easily collaborate and stay on top of our tasks.